Customer Reviews for Shark IQ 2-in-1 Robotic Mop and Vacuum, Black and Bronze (RV2410WD)
Shark IQ 2-in-1 Robotic Mop and Vacuum, Black and Bronze (RV2410WD) is Out of stock
Item # : 24557087
Model # : RV2410WD
- IQ 2-in-1 Robot Vacuum With Mopping
- Bagless
Price is $379.99
408 reviews
Most helpful positive review
Posted Sep 14, 2022
This is Awesome!
I am 100% in love with this vacuum/mop combo! I love that I now do not have to vacuum or mop thanks to Shark! This is so easy to setup. Just plug it in put the vacuum on the docking station and upload the app. The app helps you set it up. After it maps your house it will no where to vacuum and mop. The water container is easy to fill and gives you lines on where the wat...
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VS
Most helpful critical review
Posted Jan 14, 2023
Very Dissappointed With This Product
I purchased this SHARK AI 2 IN 1 ROBOT VAC based on the manufacturers name SHARK.
So far it has been sitting two months at it's base while I hope an app that does not inform me with the words "not compatible with this device." I have been searching without any answer to this situation at all coming forth. I even called shark and talked to a rep for a half hour and th...
So far it has been sitting two months at it's base while I hope an app that does not inform me with the words "not compatible with this device." I have been searching without any answer to this situation at all coming forth. I even called shark and talked to a rep for a half hour and th...
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Unknown
Reviewed at:
Shark
Posted Jul 9, 2024
Quiet
My original Shark did not mop well. Shark sent replacement parts but it did not cure the problem.
Then shark sent a whole new vacuum.Â
This one works beautifully. Â
Shark really stood behind their product.
Then shark sent a whole new vacuum.Â
This one works beautifully. Â
Shark really stood behind their product.
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GAA123
Reviewed at:
Shark
Posted Jun 4, 2024
Great All Around
Battery life with long range, cleans deep and thorough, excellent with rugs on hardwood.
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3 Dog House
Reviewed at:
Shark
Posted May 10, 2024
Wish it worked
Received this as a Christmas gift. It worked fairly well at first, now it doesnt pick up anything. It doesn't cover the whole room, stops short and returns to base after doing only half the space. Gets stuck easily on thresholds. Would be handy if it actually worked. .
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Tony Shark Vac Mop
Reviewed at:
Shark
Posted May 6, 2024
Customer service Great, miss my old Vac-Mop.
I was actually upgraded to this one. Sadly I prefer my other model of Vac-Mop.
I dislike how there’s only one spinner at the top instead of two. I have dogs and need that extra pick up. When I was toldÂ
I was getting the upgraded model, I really thought it would be the self-emptying model one for my other model. Which wasn’t the case.
However, I do like it how it mops....
I dislike how there’s only one spinner at the top instead of two. I have dogs and need that extra pick up. When I was toldÂ
I was getting the upgraded model, I really thought it would be the self-emptying model one for my other model. Which wasn’t the case.
However, I do like it how it mops....
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MsLembo
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Shark
Posted Apr 23, 2024
Disappointed
Didn't work on my rug well even in hi mode. On the bare floor was worse,
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Ljh1
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Shark
Posted Apr 18, 2024
I really like this mop/vacuum. Great for every day cleaning to get the paw prints off the floor. However this model was sent to me as a replacement. Â After being reassured that it was the same model, once the item arrived it was not. The model I had previously, self emptied. This one does not..
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bee535
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Shark
Posted Apr 11, 2024
Waste of Money
I bought this 4 months ago and have been so disappointed with it.
- It will not vacuum when the mop piece is on. We have two dogs and there is no dog hair in the bin when the mop attachment is in place.
- It frequently gets caught up on our black furniture. We have a number of furniture pieces with black legs/platforms and it seems as if it can't see them - gets stuck...
- It will not vacuum when the mop piece is on. We have two dogs and there is no dog hair in the bin when the mop attachment is in place.
