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Customer Reviews for Shark Matrix Cordless Self Emptying Robot Vacuum, Bagless, Black (RV2310AE)

4.1
237 reviews
5 star
62%
4 star
12%
3 star
8%
2 star
6%
1 star
12%
Most helpful positive review
Posted May 13, 2023
Powerful and Smart
Shark Matrix™ Self Emptying Robot Vacuum with Bagless is an awesome robot.. I am so impressed with the special features.
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
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VS
Most helpful critical review
Posted Jun 2, 2024
Short lived
Purchased 08/2023. Worked great until recently. Now it will run for 5 minutes or so and then stop working. According to the lights (solid red, solid white, solid red) it has an internal issue. I followed the self help, but that only fixed it for a week. I called their customer support line and did the same thing. I am going to call tomorrow (they are closed on Sunday) a...
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Most recent reviews
Chach421
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Shark
Posted Jun 1, 2023
A True Wonder
I just moved into a pre-war building in Washington Heights and dust is everywhere with the original wood flooring and this little dust-buster is the best. It took some time to program it so it won't go down the stairs, but once I figured that out, it was smooth sailing. A good capacity and allowing it to run daily has made a difference in controlling my allergies. A ...
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Ashleyd63
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Shark
Posted Jun 1, 2023
Nice upgrade!
My old robot vacuum bit the dust after 4 years. I wanted a self emptying one this time. This vacuum does not disappoint so far! It's already had to empty itself once after cleaning 3 rooms. I didn't clean while I waited for my new one to arrive so I could see just how good it did. So far I am very happy with this purchase. It's not the quietest little thing but neither ...
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Gavin35
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Shark
Posted May 25, 2023
Good for intermittent cleaning
This is my first robot vacuum I've owned. I am pretty impressed with how well it maps and navigates the house. The app makes it easy to tell it to give the living room a once over or "Matrix Clean" (go over the area twice) in the kitchen. It does really well picking up the clumps of pet hair and bits of dirt tracked in around the house. However, I wouldn't say it can co...
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Kross9
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 23, 2023
Holy Grail
This machine is magic! We have a household with two dogs, a cat and two crazy toddlers that leave no room unturned. This vacuum has been a lifesaver. We love knowing that this machine runs effectively and efficiently even without us being home! I would recommend this to anyone with pets or kids who could use an assist with cleanup!
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The_Hustle
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 23, 2023
Clean floors without the hassle
I recently had the opportunity to try out the Shark Matrix vacuum and it’s changed up my cleaning routine now. First, the 45 day day capacity base is a life saver on saving me time since I don’t need to empty it after each use. It just goes right back to the dock and empties out. Second, I love the sleek design that makes it stand out in the home. The way the robot retu...
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dthom74
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 20, 2023
A lifesaver!!
I have long been skeptical of these types of things simply because I figured they would never work well but boy was I wrong!
I have chronic pain in my back so some days I can't do much so this little gal we named Lucy gets all my floors vacuumed including the dog hair from my beloved dog Otis who sheds enough to make a blanket!! I was just amazed how it picked up his h...
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Charms240
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Shark
Posted May 19, 2023
Our Mini Helper
Very Excited with our Mini Helper it's so much easier to clean out the bin than the actual robot cleaner very easy to install app and set up. I love the app messages when something is stuck go check it out its amazing. There is some parts of the kitchen that I notice it misses but I do remove my mats to get that hard to get dirt. Overall it goes all over and picks up th...
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bob227
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Shark
Posted May 19, 2023
excellent features
love this item- better price than their roomba competitor but better value in price and quality. Have loved all the features so far and would definitely recommend this to anyone in the market for a product like this !
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Janx
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 19, 2023
Game Changer
This Shark Matrix robot self cleaning vacuum is a wonderful machine. I really like the self cleaning feature. During its operation, if the vacuum is full it will return to base, empty, and then pickup where it left off. Other great features include the spot cleaning setting, ability to clean one room or the whole house, and quietness during operation.
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HCM11
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 18, 2023
Amazing vacuum and functionality
This Shark Matrix Robot Vacuum has amazing functionality and suction power.

