Customer Reviews for Shark Matrix Cordless Self Emptying Robot Vacuum, Bagless, Black (RV2310AE)
237 reviews
Most helpful positive review
Posted May 13, 2023
Powerful and Smart
Shark Matrixâ„¢ Self Emptying Robot Vacuum with Bagless is an awesome robot.. I am so impressed with the special features.
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
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VS
Most helpful critical review
Posted Jun 2, 2024
Short lived
Purchased 08/2023. Worked great until recently. Now it will run for 5 minutes or so and then stop working. According to the lights (solid red, solid white, solid red) it has an internal issue. I followed the self help, but that only fixed it for a week. I called their customer support line and did the same thing. I am going to call tomorrow (they are closed on Sunday) a...
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Mlou
Reviewed at:
Shark
Posted Feb 5, 2025
Great vacuum and easy to set up
So far so good! Set this up a couple weeks ago and it’s doing a great job. Easy to use and cleans really well.
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Frankv
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Shark
Posted Feb 4, 2025
House never fully cleaned
The vac itself is fine although the "trap" door for the roller brush is too tight and I have get a flat tool to open it. The worst thing though the scheduler on the app won't allow more than an hour clean. It programs the rest of the starting the clean over again which means some of the house is never cleaned.
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Bonfire62
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Shark
Posted Jan 30, 2025
Can’t live without it
my old shark quit working so I was sent a new one and I couldn’t be happier. Having a dog that sheds makes this machine in dispensable. I can’t tell you how much I love it.
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Bill
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Shark
Posted Jan 30, 2025
improvement
This unit is a great improvement over my older shark. It does a GREAT job of cleaning
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Vanderson
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Shark
Posted Jan 26, 2025
I love it, but...
I purchased this vacuum robot in NJ 1 month ago and I am loveling it.
Just a problem, I live in Brazil and the app doesn't work outside the USA and Canada, I'm very upset about it.
Just a problem, I live in Brazil and the app doesn't work outside the USA and Canada, I'm very upset about it.
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Gladys
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Shark
Posted Jan 24, 2025
Great for household with pets
Works well for in-between deeper cleaning! We have two dogs so pet hair is an issue on a daily basis. The Shark Matrix is perfect to help keep the floors maintained.
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John
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Shark
Posted Jan 24, 2025
Junk
Junk. 3rd one in a month. All 3 are the worst thing I've ever owned. Will not MAP correctly, totally confused, absolutely useless.
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Momma Shark
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Shark
Posted Jan 22, 2025
Broken straight out of the box!
My shark came broken! It was making the loudest noise ever, like the engine was messed up. I am a big lover of Shark and Ninja products and this isn’t my first Shark vacuum so I knew something was wrong. I called customer service and he was going to make me pay for ship shipping on the replacement part. How did he even know what was wrong? I suppose this machine is repl...
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Matrix self emptying
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Shark
Posted Jan 19, 2025
Dumbest robot vacuum ever!
This machine is absolutely awful! It is supposed to be ai and know what is around it. It runs into and over EVERYTHING!!!
It is almost completely useless. It runs over and gets bound up on every cord, laundry, towel, rug… literally everything. I hate it with a passion! We paid more for the Shark brand and got the dumbest robot vacuum we’ve ever had.
It is almost completely useless. It runs over and gets bound up on every cord, laundry, towel, rug… literally everything. I hate it with a passion! We paid more for the Shark brand and got the dumbest robot vacuum we’ve ever had.
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Babies
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Shark
Posted Jan 19, 2025
Dog Mom’s BFF
The Shark helps me keep up with all the dog hair my two Golden Retrievers happily leave over the main floor of our home.
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Regalla
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Shark
Posted Jan 16, 2025
Puck
I initially named this device 'Shark Matrix' in my app but changed it to 'Puck' because it has so much more personality than imagined. This machine is INCREDIBLE! I have a Shark upright and also has the fab no-hair-wrap feature, which is why I bought this. It just plain works. I can sit at my desk and vacuum specific rooms throughout my house. So much fun. The animals w...
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CandyStump
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Shark
Posted Jan 15, 2025
Hands down the best
Better than the iRobot by leaps and bounds, this vacuum is hands down the best one out there.
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Hazel
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Shark
Posted Jan 14, 2025
Too high to go under bed
Shark is sending a new battery already. Not good. Hope that works, if not need replacement
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Baby shark
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Shark
Posted Jan 10, 2025
Better than expected
I'm amazed how much this picks up, I have two dogs which prompted me to give in. The first time out picked up so much hair that I didn't realize was there. The most impressive thing is I didn't have to lift a finger, and the floors were noticably hairless. I'm thinking that might move up to a higher model in the future.
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Sekent48
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Shark
Posted Jan 10, 2025
Love mt Shark matrix
I love, Molly, my new Shark matrix. She does such an awesome job.
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Nkg1947
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Shark
Posted Jan 9, 2025
I am happy with the product.excellent cleaning. Will recommend.
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Priscila
Reviewed at:
Shark
Posted Jan 6, 2025
Works nicely BUT battery doesn't last long.
It works great for a house with pets. I can put up to work daily and helps me saving time. However, it can't clean the living room and kitchen in one time. The battery lasts around maybe 50 mins and needs to recharg which is not enough to clean even one room.
I do like that it is self empty which helps a lot as a pet mom.
I do like that it is self empty which helps a lot as a pet mom.
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Rosie
Reviewed at:
Shark
Posted Jan 5, 2025
Loves this self cleaning
This is our 3rd robot and the second with the laser on top, I think I like this one better but have only run it a few times since the holidays due to company. It only has one brush but that one brush includes 3 different sets of brushes in the front verses one one each side. I have other Shark items and love thgem.
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Diane27
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Posted Jan 5, 2025
Cleaner house means better breathable air.
I have been using this Shark Robo Vacuum for two months and just love it! It has been a life saver for our household. My husband has several back issues and he is not able to push a vacuum cleaner. I also do not like to run the vacuum cleaner and it was getting neglected. This was our life saver. Love the job it does. This vacuum cleaner cleans in the smallest clearance...
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PDA/Prime Design
Reviewed at:
Shark
Posted Jan 5, 2025
Peace of Mind - THANK YOU
PHENOMINAL as always!!!!! I am a loyal Shark believer, from my first purchase the floor steamer, then vacuums. Now this Matrix is key to keeping our house clean DAILY. I am picky because I am an interior designer so my home is always kept perfectly neat; but that's also why my homes sell in 24 hours. This vacuum cleaner does the work and gives me peace of mind. BTW I ha...
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