Customer Reviews for Samsonite Freeform 21.25" Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, Black (78255-1041)
Item # : 24535681
Model # : 78255-1041
- Made of injection-molded polypropylene in black
- Zipper closure and TSA three-dial combination recessed lock keep items safe and secure
Price is $164.99, Regular price was $209.99, You save 21%
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Over 30
3281 reviews
Most helpful positive review
Posted Oct 21, 2025
Great Product
[This review was collected as part of a promotion.] Excellent piece of manufacturing. Durable and tough to last a long time under hard conditions. I’m proud to own Samsonite and people envy the quality of the product.
VS
Most helpful critical review
Posted Oct 4, 2025
light weight, broken in 1st trip
I bought this carryon in black color. It is light weight, but the folding stipe broken in my 1st trip. very disappointed. It supposes to have 10-year warranty, but I already thru away the tag came with, don't know what to do.
syamka82
Reviewed at:
samsonite.com
Posted Nov 5, 2025
Generally Pleased
[This review was collected as part of a promotion.] I am generally pleased with the overall design and functionality of this suitcase, particularly its lightness and the ease of mobility provided by the spinner wheels.
However, I have a few concerns regarding the quality and design of specific components:
Interior Protective Cover: The interior protective divider cove...
However, I have a few concerns regarding the quality and design of specific components:
Interior Protective Cover: The interior protective divider cove...
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Udayano
Reviewed at:
samsonite.com
Posted Oct 21, 2025
Great Product
[This review was collected as part of a promotion.] Excellent piece of manufacturing. Durable and tough to last a long time under hard conditions. I’m proud to own Samsonite and people envy the quality of the product.
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Rajiv
Reviewed at:
samsonite.com
Posted Oct 19, 2025
Strong and Light
[This review was collected as part of a promotion.] Great balance of weight and sturdiness . At 6lbs it feels easy to move around and handle up stairs and inclines .
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Pam S
Reviewed at:
samsonite.com
Posted Oct 9, 2025
Perfect Carryon
[This review was collected as part of a promotion.] We have three different carryons. This by far is the best of all! It holds so much and it is so easy to wheel around. I highly recommend it!
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jin
Reviewed at:
samsonite.com
Posted Oct 4, 2025
light weight, broken in 1st trip
I bought this carryon in black color. It is light weight, but the folding stipe broken in my 1st trip. very disappointed. It supposes to have 10-year warranty, but I already thru away the tag came with, don't know what to do.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
October 6, 2025
Happy customer
Reviewed at:
samsonite.com
Posted Oct 4, 2025
The Best
[This review was collected as part of a promotion.] Best purchase i’ve made all year definitely worth it’s value
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Meredith
Reviewed at:
samsonite.com
Posted Oct 3, 2025
Disappointed in exterior durability
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
October 3, 2025
Megan
Reviewed at:
samsonite.com
Posted Sep 27, 2025
great carry on
[This review was collected as part of a promotion.] I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
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Erik B
Reviewed at:
samsonite.com
Posted Sep 20, 2025
Great carry on
[This review was collected as part of a promotion.] Great carry on! Needed to replace a ten year old one and I waited until this one went on sale. We travel a lot but don’t like to lug big suitcases around, and this fit the bill perfectly.
We have 2 trips next month and can’t wait to use it. Lightweight and holds everything we need for a 3-4 day trip.
We have 2 trips next month and can’t wait to use it. Lightweight and holds everything we need for a 3-4 day trip.
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aron
Reviewed at:
samsonite.com
Posted Sep 8, 2025
pull-out telescoping handle is a real problem
The suitcase itself looks fine, but the pull-out telescoping handle is a real problem. It doesn’t open or close smoothly at all—you have to shake it around and fight with it just to get it to lock into place. Every time we use it, it feels like a struggle. For something as basic and important as the handle, this is really disappointing and makes travel more frustrating ...
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
September 10, 2025
Julia G
Reviewed at:
samsonite.com
Posted Sep 7, 2025
Amazing suitcase!
[This review was collected as part of a promotion.] Glides like a dream! I would absolutely recommend this suitcase for anyone traveling.
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Roxnyny
Reviewed at:
samsonite.com
Posted Aug 31, 2025
Carry on
[This review was collected as part of a promotion.] Bought for my son. Haven't used it yet but looks nice! Selected it for the features and price point.
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Lillyw
Reviewed at:
samsonite.com
Posted Aug 22, 2025
Slightly too big for most airlines
Nice suitcase, but slightly too big for almost every airline. You may be forced to check it at the gate for a small fortune if they are strict.
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Response from Staples :
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
August 22, 2025
Natalie
Reviewed at:
samsonite.com
Posted Aug 19, 2025
Not durable
Used it only a handful of times and the zipper ripped on the side of the hard shell.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
August 20, 2025
FlygirlAK
Reviewed at:
samsonite.com
Posted Aug 19, 2025
Marry Me & Fly Standby ✈️
[This review was collected as part of a promotion.] Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it wo...
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LK
Reviewed at:
samsonite.com
Posted Aug 18, 2025
Do not buy
Wheel broke off and Samsonite does not offer replacement wheels. Waste of money!
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
August 20, 2025
Mommy005
Reviewed at:
samsonite.com
Posted Aug 16, 2025
Very expensive, not durable
[This review was collected as part of a promotion.] These photos are after 1 flight….don’t waste your money. Not durable at all.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
August 18, 2025
Reviewed at:
samsonite.com
Posted Aug 16, 2025
Great overall
[This review was collected as part of a promotion.] The wheels are smoth and I like the charging design. However, it is a little wield the direction of opening the suitcase.
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KC
Reviewed at:
samsonite.com
Posted Aug 11, 2025
Perfect bag
[This review was collected as part of a promotion.] Right size. Rugged construction. All of the needed features.
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AE
Reviewed at:
samsonite.com
Posted Aug 3, 2025
A must buy
[This review was collected as part of a promotion.] This carry-on spinner is the perfect size for short trips.
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