Customer Reviews for Shark Matrix Cordless Self Emptying Robot Vacuum, Bagless, Black (RV2310AE)
237 reviews
Most helpful positive review
Posted May 13, 2023
Powerful and Smart
Shark Matrix™ Self Emptying Robot Vacuum with Bagless is an awesome robot.. I am so impressed with the special features.
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
Read full review
VS
Most helpful critical review
Posted Jun 2, 2024
Short lived
Purchased 08/2023. Worked great until recently. Now it will run for 5 minutes or so and then stop working. According to the lights (solid red, solid white, solid red) it has an internal issue. I followed the self help, but that only fixed it for a week. I called their customer support line and did the same thing. I am going to call tomorrow (they are closed on Sunday) a...
Read full review
Martha
Reviewed at:
Shark
Posted Apr 19, 2024
New Shark works great
Over all I am very happy with my Shark Matrix.
The only issue is I have a cleaning schedule M,W, and F set for 1pm., and it starts at 11 am instead.
So to remedy this i set the schedule to start at 3pm instead and now it starts at 1 pm like I want it to.
Which is not a big issue. I feel like the shark internal clock is set for different time zone.
But other then that...
The only issue is I have a cleaning schedule M,W, and F set for 1pm., and it starts at 11 am instead.
So to remedy this i set the schedule to start at 3pm instead and now it starts at 1 pm like I want it to.
Which is not a big issue. I feel like the shark internal clock is set for different time zone.
But other then that...
Read full review
0up votes 0
0down votes 0
Report
Ozzy
Reviewed at:
Shark
Posted Apr 4, 2024
Little noisy.
Got this as a replacement for a similar model. This one maps better, and avoids obstacles well. It doesn’t keep
bumping into objects, it goes around them. It cleans well. We live in a sandy area, and our dog brings in lot of
sand on his paws. It cleans it no problem. Pet hair is not a problem either. It is a bit noisy, so we set it to run when
we are not at home.
bumping into objects, it goes around them. It cleans well. We live in a sandy area, and our dog brings in lot of
sand on his paws. It cleans it no problem. Pet hair is not a problem either. It is a bit noisy, so we set it to run when
we are not at home.
0up votes 0
0down votes 0
Report
Mike the Engineer
Reviewed at:
Shark
Posted Mar 30, 2024
Great Features and a Real Time Saver
The Matrix Self Empty Robot Vacuum replaced a previous AV970 vacuum. The previous vacuum could not hold a charge and the new vacuum is working fine. We have only had the unit for about 1 week, but it has done an excellent job of vacuuming and then emptying itself when needed.
The new vacuum has not been fully utilized as yet since we have not used the "Matrix" feature...
The new vacuum has not been fully utilized as yet since we have not used the "Matrix" feature...
Read full review
0up votes 0
0down votes 0
Report
MikeW.
Reviewed at:
Shark
Posted Mar 28, 2024
Making amazing. Sound horrible
Mapping 5/5
This thing accurately maps my mouse, it doesn't slam into things like the other models I have had.
Sound 1/5 it is significantly louder than all other models I have had. Unless you are running in eco mode (the lowest of the 3 power settings) then it is relatively quite. But the normal setting is obnoxiously loud.
This thing accurately maps my mouse, it doesn't slam into things like the other models I have had.
Sound 1/5 it is significantly louder than all other models I have had. Unless you are running in eco mode (the lowest of the 3 power settings) then it is relatively quite. But the normal setting is obnoxiously loud.
0up votes 0
0down votes 0
Report
Randy90
Reviewed at:
Shark
Posted Mar 23, 2024
Won’t self empty
I have had this vacuum for a few months now. It picks
up everything pretty well. The issue I have with it is that it won’t
empty itself into the bin 90% of the time. I have to empty it manually.
If you have pets or kids don’t wast the money on a self empty one
And just get the manual one since you will be doing that most of the time anyways.
up everything pretty well. The issue I have with it is that it won’t
empty itself into the bin 90% of the time. I have to empty it manually.
If you have pets or kids don’t wast the money on a self empty one
And just get the manual one since you will be doing that most of the time anyways.
0up votes 0
0down votes 0
Report
Billb
Reviewed at:
Shark
Posted Mar 8, 2024
Works Great
I mostly have tile and wood floors and this shark does a pretty good job cleaning. It’s a little loud but I don’t mind. My only complaint is that you can’t schedule different rooms to be cleaned on different days.
It has some trouble getting hung up on the ironing board legs so I’ve had to block that room but other than that it does a pretty good job getting out of tigh...
It has some trouble getting hung up on the ironing board legs so I’ve had to block that room but other than that it does a pretty good job getting out of tigh...
Read full review
0up votes 0
0down votes 0
Report
Kendl67
Reviewed at:
Shark
Posted Feb 16, 2024
Does an OK job, but with issues.
This Robo vac does an OK job, but it's not great. It does have it's limitations. It will not clean the edges of rooms (against the wall), so don't throw out your traditioan vac as you will have to follow behind to get the edges. It goes a fair to poor job on medium pile carpet. It gets bound up with hair (pet and human) It does not clean in a nice grid like the y say it...
Read full review
0up votes 0
0down votes 0
Report
Rockytop1995
Reviewed at:
Shark
Posted Feb 4, 2024
Terrible!!!!!!!!!!!!
