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Customer Reviews for Levoit PlasmaPro 400S-P Smart Activated Carbon Tower Air Purifier, 4-Speed, WiFi Enabled, Black (HEALVSUS0111Y)

Levoit PlasmaPro 400S-P Smart Activated Carbon Tower Air Purifier, 4-Speed, WiFi Enabled, Black (HEALVSUS0111Y)~#|#~9642FDAD-3095-43FA-B0023CC516E7A368_sc7
Levoit PlasmaPro 400S-P Smart Activated Carbon Tower Air Purifier, 4-Speed, WiFi Enabled, Black (HEALVSUS0111Y)~#|#~AAAB72E6-518B-43B7-B6FC4C1D220AD299_sc7
Levoit PlasmaPro 400S-P Smart Activated Carbon Tower Air Purifier, 4-Speed, WiFi Enabled, Black (HEALVSUS0111Y) is Out of stock
Item # : 24553840
Model # : EAPAPLVSUS0111Y
  • Large Coverage: Purify up to 1,755 sq ft with whisper-quiet noise levels as low as 22dB.
  • Smart Control: Control air purifier settings and receive real-time notifications about air quality, filter life, and more.
Price is $349.89
4.71
110 reviews
5 star
85%
4 star
8%
3 star
3%
2 star
3%
1 star
2%
Most helpful positive review
Posted Jul 31, 2023
Excellent Air Purifier
Easy set up and works great! We now have three set up in different rooms at our house. We also purchased two for my mother’s house.
VS
Most helpful critical review
Posted Jul 30, 2023
Terrible, foul smell after a short use
The purifier continues to give off a foul, sour smell after a short time of use. I just purchased a new filter to try and resolve this issue at the end of May and by early July it was already beginning to smell this way again. Now in late July we can’t even use it anymore because it makes the room smell terrible. This seems to be a consistent problem that customers a...
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Most recent reviews
Reviewed at:
etekcity.com
Posted Aug 26, 2023
Mostly great
Mostly great. It keeps disconnecting from my business internet. It also is not removing odors.
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Carol G
Reviewed at:
etekcity.com
Posted Jul 31, 2023
Excellent Air Purifier
Easy set up and works great! We now have three set up in different rooms at our house. We also purchased two for my mother’s house.
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nickerbocker
Reviewed at:
etekcity.com
Posted Jul 30, 2023
Terrible, foul smell after a short use
The purifier continues to give off a foul, sour smell after a short time of use. I just purchased a new filter to try and resolve this issue at the end of May and by early July it was already beginning to smell this way again. Now in late July we can’t even use it anymore because it makes the room smell terrible. This seems to be a consistent problem that customers a...
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Response from Staples :
We appreciate you sharing your feedback. Let's see what we can do to help. Can you try running the unit without your filters to see if the smell persists? We would like to get a little more details to see how we can help. Please reach out to our customer service team directly. You can reach us at [email protected] or call us at (888) 726-8520. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST. We will be on the lookout for your message.
August 22, 2023
Joe Gomolchak
Reviewed at:
etekcity.com
Posted Jul 21, 2023
Levoit Core 400S Air Purifier
My wife and I are plagued by summer allergies and gave the Levoit Core 400S air purifier a try. The unit was easy to setup. You can use the unit manually or by the VeSync app. The air quality was much improved with the unit installed in our living room. So much so, that we purchased another for our bedroom. The unit is very quiet, especially running on low fan. The digi...
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mikec
Reviewed at:
etekcity.com
Posted Jun 14, 2023
Air purifier & support
Very quiet on auto setting. Touch screen is very easy to understand. Biggest challenge is being able to contact support when you have a question or an issue. No way to talk with a person. Email can take a few days to get an answer, If support was easier would be 5 stars.
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Jose C
Reviewed at:
etekcity.com
Posted Jun 10, 2023
NYC Air Quality
I just bought the Levoit Core 400S Smart True HEPA Air Purifier just before the wild fires in Canada and all that smoke that killed the air quality in New York City. For some reason I had the windows opened and the purifier off. The air in the apartment smelled like smoke, so I closed the windows turned on the purifier and the light rings were red. Within the hour th...
