Customer Reviews for Shark Matrix Cordless Self Emptying Robot Vacuum, Bagless, Black (RV2310AE)
249 reviews
Most helpful positive review
Posted May 13, 2023
Powerful and Smart
Shark Matrix™ Self Emptying Robot Vacuum with Bagless is an awesome robot.. I am so impressed with the special features.
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
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VS
Most helpful critical review
Posted Oct 3, 2025
DOESNT LAST WORKS FINE FOR A WHILE THEN STOPS
I bought this product like 2 years ago it worked fine and it did what it needed to do but after those two years conveniently enough after the warranty expired it started giving a lot of issues, it would clean the whole house at all even after troubleshooting and maintenance it would leave the base spin in circles and go back to the base and say mission complete after no...
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Breeca2
Reviewed at:
Shark
Posted Dec 30, 2023
Love it!!
I have a dog that sheds a lot. This robot has been great at picking up the hair and vacuuming overall.
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Rosamarie62
Reviewed at:
Shark
Posted Dec 27, 2023
Great vac
Love my vacuum but the hump on top stops it from going under things to clean that is the only negative other than that would have gave it a five.
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Cor34
Reviewed at:
Shark
Posted Dec 21, 2023
Best purchase yet!
Bought this few weeks ago and has been the best purchase yet. We have a German shepherd and fur is all over every day. Thanks to this lil guy he keeps up with the tumble weeds the dog creates. We also have bar stools with legs that connect to each other with a 1/4” bar across the floor, good’ol robot kicks it in 4 wheel drive somehow and has no issues jumping the bars. ...
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TK43
Reviewed at:
Shark
Posted Dec 12, 2023
Overall great product, and l would highly recommen
Received our shark matrix a few weeks ago and have used it quite a few times. Only reason I gave a 4 star instead of 5 is that the battery doesn't last long enough to do a complete clean of our entire floor (takes 100 minutes so battery is dead after I'd say 60-70 minutes and needs to recharge before resuming). Everything else is great! It maneuvers well from floor to f...
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Gra2743
Reviewed at:
Shark
Posted Dec 9, 2023
App sucks
I bought it and it works fine but I can not get it to pair to the app.
1up votes 1
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EC is me
Reviewed at:
Shark
Posted Dec 9, 2023
Incredible service, rugged product.
Purchased the original shark robot vac about two maybe three christmases ago.
After six months it had a hard time/impossible time finding its dock. I contacted technical support. They immediately replaced the robot, minimal questions asked.
Now the robot after daily use for two years has died. They replaced it with the newest model straight across. They did not even r...
After six months it had a hard time/impossible time finding its dock. I contacted technical support. They immediately replaced the robot, minimal questions asked.
Now the robot after daily use for two years has died. They replaced it with the newest model straight across. They did not even r...
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UTRPH04
Reviewed at:
Shark
Posted Dec 5, 2023
Not as expected
I bought this as a black Friday deal. I have a Shark upright, which I love, so I figured it would be a great purchase. It barely picked up anything, it ran MAYBE 10 minutes and would return to base saying it was done. It got stuck quite a bit and you can’t pick it up or it “forgets where home is”. I was overall really disappointed and sent it back. I am even more upset ...
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Jake’s friend
Reviewed at:
Shark
Posted Nov 22, 2023
Great vacuum
Great vacuum, but the app needs help. I can’t figure out how to do the different modes of cleaning
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Not a Happy Customer
Reviewed at:
Shark
Posted Nov 21, 2023
Won’t buy another Shark
I hate my Shark AV1402ZWUS. I have had for 18 months. I have reset four times to try to get the mapping to work. The mapping does not work correctly so I cannot vacuum selected rooms. I found the only way was to turn the vacuum off and pick it up and place in the room and turn it back on. It doesn’t show the rooms I add after the initial mapping, and doesn’t update the ...
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Tim10
Reviewed at:
Shark
Posted Oct 18, 2023
Regretful purchase
The vacuum is okay but the app is absolutely junk. The app continuously crashes and does not allow you to properly edit the map making the app completely useless. Also you are limited to two no-go areas on the map. Regretting this purchase.
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Miranda 2.0
Reviewed at:
Shark
Posted Oct 7, 2023
Noisy
I have no issues with it capabilities. My issue is the noise. It’s sounds as if something is rattling. The noise is annoying.
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Lucy
Reviewed at:
Shark
Posted Oct 3, 2023
Great coverage
Had ours for almost two years, exalent coverage follows a direct path back and forth! Doesn't go every which way like the other brand we have.
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Thimble
Reviewed at:
Shark
Posted Sep 29, 2023
Buy a Roomba
Never could even connect it to set it up. Spent over an hour trying over and over to connect but it never did
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MJSMJS
Reviewed at:
Shark
Posted Sep 28, 2023
Like the vac but hard to find disposable parts.
I very much like the Shark Matrix vacuum but I can’t find filters or side brush as replacements. If I could easily locate these disposable replacements at a reasonable price I would rate a 5. The side brush got mangled after it picked up a dog toy that belongs to my toy poodle and it became entangled in the brush.
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MeredithT
Reviewed at:
Shark
Posted Sep 26, 2023
My Best Friend!
I call this mom’s best friend! I don’t know how I managed before this vacuum. I am so busy as many others; when I have a moment to spare, I don’t want to spend it cleaning. I have two teenage boys and live in a big neighborhood with many kids. People are in and out of my house nonstop. My floors get messy every day, and it can be a lot to keep them looking presentable. ...
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Devans1305
Reviewed at:
Shark
Posted Sep 25, 2023
Not happy
I bought mine at christmas time a year ago and it stopped working, the motor burned up
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Suzanne
Reviewed at:
Shark
Posted Sep 20, 2023
Not happy
Not happy with this product it keeps forgetting the layout of my house and it doesn’t reach the whole house I have had it remap over and over it still doesn’t do the complete room
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Kevin
Reviewed at:
Shark
Posted Aug 2, 2023
Great Robot Vacuum
This is my first Shark AI Robot Vacuum Cleaner I purchased with onsale price.
This Shark Matrix Robot Vacuum Cleaner come with LiDAR vision May accuratly map your home within 3 minutes.
When you start cleaning, the Shark Robot will start to take a tour to clean all the edge of the wall first, and then start the routine cleaning.
During cleaning, the Robot will a...
This Shark Matrix Robot Vacuum Cleaner come with LiDAR vision May accuratly map your home within 3 minutes.
When you start cleaning, the Shark Robot will start to take a tour to clean all the edge of the wall first, and then start the routine cleaning.
During cleaning, the Robot will a...
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Dingbat2
Reviewed at:
Shark
Posted Jul 15, 2023
Does a great job of cleaning
I’ve only have my robot a couple of weeks am please with the way it cleans..the only thing I don’t like is the app needed to run it. With my other robot the app was easier to use. But like all things someone thought it needed to be improved & in doing that made it harder to use
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Maggie
Reviewed at:
Shark
Posted Jul 6, 2023
Great!
Love, love, love this!! The shark saves me so much time and provides me with the time to do other things. Purchased a different brand at one time but returned it. Decided to give Shark a try and I am not disappointed! I have no complaints at this point in time! I love it!!
Would definitely recommend.
Would definitely recommend.
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