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Customer Reviews for Brother ADS-4700W Duplex Document Scanner, White/Black

4.1
23 reviews
5 star
61%
4 star
17%
3 star
4%
2 star
4%
1 star
13%
Most helpful positive review
Posted Oct 2, 2023
Great scanner!
This scanner has great functionality for the size and price. It doesn't take much space on my desk and this bring better efficiency since I can scan my documents and get them in my digital files faster. I will be ordering more for my staff.
VS
Most helpful critical review
Posted Jan 31, 2024
New with Dust
Shipping took forever. Once we got our package and started to set it up it showed error in dust. It's brand new. We tried cleaning it but the problem persisted with having a large streak on the scanned copies.
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Most helpful reviews
AITA
Reviewed at:
Brother
Posted Oct 29, 2024
Works ok when it actually works
This thing is a pain to use. if you put more than one sheet in at a time it feeds two or more at the same time and errors out. So I have to take the paper and lay it out a piece at a time fanned out so it won't grab more than one sheet, but then half the time it tells me there's no paper in the feeder. If I let go of the fanned papers to let them fall into the feeder pr...
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Staples Customer
Verified Buyer
Posted Jan 31, 2024
New with Dust
Shipping took forever. Once we got our package and started to set it up it showed error in dust. It's brand new. We tried cleaning it but the problem persisted with having a large streak on the scanned copies.
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MARTHA S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 2, 2023
Great scanner!
This scanner has great functionality for the size and price. It doesn't take much space on my desk and this bring better efficiency since I can scan my documents and get them in my digital files faster. I will be ordering more for my staff.
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James
Reviewed at:
Brother
Posted Aug 27, 2023
Difficult to use!
This product is so difficult to set up. I have spent nearly 8 hrs trying to connect my google drive to it. With the Epson Receipt Scanners I was set up in a few minutes. I haven't been this frustrated with a product in my life.
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Dartmouth
Reviewed at:
Brother
Posted Jul 31, 2023
I liked my old one better
I didn't like it. It chewed and skewed by papers. Sent it back and bought refurbished ADS-2800W
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TedG
Reviewed at:
Brother
Posted May 4, 2023
Pretty good desktop scanner
Overall, it's pretty good. In feed oftentimes folds corners of smaller items, like receipts; should have better infeed paper guides. When turned on, it takes some time to sync up with the network. Software a little cumbersome. Too many utilities to tweak settings. All in all, after making time investment to wade through all the software settings, pretty good so far...
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Lisa
Reviewed at:
Brother
Posted Apr 24, 2023
Perfect portable scanner for letter/legal size doc
I purchased this to bring with me to signing jobs (I'm a mobile notary), as some contractors require scanning signed documents and uploading them to platforms before leaving the signing table. Saves lots of time and effort if they can be reviewed before shipping the hard copies. Works great.
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BAGAYG
Reviewed at:
Brother
Posted Jan 15, 2023
Good scanner but problematic document feeder
Fast scans but MANY problems with ADF. Very good quality scans but document feeder very problematic with more than one page, even as few as 3 or 4 pages frequently "jam" causing frustration.
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gambit202
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted Jun 7, 2022
Great for business
This is a really great scanner. Definitely a business style scanner. Scans at 40ppm, so scans really fast. The screen is large enough to not have a hard time navigating the menus. Set up is really easy and comes with a lot of drivers support. Would definitely recommend for any business that needs to save documents digitally to not take up space.
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Scanner stan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted Jun 1, 2022
So it easy my parents can use it
So this is easy to setup and use. I've had no issues with the image quality or file types. I've been able to condense down my tax paperwork easily. My parents have even been able to use this to scan their documents.
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elGuapo77
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 30, 2022
This Scanner is the Best
Very much like this scanner. It has helped me get rid of a lot of the clutter. I have boxes of historical papers from my parents and grandparents- didn't want to throw them out, but took up a lot of space. Enter this scanner - it handles lots of papers well, and I really appreciate the wifi connectivity.
I can work the scanner with my phone, and have saved to the cl...
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kristineh
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 27, 2022
Works great, difficult setup
The Brother ADS-4700W was very easy to put together and plug into the computer, but setup was challenging. I prefer a direct connection (wired, not wifi, but kept getting the error message stating that there was no software available for Mac 12/Monterey. It took an hour and a half on tech support to discover that the software was already in use for my Brother printer an...
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MaraAnn
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 25, 2022
This scanner works so fast!
I am so happy with this scanner. Set up was super easy and was able to start scanning within 30minutes of opening the package. I am very excited to check out all of the features. I noticed an option to scan and send to an email address and will likely try that out next. I also find that it scans both back and front so time-saving. I also appreciate that it can feed thro...
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Kbug
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 22, 2022
Clean professional documents
Most printer/copier/scanner products have an awful time scanning documents. Most end up with black lines and muddled bits along with having to scan many times to get it to show.

This desktop scanner is perfect for scanning in any kind of document. It takes a little bit of setup and my husband helped me figure out how to get it to send as a pdf to my email, but once ...
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pandit1977
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 19, 2022
Fantastic Scanner
Brother Professional Desktop Scanner ADS-4700W is a perfect one for business groups providing a fast and efficient scanning solution. It offers two side scanning at 40ppm in color or black/white. It also has easy menu navigation and the ability to create up to 56 customizable shortcuts for one-touch scanning. It also offers the scan to be saved at cloud locations like ...
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DevonB
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 16, 2022
Super fast!
I absolutely love the speed of this! We scan a lot of documents for business and personal reasons. This makes both extremely easy and quick. The scan is very clear. This was a great investment for all aspects of our busy life.
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JAVA510
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 16, 2022
This is Great for my job
I work in a healthcare field where there are a ton of documents to scan from doctors visits and notes from therapists. You can put a good 80 pages together for a scan or fax - and you can set up shortcuts with the screen on the front. I heard ā€œdocument scannerā€ and didn’t think that it would be this advanced and helpful for my job!
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bgleockler
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 16, 2022
Great features
I work from home and this has helped go paperless. It has a 80 page feeder. I have alot of paperwork and receipts. And this has been quick and easy to use to scan everything. I like that you can connect either via wired internet or wifi. The touchscreen is simple to use and guide thru.
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Dj Salomone
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 14, 2022
Excellent professional scanner
High quality professional desktop scanner. It is a very fast scanner with a very high quality build. It expedites the processes of my business. I will recommend to any business owner looking for a expeditious and high quality scanning quality device.
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Bobby P
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 12, 2022
Love brother
I just love Brother brand, they make the best printers and scanners. My work uses all Brother printers. This scanner is just magnificent, super easy to set up, took me less than 2 minutes to do. I connected mine to wifi and was able to print it without any issues, prints comes out in high quality and straight, settings are easy to navigate thanks to touchscreen and it h...
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