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ROBERT MOTE
Posted Apr 24, 2023
Fantastic
This unit works great seems to be well made and has all the features I need.
1up votes 1
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BeckyW
Reviewed at:
etekcity.com
Posted Apr 20, 2023
Great product
I’ve been very pleased with the Levoit Core 400S. It’s quiet and cleans the air well.
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Lola
Reviewed at:
etekcity.com
Posted Apr 14, 2023
STILL SMELL SMOKE
I just installed the unit in our 300 sq ft bedroom. the reason for the purchase was the smell and stink of cigarettes. Nobody in our apt smokes and it is quite offensive. The air quality goes between 2 and 4 BUT THE SMOKE SMELL IS STILL THERE. Not Happy
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Response from Staples :
Thank you for sharing your experience, Lola. Please keep in mind that the sensor does not detect smells; it also does not differentiate between a "good" or "bad" smell, which is subjective. If you are attempting to clear an odor from a room, you may manually increase the fan speed. For more information, do not hesitate to reach out to us; just mention this review. You can email us at [email protected] or call us at (888) 726-8520. Our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We are here for you!
August 8, 2023
SueZ
Reviewed at:
etekcity.com
Posted Apr 14, 2023
Great product. Quiet. Easy to set up.
Just bought the Levoit 400s air purifier a few days ago and I love it. It's very quiet and was VERY simple to connect it to wi-fi on the Vesync app. If I can do it, anybody can do it!! I wanted the wi-fi feature so I can turn it on the day I'm heading back from vacation and having my house smell fresh when I walk in. Thank you.
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Jon Jon
Reviewed at:
etekcity.com
Posted Apr 2, 2023
Great great!
Absolutely perfect! When it’s not on you can see dust in the air.. but when it is on all the dust is removed and the air is cleaned!! We have 3 large dogs and it helps soo much! I will be getting a few more to go around the house!
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Matt U
Reviewed at:
etekcity.com
Posted Feb 23, 2023
Awesome
Works like a dream. We have it by the kitchen and the auto setting is amazing!
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Nick Mish
Reviewed at:
etekcity.com
Posted Feb 2, 2023
So far so good!
Like the design and very quiet. I like it better than the last model I got.
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Chuck53
Reviewed at:
etekcity.com
Posted Jan 22, 2023
Easy and effective
Just bought the Core 400. Very easy to set up and run with their quick start pamphlet. Ran for a couple days and can notice air quality difference. Would buy again.
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Tom B
Reviewed at:
etekcity.com
Posted Dec 22, 2022
Pretty freakin cool
It’s a big unit, but it does a great job and it’s highest setting makes a pleasant white noise type sound and the lower settings are pretty whisper quiet. The unit itself is pretty cool with being able to run an auto cycle that will standby and run when needed
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Shah
Reviewed at:
etekcity.com
Posted Dec 22, 2022
Awseom!
Overall I liked the product, would recommend to everyone.
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Leslie
Reviewed at:
etekcity.com
Posted Dec 21, 2022
Happy with our Core 400S
We love our new air purifier. It easily fits in our room and is non-abtrusive. You can hardly hear it on any settings. It's very quiet. When left to auto setting, we did not feel it cleaned the air well enough although the particulate reading was low. So we set it on 3, and feel it does a much better job. This is likely because we have a room larger than 400 sqft,...
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taiqi
Reviewed at:
etekcity.com
Posted Dec 21, 2022
very good but smell strange after couple hours
Anyone else experiencing bad odor after purifier runs for a while?
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Response from Staples :
We appreciate you sharing your feedback. Let's see what we can do to help. Can you try running the unit without your filters to see if the smell persists? We would like to get a little more details to see how we can help. Please reach out to our customer service team directly. You can reach us at [email protected] or call us at (888) 726-8520. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
January 19, 2023
Judy P.
Reviewed at:
etekcity.com
Posted Dec 12, 2022
Worth it!
It really works. The air in my apartment feels so much better. I’m very happy with this purchase.
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Floki3030
Reviewed at:
etekcity.com
Posted Dec 9, 2022
Great product
This is the best air purifier I have bought, I chain puff my vape and my room is always so smoky, if I stop for 5 minutes my rooms is clear.
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