Customer Reviews for Ring Battery Doorbell Plus, Smart Wifi Video Doorbell, Battery-Operated, Satin Nickel (B09WZBPX7K)

Hello JP299390,  Thank you for taking the time to share your experience with the all-new Ring Video Doorbell Plus with us directly. We appreciate it. We understand the importance of clear videos in order to identify visitors at your home. Rest assured, we are here to provide you with information regarding your field of view and image quality. The field of view on this all-new device is 150 degrees horizontal and 150 degrees vertical, giving a 1:1 aspect ratio for a head-to-toe view. It also features 1536p HD video quality, so your images should be crystal clear on live view and playback. Here is a helpful support article with more detailed product information: https://support.ring.com/hc/en-us/articles/13096241874580-Ring-Battery-Doorbell-Plus-Information. Here is a helpful support article that explains the lower-resolution video you may see occasionally within the Ring app: https://support.ring.com/hc/en-us/articles/360032437812-Poor-Quality-Video-Image-and-Adaptive-Video-Play.  If any additional information is needed regarding your Ring Doorbell Plus concern, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you,  Alexis with Ring

Hello Mridul Sarkar,  At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs and provide them with as much choice as possible. While all of Ring’s Video Doorbells offer Two-Way Talk, Live View, and Motion Detection, Ring is proud to offer additional options at various price points ranging from $64.99 to $349.99 that help customers make the best security choices for their home. The all-new Battery Doorbell Plus includes advanced features such as improved video quality (1536 p vs. 1080 p), head-to-toe video (1:1 aspect ratio vs. 16:9), and color night vision. Here is a helpful support article with more detailed product information: https://support.ring.com/hc/en-us/articles/13096241874580-Ring-Battery-Doorbell-Plus-Information. Here is also a doorbell comparison chart that elaborates on the differences in devices for your review: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison.  We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your new Ring device. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.  Thank you,  Alexis with Ring

Hello Pat B, The all-new Battery Doorbell Plus includes advanced features such as improved video quality (1536 p vs. 1080 p), head-to-toe video (1:1 aspect ratio vs. 16:9), and color night vision. Here is a helpful support article with more detailed product information: https://support.ring.com/hc/en-us/articles/13096241874580-Ring-Battery-Doorbell-Plus-Information. Here is also a doorbell comparison chart that elaborates on the differences in devices for your review: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison. Please follow this step-by-step guide to resolve the audio concerns you mentioned within your review: https://support.ring.com/hc/en-us/articles/360050175212-Fixing-Audio-and-Sound-Issues-on-Your-Ring-Device. At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs and provide them with as much choice as possible. While all of Ring’s Video Doorbells offer Two-Way Talk, Live View, and Motion Detection, Ring is proud to offer additional options at various price points ranging from $64.99 to $349.99 that help customers make the best security choices for their home. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your new Ring device. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Thank you, Alexis with Ring

Hello John Banks, Thank you for taking a moment to leave your review rating for the Ring Video Doorbell Plus. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer! At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs and provide them with as much choice as possible. If any additional information is needed regarding your Ring Video Doorbell Plus concern, please reach out to our dedicated team at [email protected]. You may also reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Alexis with Ring