Very disappointed in this vacuum. We had another model of shark robot that had a known problem with the motor so they replaced it with this model and its terrible. I would not recommend this to anyone out doesn't clean no where as good as our other shark robot
0up votes 0
0down votes 0
Report
Tony Shark
Reviewed at:
Shark
Posted Feb 1, 2024
Shark RV2310AE Matrix
I have a one level House it is 990 square feet . With other robot vacuum cleaners it takes 101 minutes to clean the entire house on one charge of the battery. With this Shark RV2310AE Matrix it cleans one and a half rooms and then it has to go back to charge, Now I have it start cleaning at 9:00am by 10:00am. it has completed that one in a half rooms. So the first clean...
Read full review
0up votes 0
0down votes 0
Report
Melanie
Reviewed at:
Shark
Posted Jan 31, 2024
Whoop Whoop! Shark got it right!!
I have had several shark robot vacuums and I have got to say the latest technology used in the Matrix robot are so much better than in the past. No issues with connections or mapping or blocking entire rooms! He finds his way back to the base each time and does a really good job keeping my multi-pet home free of loose hair!! It is an expensive vacuum for sure but worth ...
Read full review
0up votes 0
0down votes 0
Report
DaninAZ
Reviewed at:
Shark
Posted Jan 30, 2024
Change your life. Get this.
I never knew how dirty my house was... this thing finds dirt and pet hair in every run! I feel like a pig because the "45 day dust bin" was filled after 3 days! Hopefully with this little pig running around every day ducking up the dust and crumbs, the house will eventually be cleaner. So far I'm very impressed. This thing doesn't get stuck under furniture like my old r...
Read full review
0up votes 0
0down votes 0
Report
My Matrix
Reviewed at:
Shark
Posted Jan 27, 2024
The Matrix gets it done!
I have fallen in love with the Matrix! It does a great job getting every speck of dirt up!! It’s a little noisy starting up but then it quiets down and gets the job done!
The funniest thing so far ( because I didn’t scope out the area for it to clean) was he circled to the left and then to the right and just stopped! Then it said:: “I can’t find my way back to the dock!...
The funniest thing so far ( because I didn’t scope out the area for it to clean) was he circled to the left and then to the right and just stopped! Then it said:: “I can’t find my way back to the dock!...
Read full review
0up votes 0
0down votes 0
Report
Angelica12345
Reviewed at:
Shark
Posted Jan 22, 2024
Not worth it.
This produce is just mediocre. I’m disappointed that Shark removed the two brush feature, giving no real advantage over the competition. Then the one brush attachment is place so that it constantly hits the wheel. Making the brush fray and be absurdly loud.
0up votes 0
0down votes 0
Report
Sue G
Reviewed at:
Shark
Posted Jan 17, 2024
The BEST
Absolutely the BEST robot vacuum available! LOVE IT
0up votes 0
0down votes 0
Report
WIZARDPD
Reviewed at:
Shark
Posted Jan 12, 2024
Ok product, it works.
I purchased this 3 months ago, and it works great as far as vacuuming goes. Issue is with the APP. Shark needs these upgraded to the App.
Need to be able to schedule room by room by certain day. Only option for scheduling is total house. Can't do that because some times people are asleep and rooms are not ready to be done.
Also the only option is to map entire house. Ne...
Need to be able to schedule room by room by certain day. Only option for scheduling is total house. Can't do that because some times people are asleep and rooms are not ready to be done.
Also the only option is to map entire house. Ne...
Read full review
0up votes 0
0down votes 0
Report
Breeca2
Reviewed at:
Shark
Posted Dec 30, 2023
Love it!!
I have a dog that sheds a lot. This robot has been great at picking up the hair and vacuuming overall.
0up votes 0
0down votes 0
Report
Rosamarie62
Reviewed at:
Shark
Posted Dec 27, 2023
Great vac
Love my vacuum but the hump on top stops it from going under things to clean that is the only negative other than that would have gave it a five.
0up votes 0
0down votes 0
Report
Cor34
Reviewed at:
Shark
Posted Dec 21, 2023
Best purchase yet!
Bought this few weeks ago and has been the best purchase yet. We have a German shepherd and fur is all over every day. Thanks to this lil guy he keeps up with the tumble weeds the dog creates. We also have bar stools with legs that connect to each other with a 1/4” bar across the floor, good’ol robot kicks it in 4 wheel drive somehow and has no issues jumping the bars. ...
Read full review
0up votes 0
0down votes 0
Report
TK43
Reviewed at:
Shark
Posted Dec 12, 2023
Overall great product, and l would highly recommen
Received our shark matrix a few weeks ago and have used it quite a few times. Only reason I gave a 4 star instead of 5 is that the battery doesn't last long enough to do a complete clean of our entire floor (takes 100 minutes so battery is dead after I'd say 60-70 minutes and needs to recharge before resuming). Everything else is great! It maneuvers well from floor to f...
Read full review
0up votes 0
0down votes 0
Report
Gra2743
Reviewed at:
Shark
Posted Dec 9, 2023
App sucks
I bought it and it works fine but I can not get it to pair to the app.
1up votes 1
0down votes 0
Report