Customer Reviews for Serta Works Ergonomic Fabric Swivel Executive Chair with Back in Motion Technology, Dark Gray (44186E)
Item # : 24533037
Model # : 44186E
WARRANTY
1 Year
MATERIAL
Fabric
WEIGHT CAPACITY
250 lbs
Full Assembly Required
Reclines
Ergonomic
Price is $381.49
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Over 30
18 reviews
Most helpful positive review
Posted Mar 2, 2021
I love this chair, but...
I'm 6'-0" and weigh about 270 lbs. (I wish reviewers would include relevant information like this to help others. Just sayin')
I've used this chair in my office for about 7+ years now. The leather just started peeling from the seat about a year ago. I'm sad about that, but it lasted longer than expected. I like this chair so much; I found myself here because I'm look...
I've used this chair in my office for about 7+ years now. The leather just started peeling from the seat about a year ago. I'm sad about that, but it lasted longer than expected. I like this chair so much; I found myself here because I'm look...
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VS
Most helpful critical review
Posted Aug 22, 2022
Not worth the money, keep shopping
The back is not very tall despite how the photos reflect. The "back in motion" technology hits you in an uncomfortable spot and rather sends you forward than comforts you and you need to put a lot of force into the back to recline a bit. The seat is not cushy as it would appear, but feels like a hard board under a thin cushion. I got this with hopes of being amazing si...
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Ian S.
Posted May 7, 2025
"Back in Motion Technology" is horrible.
5'10" Male here. This chair definitely feels like this was made for much smaller builds and short height people. The "Back in Motion Technology" uncomfortably presses on your spine and does not provide support.
Don't think about leaning back in the chair either, as that same "technology" pushes even harder and makes it feel even more awkward to sit in. I typically lik...
Don't think about leaning back in the chair either, as that same "technology" pushes even harder and makes it feel even more awkward to sit in. I typically lik...
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with chair. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., May 8, 2025
TERRI B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jun 20, 2024
Serta You Failed
This Serta chair was very disappointing compared to the picture and description, we are sending all 3 back because none of us liked them. I have never set in a Serta chair that was uncomfortable until now.
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