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Customer Reviews for HP 27" All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11

HP 27" All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11~#|#~4E27A818-4C74-44D9-93930E777A6D59B3_sc7
HP 27" All-in-One Desktop Computer, Intel Core i5-1335U, 8GB RAM, 265GB SSD, Mouse, Keyboard & Webcam Included, Windows 11 is In-store only
Item # : 24564914
Model # : 7X9C0AA#ABA
Display
1920 x 1080 resolution
Memory
8GB RAM DDR4-3200
Hard Drive
SSD
Operating System
Windows 11
Processor
Intel Core i5 processor
Price is $599.99, Regular price was $849.99, You save 29%
30-min pickup
4.6
1174 reviews
5 star
76%
4 star
17%
3 star
3%
2 star
1%
1 star
3%
Most helpful positive review
Posted Jun 24, 2022
The NEW Desktop
I purchased the HP All in One Desktop after seeing the improvements from traditional ones which required endless wires & space & add ons. I thought the new gaming desktops looked pretty cool which intrigued me. When I was at Staples I asked to see inventory & salesperson asked had I seen the All in One. I walked by it assuming it was a laptop. No everything is built int...
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VS
Most helpful critical review
Posted Nov 17, 2022
angry
Well to start it never does the same thing twice, Why I have it in first place is for E-mail.(Yahoo) That is always the last thing to come in. Things I don't know or want are there immediately. Bing is one..??
I don't know what it is and NEVER type it in...but there it is. Others also..
I have been in bed or nearly since I bought it or would have returned it.
If I go to...
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Most recent reviews
THERESA B.
Verified Buyer
Posted Aug 23, 2025
Great Upgrade
This unit was very easy to setup. No issues whatsoever. Looking forward to the easy to view monitor. Would definitely recommend this desktop unit.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 23, 2025
Easy to use and fast Much better than old model
1up votes 1
0down votes 0
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LANA C.
Verified Buyer
Posted Aug 23, 2025
Nice desktop computer. Functions great.
I love my HP all in one. Only complaint is no CD slot so when new printer required the CD it took me a few days to figure out how to download the drivers without it.
0up votes 0
0down votes 0
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LP
Verified Buyer
Posted Aug 22, 2025
Damaged Items More than once
Ordered this Desktop and had to return/reorder 3 times. First 2 deliveries of the same product had a damaged monitor with cracks and black squares all over them!! The only good thing was Staples handled the re-delivery quickly but I had to return the items which was an incovenience, rather than them having courier pick it up AND having to dismantle everything each time....
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1up votes 1
0down votes 0
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EARL G.
Verified Buyer
Posted Aug 22, 2025
The employees were a joy to work with
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 15, 2025
All In One
Love it so far just getting used to it. lots of features to get to know.
1up votes 1
0down votes 0
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ROBERT B.
Verified Buyer
Posted Aug 15, 2025
NOT REAL HAPPY
Keyboard lettering on the side keys (not the main letters) is too small as I am visually impaired. Notification sound is not loud enough.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 14, 2025
So far - so good
Have had the unit for 2 weeks now and all is going well. Easy set up. User friendly.
Would recommend Staples and this unit.
1up votes 1
0down votes 0
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MONA F.
Verified Buyer
Posted Aug 14, 2025
Computer Purchase
Website was easily accessible and final purchase experience was flawlesss.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 14, 2025
Great product
It took a long time to set up the new computer but it is working well and not too different from my old Windows 10 in screen layout.
1up votes 1
0down votes 0
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Youngblood Savage
Reviewed at:
hp.com
Posted Aug 14, 2025
A Definite Upgrade
I bought a new HP All-in-One computer to replace the one I got several years ago. It was getting increasingly slow and the Windows 10 updates from Microsoft were ending. The new computer is great. Fast and easy to use--doble the RAM and great display. Setup was amazingly smooth.
My only criticism is the new machine does not have a built-in CD/DVD player, as did the old...
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0up votes 0
0down votes 0
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Jon Scott
Reviewed at:
hp.com
Posted Aug 14, 2025
great unit
Nice unit, easy to set up.
1up votes 1
0down votes 0
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Florida poppy
Reviewed at:
hp.com
Posted Aug 13, 2025
hp all in one review
HP all in one is great, sales support not as good.
1up votes 1
0down votes 0
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Don A S
Reviewed at:
hp.com
Posted Aug 13, 2025
No need to say more
Excellent computer always used HP
1up votes 1
0down votes 0
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The Bug
Reviewed at:
hp.com
Posted Aug 6, 2025
Great Company
The very first day I hooked it up, I was hacked through my email. I contacted HP, and they quickly fixed my issues, scanned my computer, and had me back on track. Very impressive.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 2, 2025
In love.
What more can I say. I love this machine!
3up votes 3
0down votes 0
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KATHERINE C
Verified Buyer
Posted Jul 31, 2025
Purchased for home use
Met all my expectations.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 30, 2025
Requested Review
The HP 27 is big improvement over my old HP.
My overall rating for the computer is excellent but I have only had it for a week.
My only complaint is there is no instruction manel. I think there is a camera and microphone but I have no instructions of how to access these functions. After I have all my data up and running, I will contact Staples to find out how to add a...
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3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 28, 2025
HP 27" All-in-One Desktop
I bought this Desktop from Staples, HP is the best for me personally. Runs very fast, love the screen and screen colors, Very easy to set up the Desktop. Highly recommended. Thanks again.
4up votes 4
0down votes 0
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K Kertesz
Reviewed at:
hp.com
Posted Jul 27, 2025
Tech supports first comment after providing the serial number stated this computer was "out of warr"
This "new" computer had a bad operating system and would not recognize the wired keyboard nor wired mouse. After 3 different techs attempted an "on site" fix, I was sent a shipping box to send it back to the repair center. Ordered on June 26, received June 29, sent back in July, I still don't have a computer. I want a NEW computer. I want a full 3 year warranty when and...
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3up votes 3
0down votes 0
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