Customer Reviews for Shark AI Ultra Cordless Robotic Vacuum, Bagless, Black/Dark Silver (RV2610WA)
Item # : 24557072
Model # : RV2610WA
- Ultrapowerful robotic vacuum with sonic mopping for a complete clean from start to finish
- Self-emptying bagless base holds up to 60 days of dirt and debris
Price is $699.99
651 reviews
Most helpful positive review
Posted Dec 8, 2022
Love/hate
I have a love-hate relationship with this shark AI ultra 2 in 1 robot self-empting vacuum. I really wanted to love this machine because I love other products made by shark. But I've had two robot vacuums before this one, not shark brand, but I found this one to be more difficult to figure out. I'm in no way technology challenged but setting this thing up has been a hass...
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VS
Most helpful critical review
Posted Sep 19, 2022
Exceeded my expectations
We have this little vacuum set up to do about 2200sq ft out of our first floor and it tackles it in one charge at full blast. I didn't really see anything on my hardwood floors till the vacuum empty itself in the canister and wow all the things that it picked up. It does a good job around corners not perfect but good. The wet mop I had to refill 2 times for the Sq ft th...
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sf129
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Shark
Posted Jun 20, 2025
Genuinely useless
Me and my partner have been incredibly disappointed by this product, after trialing it for the past 20 days. We heard rave reviews from friends, but have experienced a consistently faulty robot.
Despite mapping our small apartment many, many times and playing with different no go zone and carpet zone options, the robot fails to vaccuum every room of the house when all ...
Despite mapping our small apartment many, many times and playing with different no go zone and carpet zone options, the robot fails to vaccuum every room of the house when all ...
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Zoey
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Shark
Posted Jun 17, 2025
Eh
Bought this item about a month ago. Kind of regret it because when you select certain rooms the robot will still clean areas not selected which can be a problem when there’s objects not meant to be suctioned in those spots. It has frequent errors, dust bin doesn’t empty fully, and just overall the battery life-suction ratio makes this item not worth it to me.
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Sally
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Shark
Posted Jun 17, 2025
Battery doesn't last I was really expecting more from this product.
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Sharkle
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Shark
Posted Jun 12, 2025
The old one was good. This one is magnificent.
The Shark Ninja people gave me this rather excellent and vastly improved replacement for an older model into which both I and the product support people at the company had invested a lot of time and money.
I have not had enough time to learn everything it can do yet but it mapped out the place quickly and moves more efficiently than the previous one. It does not have a ...
I have not had enough time to learn everything it can do yet but it mapped out the place quickly and moves more efficiently than the previous one. It does not have a ...
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chummy
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Shark
Posted Jun 12, 2025
worst ever
Have the regular matrix and love it. This 2 in 1 not so much! Was three times the money and not worth it. Called and they sent me a replacement. It is worse than the first one. Just want a nother without the mopping
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Sharon
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Shark
Posted Jun 9, 2025
Breaks and they won’t replace
My husband got this for me for Christmas in 2023. I have a bit of a vacuum obsession. Fast forward to June 2025 and the mop option will not put out any water. Called shark and they told me I’m out of warranty and there is nothing they can do for me. $400 for a vacuum that only last 2 years is unacceptable. I’m not rich and this was a lot of money for us to spend. Please...
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brian26
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Shark
Posted Jun 2, 2025
Vacuum robot do fine job, but it need more vacuum power. Mop is worst and I had do finish mopping.
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BummedOut
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Shark
Posted May 30, 2025
Randomly stopped working. Can’t turn back on.
Really wanted to love this robot vacuum. Worked pretty well for the most part and the self emptying aspect of it was a game changer. However, we just crossed the one year threshold and it suddenly stopped working. The “low battery” lights will not stop flashing and the robot no longer turns on. We maybe used it once a week so I would’ve expected this to last much longer...
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Ap1313
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Shark
Posted May 27, 2025
Pretty awesome
Bought this robot in November and had issues with it. Under shark's warranty they gave me a whole new unit, so far so good, hopefully this one lasts.
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Tara
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Shark
Posted May 23, 2025
Poor features
Not at all happy with it .. retuned 3 times for the same defective issue . Would not recommend this at all
Have a few shark products in my home but I will never purchase another one again
Have a few shark products in my home but I will never purchase another one again
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Sharklover
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Shark
Posted May 20, 2025
Great product!
I bought this a few weeks ago and now I can’t live without it. I have two indoor dogs who constantly shed, and the vacuum does AMAZING! If you have pets, I recommend the base as my vacuum empties itself at least once every session.
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Walle
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Shark
Posted May 17, 2025
Waste of money
This product refuses to clean individual rooms, it leaks, it won’t connect to the dock when done cleaning then it dies. We have remapped the house, factory reset the machine, and disconnected and reconnected it the app. It still has the same issues. When it decides to work it works well, but that’s rarely.
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Mess
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Shark
Posted May 16, 2025
Redesign mop plate
Vacuum works well. Mop plate breaks easily. Hard to prime for mopping.
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Hfewins
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Shark
Posted May 14, 2025
Third time ain’t the charm… unfortunately :(
I have given up… this is my third Shark and they have all not worked out. Mapping issues… sent the robot back, same problem happened, sent that one back they sent me an updated model (I thought this one should be good, right? wrong!) it decided to stop working as well. I’ve had other good Shark vacuums and really had high hopes, but for me this was a no.
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Angry
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Shark
Posted May 14, 2025
Don’t waste your money
Mopping worked once, have had it for about 6 months and suction motor is already dead. Can’t find anything replacements
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Katt
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Posted May 14, 2025
So far so good!
So far so good! I got this to help with my boyfriend’s cat allergy, which is why I specifically went for a robot vac with a HEPA filter. I schedule it to run everyday before we’re home from work, and I have it mop every couple days. It’s very good at getting itself out of tight areas (between kitchen chair/table legs) over thresholds, doesn’t chuck itself down the stair...
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Kristen G
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Shark
Posted May 11, 2025
Buggy app, doesn't work half the time
The quality of the vacuum itself is fine, but the app and the connectivity between the app and the vacuum is SO BAD that I can barely use it. I've been trying to setup carpet zones for DAYS so that I can try the mopping feature, but the app is so incredibly buggy I can't. When I open the app, 99% of the time the map doesn't load. When it does, it hasn't saved any of the...
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Anna
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Shark
Posted May 3, 2025
Buy a different brand
Broke in less than a year. Incredibly disappointed after spending 400$ on this.
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Haber1005
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Posted May 1, 2025
Not Worth It: Shark Robot’s Durability Let Me Down
I had high hopes for my Shark Robot when I first purchased it. It worked well initially, keeping my floors clean with minimal effort on my part. However, my excitement quickly turned to disappointment when it stopped functioning after just 1 year and 4 months.
For a product in this price range, I expected much more durability and reliability. I took good care of it, f...
For a product in this price range, I expected much more durability and reliability. I took good care of it, f...
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crehmel
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Posted Apr 27, 2025
Would buy again!!
I purchased this 2 weeks ago and LOVE it! We previously used a basic model with vacuum only. The vacuum/mop combo is a game changer for our busy lifestyle. Just load it and run it when we go to bed. I wake up to clean floors with no work!! Setup is easy and the app is user friendly.
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