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Customer Reviews for Shark Genius Upright Microfiber Steam Mop with See-Through Water Tank, Gray (S5003D)

Shark Genius Upright Microfiber Steam Mop with See-Through Water Tank, Gray (S5003D)~#|#~sp202799652_sc7
Shark Genius Upright Microfiber Steam Mop with See-Through Water Tank, Gray (S5003D) is Out of stock
Item # : 24557077
Model # : S5003D
  • Upright Steam Mop
  • Genius mop head with Touch-Free Technology, Dirt Grip pads and Steam Blaster technology
Price is $191.39
3.33
15 reviews
5 star
40%
4 star
13%
3 star
13%
2 star
7%
1 star
27%
Most helpful positive review
Posted Nov 11, 2025
Plenty of power, just a few quirks
I’ve been using the shark steam pocket map for a few weeks on our sealed hardwood floors and here’s the breakdown.
What I like
The mop heats up in roughly 30 seconds so you’re ready to go without a long wait
It uses superheated steam to sanitize the floors without needing harsh, chemical cleaners
The wobble head and lightweight make it relatively easy to man...
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VS
Most helpful critical review
Posted Sep 4, 2021
Stopped working
I have had this unit for less than a year but probably only used it 4 times. I use w mop since it’s just easier to not have to plug it in. It worked 1 month ago when I used it. I put it away without any water in the tank. Filled it and it’s not producing any steam. After a few videos to trouble shoot it and no luck I’m ready to toss it. A waste of money because nothing...
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Most recent reviews
citycactuscountry_1575
Reviewed at:
influenster.com
Posted Nov 11, 2025
Plenty of power, just a few quirks
I’ve been using the shark steam pocket map for a few weeks on our sealed hardwood floors and here’s the breakdown.
What I like
The mop heats up in roughly 30 seconds so you’re ready to go without a long wait
It uses superheated steam to sanitize the floors without needing harsh, chemical cleaners
The wobble head and lightweight make it relatively easy to man...
Read full review
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renawildbloom_6274
Reviewed at:
influenster.com
Posted Aug 10, 2025
"Lightweight, powerful steam that leaves floors sp
The Shark Quick Flip Steam Pocket Mop Pro has completely transformed my floor cleaning routine. It heats up quickly and produces consistent steam that lifts dirt and grime with ease, leaving my floors looking freshly polished. I love that it sanitizes without using any harsh chemicals, making it safe for pets and kids. The quick-flip design makes switching mop sides eff...
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Sarah
Reviewed at:
sharkninja.com
Posted Sep 4, 2021
Stopped working
I have had this unit for less than a year but probably only used it 4 times. I use w mop since it’s just easier to not have to plug it in. It worked 1 month ago when I used it. I put it away without any water in the tank. Filled it and it’s not producing any steam. After a few videos to trouble shoot it and no luck I’m ready to toss it. A waste of money because nothing...
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Customer
Reviewed at:
sharkninja.com
Posted May 5, 2021
So disappointed
ago
So disappointed. I don’t often use it. The Shark Genius Mop stops steaming . This is my second Shark mop and the SAME ISSUE is happening again.
Save your money and buy a different brand.
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jennn101
Reviewed at:
influenster.com
Posted Feb 21, 2021
Let me introduce you to my new best friend!! 😍 The features on this steam mop have improved so much since I had my first shark 8 years ago. I have used about 5 different ones over the years and this one is far superior in both cleaning power and ease of function! While I am a romantic at heart, I’m also very practical (when it comes to disposables lol) Soooo, I may ha...
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xox_melissa_oxo
Reviewed at:
influenster.com
Posted Dec 22, 2020
It works but takes time and alot of cleaner. I didn't enjoy using this stream cleaner. I found it frustrating and time-consuming, having to wash the fabric often was a pain. Would be better with a solid head with a brush.
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Trisha2626
Reviewed at:
sharkninja.com
Posted Oct 25, 2020
Bought two and both stopped working
I bought one and loved it but it stopped working after a few years. We bought another and again now it stopped working after like a year and a half. This is horrible and I’m so upset.
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Nestor
Reviewed at:
sharkninja.com
Posted Oct 15, 2020
Love The Swivel Effect
I bought this item a year ago. Yes, it cleans and the steam is great. Two things I hate. 1) there's no kick stand to prop it up when not using. It has fallen so many times when I stop to move furniture or stop to take a phone call. 2) Why is there no on/off switch? Again if I stop to move something around I have to unplug it. If I'm far away and don't want to walk ...
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Amber
Reviewed at:
sharkninja.com
Posted Sep 22, 2020
Leaking and no steam after a year and a half :(
I loved this at first, mainly because it was double sided and fairly hands-free. I’ve owned it for almost a year and a half and I’d say a few months back the steam wasn’t coming out as powerfully as it once did. Now it leaks water from the bottom leaving small puddles.
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jasonBourne
Reviewed at:
sharkninja.com
Posted Sep 5, 2020
Love this steam mop Genius!!!
Does a fantastic Job of getting anything nasty and dirty off the floor!! The power steam blaster is my best friend!!! lol!!! Does a great job
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buntymom786
Reviewed at:
influenster.com
Posted Jul 20, 2020
It is perfect for hardwood and tile floors . Easy to maintain just need water to fill the tank. You can flip the mop head and pad over to use the other side.👌 Set the setting for steam from low to high. Use steam blaster for a powerful burst of targeted steam to touch stains. It has touch free technology, meaning you never have to touch the dirty cleaning pad. Easy cle...
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Trissy
Reviewed at:
sharkninja.com
Posted Mar 4, 2020
Works great!
Worked great, however the filling flask was cracked upon opening the box the first time leaking all over the place. Shark needs to be accountable and replace this part immediately when addressed.
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Kat.H
Reviewed at:
sharkninja.com
Posted Mar 4, 2020
The best steam mop!
Okay so I'm reading the reviews on this Stark Steam mop. Model # S5003D. And I do not understand what anyone is complaining about. I have a house cleaning business & for 9yrs now ive used... ONLY Shark vacuums & steam mops. In 9yrs I've had 2. My first shark steam mop I had for 6yrs, this mop model #S5003D I've used for 3yrs now and it is still going strong. And I use i...
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Debbie
Reviewed at:
sharkninja.com
Posted Feb 23, 2020
Does Anyone from Shark Review These Comments
Purchased this mop February 2020 and the filling flask used to fill tank is cracked. Water leaked all over the counter. Shark needs to look at the vendor of these flasks, because it is definitely a manufacturing issue. The Dirt Grip Pad started to fray after one use. Was hoping to get an additional pad as some sort of consideration for this Fair product.
Debbie Customer Photo 1
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Sharkgarbage
Reviewed at:
sharkninja.com
Posted Feb 18, 2020
Does not work
Save your money. This does not work. 99% of the time, it does not heat up. The 1% of the time it does, it does not stay on. Garbage. Buy something else.
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