Customer Reviews for Shark Matrix Cordless Self Emptying Robot Vacuum, Bagless, Black (RV2310AE)
237 reviews
Most helpful positive review
Posted May 13, 2023
Powerful and Smart
Shark Matrixâ„¢ Self Emptying Robot Vacuum with Bagless is an awesome robot.. I am so impressed with the special features.
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
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VS
Most helpful critical review
Posted Jun 2, 2024
Short lived
Purchased 08/2023. Worked great until recently. Now it will run for 5 minutes or so and then stop working. According to the lights (solid red, solid white, solid red) it has an internal issue. I followed the self help, but that only fixed it for a week. I called their customer support line and did the same thing. I am going to call tomorrow (they are closed on Sunday) a...
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Kellz
Reviewed at:
Shark
Posted Oct 14, 2024
Terrible
I haven’t had this for 9 months probably used it 10 times and it stopped working giving a bumper error
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mark
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Shark
Posted Sep 27, 2024
shark
alittle louder then my old one but still does a great job
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alan
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Shark
Posted Sep 26, 2024
Great features!
This Robot Vacuum operates fantastically. I am extremely pleased with it. I love how you can set it to clean only certain rooms.
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Shirl70
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Shark
Posted Sep 14, 2024
Great purchase
What a workhorse! So glad I chose this model for the right job.
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Jenib2
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Shark
Posted Sep 9, 2024
Not great with cat hair
I bought this to keep up with the cat hair. We have two cats and it gets everywhere! The vacuum does well on the hard surfaces but does not pick up the hair on my rugs. It is a bit disappointing.
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DogMom
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Shark
Posted Sep 4, 2024
Can't live without it
The BEST! The ONLY way to keep up with two shedding pups!
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Meryl sweep
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Shark
Posted Aug 26, 2024
Time saver
I bug this a few weeks ago and am happy with the performance. Just wish I had known it was usd dollars a I'm Canadian
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Sami
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Shark
Posted Aug 24, 2024
Shark Matrix
I did not have a cell phone to get the Shark set up but went as far as I could and then called one of your agents for help. He walked thru it with me and I was so excited when I pressed and it went on its first cycle thruout my home. I love it! Cleaned my house so fast and thoroughly I was estatic. It performed so quitely that at one point I got up, thinking it must hav...
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Bryan
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Shark
Posted Aug 18, 2024
Not worth the money or hassle
Bought this three months ago and it quits working at least once a week. I know my dog sheds a lot but this thing does not keep up with it at all. Notice that all of the 5 star reviews are from people that got a free product? They were paid to give those reviews. I am in need of replacement parts also already but they are always out of stock
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Staples Customer
Posted Aug 12, 2024
Not so smart AI Vacuum
lost map for now reason. will never buy Shark again.
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Baby Shark
Reviewed at:
Shark
Posted Jul 31, 2024
Excellent doesn't describe it well enough.
This replaced our previous IQ. This is incredible to say the least! Extremely happy with this unit. 2 dogs and a cat in our home and his is the best investment I have made in our house since building it!
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Peanut
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Shark
Posted Jul 13, 2024
A waisted purchase
You can't get replacement parts for it they are on backorder and you have to get on a list of 2000 people waiting for
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Johnny
Reviewed at:
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Posted Jun 26, 2024
Great
Great very nice thank you will show everyone see u later
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Apq5
Reviewed at:
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Posted Jun 5, 2024
It doesn’t suck; it sucks!
Doesn’t connect with 5G and is not on the description,
It only vacuum if it passes on top of the dirt - it doesn’t have brushes that pullÂ
The dirt in the suction—- I move from i robot - I am going back-Â
No more shark for me
It only vacuum if it passes on top of the dirt - it doesn’t have brushes that pullÂ
The dirt in the suction—- I move from i robot - I am going back-Â
No more shark for me
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J from FL
Reviewed at:
Shark
Posted Jun 2, 2024
Short lived
Purchased 08/2023. Worked great until recently. Now it will run for 5 minutes or so and then stop working. According to the lights (solid red, solid white, solid red) it has an internal issue. I followed the self help, but that only fixed it for a week. I called their customer support line and did the same thing. I am going to call tomorrow (they are closed on Sunday) a...
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Aceflyboy
Reviewed at:
Shark
Posted May 18, 2024
Great features
This was a replacement for an older model. I really like this one better. The mapping system I think was way better for our needs. It truly seems to work better and more efficiently. I do like Matrix clean and spot clean. Had a spill on the carpet 1 minute later in was spot cleaned.
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Gwalk
Reviewed at:
Shark
Posted May 18, 2024
Amazing!!!
Works amazing! I have 2 and I couldn't live without them!!
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Hair
Reviewed at:
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Posted May 9, 2024
I received under warranty having trouble picking hair off the carpet!
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Debbie
Reviewed at:
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Posted May 7, 2024
Loud
This was a replacement from Shark for my older model. It is extremely louder than my previous model. Don't plan on being in the same room it's vacuuming because it's annoying. It does a decent job of cleaning however nothing outstanding..
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gkk1
Reviewed at:
Shark
Posted Apr 28, 2024
Good, but...
Does a good job, but I wish it could be scheduled to clean.
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