- It frequently gets caught up on our black furniture. We have a number of furniture pieces with black legs/platforms and it seems as if it can't see them - gets stuck...
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Chris
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Shark
Posted Apr 3, 2024
Great company!
I had no clue we were getting an upgraded shark for our troubles but boy do we love it.  This company’s is sooo awesome
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CasaDeDogHair
Reviewed at:
Shark
Posted Mar 30, 2024
Works great!
I bought my Matrix a few months ago and absolutely love it! Â It cleans better than my standard upright vacuum. Â I like that you can map multiple rooms and either send the Shark out to do the whole house or just a single room or two (or more). Â The mop attachment works very well too. Â I send it out to do the kitchen multiple times a week to keep my floor looking spotles...
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Nothappy
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Shark
Posted Mar 4, 2024
Junk after a couple of months
After a couple months doesn’t find dock EVER. I have spent way too many hours trying to get this to work properly. I have spent time and money changing the filters. Which is a ridiculous number! It won’t even pick up crumbs now after a year of owning it. Save your money!
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Pepper
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Shark
Posted Mar 2, 2024
Poor lasting battery
Got this before Christmas and works great but has a poor battery lasting time runs only 25 minutes not 90 as stated.
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Botty McBotFace
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Shark
Posted Mar 2, 2024
It's a great vacuum
My old robot vacuum quit working just before the warranty was up. I called and the guy on the phone was super nice
and helpful. I guess the old one wasn't available so the set me this one and I love it.
and helpful. I guess the old one wasn't available so the set me this one and I love it.
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Sheepdog1!
Reviewed at:
Shark
Posted Feb 29, 2024
Does a great job at a good price
Been using this vacuum for about a month and have not had any issues. Does a great job on both carpets and
hard wood floors. I have an Old English Sheepdog and she is always tracking things into the house. The vacuum handles it all.
The price is right as well. Wish it came with more than 2 cleaning pads.
hard wood floors. I have an Old English Sheepdog and she is always tracking things into the house. The vacuum handles it all.
The price is right as well. Wish it came with more than 2 cleaning pads.
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Ben y
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Shark
Posted Jan 28, 2024
Good vacuum pointless mop
vacuum is amazing I only wish i would have stopped there. Could have saved money and bought just the vacuum. The mop works decent but because it is going over where it already mopped it gets so wet underneath that it cloggs up and can no longer suck in anything which means its just dragging dirt around the room and dropping it usually when it turns so you have random we...
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Mike
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Shark
Posted Jan 28, 2024
1 year old and shark no longer produces brushes
Purchased 1 year ago and replacment brushes are no longer available from shark.
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Ashley
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Shark
Posted Jan 25, 2024
Good product but not a great battery life.
I bought this a few weeks ago and it does a good job. The downside is that the battery does not last long at all. It will vacuum one room in my house then have to go charge. Also, if you set it to vacuum several rooms it has to charge not far into it then it will not resume where it left off before going back to the charging station.
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Chubby
Reviewed at:
Shark
Posted Jan 20, 2024
Love this
Best thing since sliced bread. Have to give this review. Ive been using this for a year now, it keeps my floor cleaned, granted you have to clean the mop and vacuum apparatus after each pass. It might get confused on occasion if you move things around in your kitchen, but you just need to relearn map for the fix.
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Mike A.
Reviewed at:
Shark
Posted Jan 19, 2024
Looking for assistance
I love my shark matrix two and one vacuum. However, it has trouble at times returning to the base. It meanders around the house for about 10 minutes and then eventually finds its way to the base. Is there a solution to this?
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Arias
Reviewed at:
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Posted Jan 15, 2024
I liked
I like how it works but if you have long plush rugs it doesn't work it gets stuck
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April74
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Shark
Posted Jan 12, 2024
My old shark broke within the warranty period and they sent me this one ad an exchange and it works fantastic. It will even clean up small bits of wood shavings from home renovations.
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