Customer Reviews for Keurig® K-Iced Single Serve Coffee Maker, Arctic Gray (5000371871)
Item # : 24560893
Model # : 5000371871
- Enjoy refreshingly delicious iced coffee and full-flavored hot coffee from this single-serve coffee maker
- Comes in arctic gray
Price is $133.29
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Over 30
758 reviews
Most helpful positive review
Posted Dec 23, 2025
Amazing functionality
Works better than expected
VS
Most helpful critical review
Posted Jul 2, 2025
K-Iced Maker
Sorry to say I had to return this brewer after only 2 cups of coffee. The brewer quit completely, no power and totally dead. I sent it back.
Andrew
Verified Buyer
Posted Dec 23, 2025
Amazing functionality
Works better than expected
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Anna Cornelius
Verified Buyer
Reviewed at:
keurig.com
Posted Oct 9, 2025
Love my coffee maker
Love my Keurig coffee maker. It works great and received it right away
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Altec
Verified Buyer
Reviewed at:
keurig.com
Posted Oct 5, 2025
Second Time Around
This was a replacement for on that stopped working. Keurig replaced it quickly and I'm back enjoying great coffee.
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Charrisa
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 26, 2025
Not Happy
Coffee doesn't get hot enough
I've bought it his brand for years and I not happy anymore
Your quality gets cheaper every new one I get and it they don't last. It's time For me to try another brand.
I've bought it his brand for years and I not happy anymore
Your quality gets cheaper every new one I get and it they don't last. It's time For me to try another brand.
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Peeps
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 16, 2025
Ounces need calibration
The setting for 8 oz often gives us 10 ounces of coffee which overflows the cup!
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Response from Staples :
We're sorry to hear that your coffee maker is not functioning correctly. Have you tried reaching out to our Consumer Care team? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
September 17, 2025
JuleH
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 7, 2025
Nice features!
This keurig replaced our last keurig which quit working. I like the iced coffee feature. New one doesn't always fill the correct ounce chosen.
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Response from Staples :
That isn't the experience we want you to have. Our Consumer Care team would love to help. Please give them a call at 866-901-2739.
September 9, 2025
Scott Harsany
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 3, 2025
Great Service
The process to get a replacement was awesome and shipped very quickly, excellent customer service
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Verified Buyer
Reviewed at:
keurig.com
Posted Jul 2, 2025
K-Iced Maker
Sorry to say I had to return this brewer after only 2 cups of coffee. The brewer quit completely, no power and totally dead. I sent it back.
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Response from Staples :
Thank you for your review, Bonnie. We apologize for your experience and will be happy to look into your concerns further. If you have not yet returned the coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
July 10, 2025
Ljcthomps
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 1, 2025
Quick & Easy
Quick, easy process. My coffee maker was no longer available so they offered me my choice of a few different replacement options.
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KvH1
Verified Buyer
Reviewed at:
keurig.com
Posted Jun 25, 2025
Worth every penny
Love being able to have hot or iced coffee with the push of a button
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Iced lover
Verified Buyer
Reviewed at:
keurig.com
Posted Jun 15, 2025
K-Iced brewer
I like everything about this K-Iced coffee maker. It's fast and brews our hot and iced coffee just right.
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Wayeve
Verified Buyer
Reviewed at:
keurig.com
Posted Jun 10, 2025
Great machine
Great compact machine. Love the gray color, blends well with my stainless appliances.
Makes a delicious cup of joe with size options.
Makes a delicious cup of joe with size options.
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Response from Staples :
We are thrilled to learn that you’re loving your K-Iced coffee maker. Thank you for sharing your feedback! Enjoy!
July 1, 2025
Travis A
Verified Buyer
Reviewed at:
keurig.com
Posted Jun 9, 2025
Simply great!
This is a very easy to use coffee maker that has a few great added functions. Just pull up on the lever to turn it on, drop a K-cup in, close it and pick the size of coffee you want to brew. That's it! My wife does it this way.
I however, like my coffee a little stronger, so before I select the size I want, I press the STRONG button. This allows the coffee to "steep" ...
I however, like my coffee a little stronger, so before I select the size I want, I press the STRONG button. This allows the coffee to "steep" ...
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Kathy S C
Verified Buyer
Reviewed at:
keurig.com
Posted Jun 2, 2025
Replacement
Kuerig made it so easy to get a replacement of our 2 1/2 month old brewer that had quit working.
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Everett r
Verified Buyer
Reviewed at:
keurig.com
Posted May 29, 2025
Little control
The replacement coffee maker is nice and does what I need but the control on the side is very small and hard to see with ms and other problems making it hard to worknwith
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Bre S
Verified Buyer
Reviewed at:
keurig.com
Posted May 15, 2025
Warranty team was great to work with!
I loved my keurig, but it stopped working suddenly, so I submitted a warranty claim and it was very easy and quick to get resolved!
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Lsarnese
Verified Buyer
Reviewed at:
keurig.com
Posted May 10, 2025
Keurig
It works & fits great in the space I needed it for.
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Donna LR
Verified Buyer
Reviewed at:
keurig.com
Posted May 4, 2025
Great Smaller Coffee Maker
Makes great coffee. Smaller footprint but just as powerful as the bigger machines. Really enjoy the coffee. Can’t wait to try the iced coffee this summer.
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bomb
Verified Buyer
Reviewed at:
keurig.com
Posted May 1, 2025
Single Serve
This is the second replacement, both times the descale light would not turn off. When they sent this one the reservoir tank did not fit tightly against the machine. So I took the old one and used it. Maybe they need to look at doing the inspection of the product. All they did was tape it so it was against the machine instead of sending it back to production or got a d...
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unhappy customer 1824
Verified Buyer
Reviewed at:
keurig.com
Posted Apr 16, 2025
Did not honor warranty
My original machine was covered under warranty, but I had to pay for a new one in order to get the same color I had.
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