Customer Reviews for OtterBox Defender Series Polycarbonate 10.9" Protective Case for iPad 10th Gen, Black (77-89953)
Item # : 24552650
Model # : 77-89953
- This protective case with slipcover guards against drops, dirt, and scrapes
- Compatible with: 10.9" iPad (10th Gen)
Price is $80.96
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Over 30
158 reviews
Most helpful positive review
Posted Dec 27, 2025
Love
Love this case fit my son’s iPad ! Very protective
VS
Most helpful critical review
Posted Jan 15, 2026
Plastic part is a nightmare
Rubber part that holds the iPad is good but the plastic part that holds the rubber part is a nightmare it constantly breaks and can’t ever sit right it’s just a mess to deal with,if that part was fixed it would be perfect.
Efren E
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 15, 2026
Plastic part is a nightmare
Rubber part that holds the iPad is good but the plastic part that holds the rubber part is a nightmare it constantly breaks and can’t ever sit right it’s just a mess to deal with,if that part was fixed it would be perfect.
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
January 16, 2026
KVRA
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 8, 2026
A few drawbacks but overall functional
The case fits well and is attractive. Clipping the hard plastic core int the back of the case during use gives a very sturdy setup. Without the hard shell I am concerned that the case is quite flexible.
The protective cover over the screen is functional and protective.
The volume buttons don’t work well with the case but I don’t know how it could be built differently,...
The protective cover over the screen is functional and protective.
The volume buttons don’t work well with the case but I don’t know how it could be built differently,...
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Photogirl
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 4, 2026
Great Case
I purchased this case for my son’s new iPad and it is made very well and slim so it is not bulky at all. His only complaint is that it is not easy to pull the cover off the case. He is hoping that over time it will loosen up a bit and become easier.
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Good Neighbor
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 2, 2026
Back rest / support terrible design and locks up
The back rest / support hangs up most of the time.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 5, 2026
Kayla
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 27, 2025
Love
Love this case fit my son’s iPad ! Very protective
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Vince
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2025
Review of case
The case itself is amazing, durable and feels like it could hold up to an accidental drop. Although the weight is considerably noticed, the stand meant to allow you to utilize the iPad comfortably isn’t the easiest to open, adjust or close and feels a bit flimsy, potential for malfunctioning/breaking. If there was a way to create the same durable case with lighter mater...
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
December 29, 2025
S83837
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 18, 2025
Reviews are true and you will be satisfied.
In my opinion, very light, comfortable, and extremely durable. First time with Otterbox and considering for other devices.
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DisappointedShopper
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 16, 2025
Great case, poor quality at store
Great case, but all four cases left at the store were damaged. Disappointing when you purchase a new item and it’s already covered in deep scratches. I was offered a discount to compensate but it would’ve just been nice to receive an item in new condition
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 19, 2025
Dee F
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 14, 2025
Cheap stand
The plastic exterior stand is cheap. It’s hard to move the folding piece and feels like it will easily break. For the money, it’s disappointing.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 15, 2025
ChrisTheTrainGuy
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 25, 2025
Super A16 Case
This is a well made…and well thought out protective case for my new 2025 IPad.
A little heavy at first blush,but appreciated for the RUGGEDNESS!
I especially like the blue color match to my IPhone DefenderCase(the addition of the clear screen protector is a real PLUS-no need to worry about damaging sensitive Apple glass screen coatings) Buy it!
A little heavy at first blush,but appreciated for the RUGGEDNESS!
I especially like the blue color match to my IPhone DefenderCase(the addition of the clear screen protector is a real PLUS-no need to worry about damaging sensitive Apple glass screen coatings) Buy it!
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Jeff
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 30, 2025
Very useful for watching movies, streaming and so.
I love how compact it is compared to previous versions the stand is built in so if you carry it with the cover in the back the stand just flips open.
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My IPad
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 27, 2025
OtterBox for my new IPad
I feel my iPad is safe! Need I say more? It is a bit heavy though.
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Jerr
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 18, 2025
floppy stand
the case that protects the ipad is great, the support stand is not so good.
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
September 18, 2025
Brent Persinger
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 8, 2025
Great Product
This product works great and does exactly what it says.
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JoEllen
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 9, 2025
Go back to the way you had made them
I had one of your much older ones where the bottom pops in the inside and turn it and put it on the shelf versus the flimsy back that you raise out that’s plastic. I find it extremely hard to work with and very cheap for the price.
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buyer
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 9, 2025
screen touch is hard
It's sturdy but using the iPad screen makes it feel like you really have to bang on it and push hard, not the greatest for functional use. Screen is much less sensitive to touch now
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
June 10, 2025
BigMama
Verified Buyer
Reviewed at:
otterbox.com
Posted May 25, 2025
Great Protection
Great protection for IPad. Do not worry about possible damage
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SWSF
Verified Buyer
Reviewed at:
otterbox.com
Posted May 16, 2025
Just awful, don’t buy
This case is awful. The stand is so difficult to open and close. I struggle with it every time I want to change the position and it feels like it will break at anytime. Definitely not worth the amount I paid for this case.
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Response from Staples :
Thank you for your feedback regarding the iPad (A16) and iPad (10th gen) Defender Series Case. We have taken your feedback to the company for future consideration. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
May 19, 2025
LindaLou
Verified Buyer
Reviewed at:
otterbox.com
Posted May 13, 2025
Defender Series Case
Great case. Protects well plus it has a screen cover.
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Scott
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 29, 2025
Needs to be tough
I've had these on several I-Pads and have had 0 problems in the field with them , rugged
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