Customer Reviews for Staples Remanufactured Magenta High Yield Toner Cartridge Replacement for HP 414X (STW2023X)
14 reviews
Most helpful positive review
Posted Nov 8, 2023
Great fit at fraction of the cost
Worked perfectly with my Laserjet Pro MFP M479. While the printer gave me a warning that quality may not be guaranteed when using non-HP toner cartridges, the output so far has been great, and I'm very happy I was able to save more than $450+ for all 4 cartages.
VS
Most helpful critical review
Posted Sep 1, 2023
Returning
Was told this was chip compatible with my HP printer. WAS NOT! Will be returning all 3 color cartridges I purchased.
DENNIS S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Sep 1, 2023
Returning
Was told this was chip compatible with my HP printer. WAS NOT! Will be returning all 3 color cartridges I purchased.
2up votes 2
0down votes 0
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Response from Staples :
We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, November 3, 2023
Response from Staples :
Dear Dennis We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, November 3, 2023