Customer Reviews for Staples 4 Year Connect Device Protection & Tech Help Plan, $500+
Item # : 24554507
What's $79.99 compared to the cost of a replacement in the future?
- No deductibles. No additional fees. Covers parts and labor.
- Covers drops, spills, and cracked screens on portable products.
Price is $109.99
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Over 30
7 reviews
Most helpful positive review
Posted Aug 17, 2025
waiting for an ET printer that does DVD printing
So far this has been an awesome printer exceeding the 7100 that preceeded it. Looking forward to all the ink savings in the future. The 4 year warranty at Staples is the best I have found and the price for it was awesome.
VS
Most helpful critical review
Posted Sep 12, 2025
WELLL....we don't actually replace it....
so you are told by sales that they will replace the $600+ printer if their is a problem. But what actually happens is that you are told assurion will send you a gift card for what you paid for it and then they tell you I am sure Staples will price match whatever it costs now. Which is more than it cost a year and a half ago. So I have a non functinoing printer - EPSO...
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ALISA W.
Posted Sep 12, 2025
WELLL....we don't actually replace it....
so you are told by sales that they will replace the $600+ printer if their is a problem. But what actually happens is that you are told assurion will send you a gift card for what you paid for it and then they tell you I am sure Staples will price match whatever it costs now. Which is more than it cost a year and a half ago. So I have a non functinoing printer - EPSO...
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DENNIS F.
Posted Aug 17, 2025
waiting for an ET printer that does DVD printing
So far this has been an awesome printer exceeding the 7100 that preceeded it. Looking forward to all the ink savings in the future. The 4 year warranty at Staples is the best I have found and the price for it was awesome.
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JAMES B
Posted Jul 10, 2025
previous protection agreement paid off 100%
on the previous plan of 4 year protection the printer started to have problems and with 3 months left of the plan I shipped it for repair at their cost and was not repairable. I received 100% of the original price paid for the printer and applied it to a new purchase. I obviously wanted to protect the new machine a more expensive machine with a new plan
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JOHN R.
Posted Jul 2, 2025
Asurion Hassle is not worth its Cost
When I thought that my year-old HP 4201 dw printer had died I contacted Asurion thru Staples. Queries were directed to their website but it is buggy and no progress was possible without phone support. What I was told over the phone was repeatedly contradicted by next day Asurion emails. This charade continued day after day. Staples support stepped in and helped bri...
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