My wife loves vacuums and has every imaginable size and shape. We have several other Shark products that she used to use frequently, including a Shark Wandvac. She used to run her vacuums specifically for different jobs around the house until we got this Shark Robot.

At first we were skept...
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SC-soilguy
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Shark
Posted May 18, 2023
Game changing product
Having always purchased bagless vacuums with high suction like the shark I currently have, I appreciate the fact that this shark robot empties itself out after each job.

It has gotten ‘stuck’ only once and truly gets things done while I’m doing other things. The app is amazing by allowing me to schedule room cleanings and execute spot cleanings whenever I want. ...
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CourtneyNotLove
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Shark
Posted May 17, 2023
10/10!
Ahhh this is so great! Setup was extremely easy, doesn't take up a lot of space. We named ours Lurch. Lurch is so quiet and does a great job of cleaning. Vacuums scare my puppy but Lurch doesn't bother her too much (unless it bumps into her), but if it does, I can always run it at night and not worry about it bothering her.
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Patg
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Reviewed at:
Shark
Posted May 16, 2023
Much better than non-mapping vac
I love this upgraded Shark robot vac, my previous one did not map, not did it empty itself. Once I got the vacuum into the charger (the photo on the Quick Start card showed being inserted into the base backwards, so I struggled with getting it in right at first), and charged up, it didn't take long before it was mapping my living, dining rooms and kitchen. It's so nice...
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leesa
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 16, 2023
So amazing
this bathroom is better than I anticipated it to be it is definitely a plus, and I’ve never used anything like it is completed the whole Lee out of my house and picked up numerous Justin jerk particles. I was amazed, and definitely not traded to the world even the dog liked it he was. I am pulling it as it was going through the house. I didn’t make the house really clea...
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MaddieS
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Shark
Posted May 16, 2023
Incredible
This vacuum is honestly amazing. The first run it “maps” your house and the accuracy was 100%; after it maps you can send it to specific rooms depending on if you want it to focus on only certain areas. I’ve found it also picks up all types of dirt with ease. The automatic emptying feature makes using this a breeze
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Mimi0615
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 16, 2023
My New Best Friend
We got this Shark US - Shark Matrix™ Self Emptying Robot Vacuum and it very quickly became my new best friend. The setup, downloading, installing the App and mapping the area was super easy. It only took the robot two times to recognize the areas. It does great job cleaning both the carpet and the floors. After my grand puppy visits i just have to pick up his toys and...
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TerryR
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Shark
Posted May 16, 2023
Yes!
It’s safe to say I’m not a fan of cleaning so any product that helps me save a step is a product for me. I love how easy it is to use and how it gets a great clean in, making sure our home always stays tidy.
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ATXguy86
Reviewed at:
Shark
Posted May 13, 2023
Good vacuum but no replacement parts
I bought this variant from my local Sam's club it's a great vacuum it cleans really good and I love the self emptying doc but the downside is there's no replacement parts for this model the filter is built into the dustbin it does not come out so one has to think how are you supposed to clean or replace this filter definitely will be returning this and going with their ...
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syrenity215
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Shark
Posted May 13, 2023
Powerful and Smart
Shark Matrix™ Self Emptying Robot Vacuum with Bagless is an awesome robot.. I am so impressed with the special features.
I have grandkids and a pomeranian dog, the suctions is powerful for cleaning up crumbs and pet hair on hard floors and carpet.
The cleanedge tech uses blasts of air and the Precision Mapping is everything. No spots missed.. It returns to the dock an...
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Lula29
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Shark
Posted May 13, 2023
Amazing
The app is easy to use, it is great to have the ability to set so some no go areas. The robot is never lost or stuck and it is quiet! The self empty function is amazing as well, so easy to clean no need to worry about the vacuum it goes back to her spot and it's done
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