Customer Reviews for Oral-B Glide Healthy Gums Dental Floss, Unflavored, 50m (3700046953)

Your long-time loyalty means a lot to us, Evan, and we're very sorry to learn of your recent experience with Glide Floss. Our products go through extensive testing to ensure top quality and safety with proper use, so this isn't something we'd expect to happen. While we did update our floss to have a micro-textured surface, what you've described is not an outcome that we would foresee or want you to experience. Because your satisfaction and comfort are so important to us, we recommend that you discontinue use of this package of floss. We'd like to learn more and do our best to make this right for you. Please give us a call at (800) 566-7252.

We're disappointed to hear you aren't enjoying this floss, Laurie. We know how difficult it can be when a favorite product has changed, so we'll let our team know you prefer the previous version.

We're sorry to hear you aren't enjoying this new floss version. Due to the many quality tests this floss has undergone, this definitely isn't the result we expect. Our team would like to learn more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sorry to hear you aren't enjoying this new floss version. Due to the many quality tests this floss has undergone, this definitely isn't the result we expect. Our team would like to learn more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sorry to hear about that, Chris. Please get in touch with us at 800-566-7252. We'd like to learn more about your experience, and tell you more about the features of this new micro-textured fiber.

We're so very sorry to learn your floss has gotten stuck in your teeth, and that your fillings have come out. Please know, we have many thorough safety checks in place to ensure our products are safe when used as directed, so this isn't something we'd expect. If you haven't already we recommend you discontinue using the Pro-Health Original Floss. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. So we can learn more about your experience and offer more help, please call us at (800) 566-7252.

We're sorry to hear that a loyal Oral-B user like you feels this way, as our floss does go through many quality checks to ensure that it reaches you in the best possible condition. We'd like to mention that we have introduced our new micro-textured fiber, which is designed for durability. We'll be sure to share your comments with our team. We'd also be happy to see how we can best assist you further, so please give us a call at (800) 566-7252 when you have a chance.

We're sorry to hear you feel this way. We'd like to learn more about your experience to help, so when you have a minute, please reach out to us at (800) 566-7252.

We are continuously striving to offer our consumers the most innovative products for their oral care, and we are disappointed to hear that your recent use of our Oral-B Glide Healthy Gums Floss did not offer the same great experience that you have come to expect. As a dedicated user of our products, you know that we emphasize quality, and for the floss to shred and get stuck is not at all the level of performance that we would expect. While we are sure you have already done this, we do recommend discontinuing the use of the product. While most of our flosses have changed to the new Microtextured Fiber, we hope that you will give our Oral-B Essential Floss or our Oral-B Satin Floss a try, as they are both made with their original formula. We would love a chance to learn more about your experience so we are better able to assist you as well as gather some additional information for our Quality and Safety Teams, and encourage you to give us a call at (800) 566-7252.