Customer Reviews for Otterbox Symmetry Series Case for iPhone 14, Black (77-88482)
Otterbox Symmetry Series Case for iPhone 14, Black (77-88482) is Out of stock
Item # : 24569734
Model # : 77-88482
Works with wireless and MagSafe charging pads (no magnets in case)
- Compatible With: iPhone 14, iPhone 13
- Dimensions: 6.02" x 3.06" x 0.52" (152.91 mm x 77.72 mm x 13.10 mm)
Price is $37.46
66 reviews
Most helpful positive review
Posted Jul 7, 2024
Great Case
Beautiful and Strong Case Just wish it was Magsafe
VS
Most helpful critical review
Posted Nov 29, 2023
Awful case
Had to throw mine out after a few months. Buttons were always very loose. Scratches too easily and accumulates lots of dirt in the crevices. The case sides yellow very quickly and there’s no way to clean it effectively. The case also starts to fall off the phone after a month or so.
Bs57
Reviewed at:
otterbox.com
Posted Oct 23, 2024
Pops out
I have had several cases from Otterbox. Love them but the last one my iPhone will pop up like it is coming out. Not sure why it does that but I do love Otterbox.
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Jordan
Reviewed at:
otterbox.com
Posted Jul 7, 2024
Great Case
Beautiful and Strong Case Just wish it was Magsafe
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Hannah
Reviewed at:
otterbox.com
Posted Jan 30, 2024
Cute and durable but beware of staining
I really liked the phone case when I first got it. The color was supervisor aunt , and really really pretty, but the more that I wore it I quickly realized that the fabrics of the pockets I was putting it into the coloring was being rubbed off onto the case, and is seemingly impossible to get off of it, and now the case looks pretty dingy and gross. The durability is re...
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Response from Staples :
Hello, Hannah! We are so glad you are enjoying the great protection this case has to offer, but we are so sorry you are experiencing a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with a warranty replacement to take care of the discoloration issue!
January 31, 2024
Carolyn
Reviewed at:
otterbox.com
Posted Jan 21, 2024
Just OK
It looks ok, but feels cheap and as if it doesn’t fit quite right.
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Response from Staples :
Hello, Carolyn! We are so sorry to hear you are experiencing a fit issue with your case. Please give our CS Team a call at 1-855-688-7269, or reach out ot us via chat, and we are happy to help with this!
January 22, 2024
Diane
Reviewed at:
otterbox.com
Posted Jan 21, 2024
OtterBox Equals Protection
Sturdy yet lightweight case. Love the clear option, as I chose a very pretty red phone! The templates were very helpful in lining up the screen guard perfectly.
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Jackie
Reviewed at:
otterbox.com
Posted Nov 29, 2023
Awful case
Had to throw mine out after a few months. Buttons were always very loose. Scratches too easily and accumulates lots of dirt in the crevices. The case sides yellow very quickly and there’s no way to clean it effectively. The case also starts to fall off the phone after a month or so.
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Response from Staples :
Hello, Jackie! We are so sorry to hear you experienced an issue with your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
November 30, 2023
Great runner8585
Reviewed at:
otterbox.com
Posted Nov 27, 2023
Sturdy but yellows despite promises
The packaging said it had an anti microbial coating to reduce yellowing, but sure enough, the sides of the case where one holds it most have turned yellow after only about a month and a half. It feels sturdy in the hand, and has protected my iPhone so far, but the yellowing is already unpleasant and will probably only get worse :(
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Response from Staples :
Hello! We apologize that you are experiencing a discoloration issue or a yellowing of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
November 27, 2023
dryson
Reviewed at:
otterbox.com
Posted Oct 14, 2023
Discolors fast
I gave this case two stars because it does protect my phone. However it rapidly changed colors and my phone looks horrendous with it on. I’ve only had it for a couple months, I thought they were supposed to stay clear?? Buy a different color if you don’t plan on repeatedly replacing your case.
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Response from Staples :
Hello! We apologize that you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
October 16, 2023
Rochelle
Reviewed at:
otterbox.com
Posted Sep 28, 2023
DO NOT BUY THIS CASE
DO NOT TRUST THIS CASE.
Otter ox recently sent me this as a warranty replacement (it should have been the mag safe version but it wasn’t the end of the world to me).
I just dropped my phone from no more than a few feet off of the ground and the back is SHATTERED.
Otter ox recently sent me this as a warranty replacement (it should have been the mag safe version but it wasn’t the end of the world to me).
I just dropped my phone from no more than a few feet off of the ground and the back is SHATTERED.
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Response from Staples :
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
September 28, 2023
LilyAnn
Reviewed at:
otterbox.com
Posted Sep 10, 2023
Does not “stay clear”
I have been a loyal customer for years
I was going to submit a warranty complaint as my clear case states right on the packaging stays clear
I was going to submit a warranty complaint as my clear case states right on the packaging stays clear
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Response from Staples :
Hello! We apologize that you have experienced a discoloration issue with your case. We have an amazing warranty and we would be most happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help!
September 11, 2023
Amie
Reviewed at:
otterbox.com
Posted Sep 6, 2023
nice case
Loved it very nice and durable. Not heavy or anything
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Emthegem
Reviewed at:
otterbox.com
Posted Sep 6, 2023
GARBAGE. AVOID AT ALL COSTS.
Got a new phone for school, got this otter box at the same time. Dropped it off my bed, no more than 2 feet and the entire back of my phone is shattered. Never had an issue with any other otter boxes until the 14 pro max one and as I can tell from others, my problem is more common than it should be from a company that is Entrusted with keeping your phone safe. Garbage p...
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Response from Staples :
Hello! We’re sorry to hear about your damaged device and understand that is a frustrating experience. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
September 6, 2023
Rochelle
Reviewed at:
otterbox.com
Posted Sep 4, 2023
Don’t waste your money
So many things wrong with this. While the back stayed clear, the sides are so gross and brown, the bottom piece of the mag safe strip detached and the strip close to where you plug your phone in, stretched and it now partially torn. Not worth it.
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Response from Staples :
Hello! We apologize that you have experienced a discoloration issue with your case! We have an amazing warranty and we would be happy to get you a new case via warranty replacement! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
September 6, 2023
Emi v
Reviewed at:
otterbox.com
Posted Aug 29, 2023
Don’t do it.
If your buying this for protection than don’t! Back of my iPhone is cracked now.
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Response from Staples :
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
August 29, 2023
Michellemo
Reviewed at:
otterbox.com
Posted Aug 3, 2023
Gross Discoloration
I specifically purchased the clear case because I love the aesthetic. I incorrectly assumed that since I was spending so much money on a phone case that it would not turn brown. It looks filthy despite cleaning it daily. If I had the option to exchange the product, I would immediately. I do not recommend.
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Response from Staples :
Hello! We love the looks of the Symmetry Series Clear as well, and we apologize you have experienced a discoloration of the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this issue!
August 3, 2023
Jameson
Reviewed at:
otterbox.com
Posted Jul 25, 2023
Another great product.
This worked exactly as I thought it would. This is my 5th OtterBox
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Becca5
Reviewed at:
otterbox.com
Posted Jul 17, 2023
Worst “Protective” Case
Do not buy this case. My iPhone 14 had a small drop and the entire back glass is shattered into the camera area as well.
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Response from Staples :
We're sorry to hear about your damaged iPhone 14. Our Symmetry Series cases are very protective, but some variables can't be predicted. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
OtterBox, July 18, 2023
kaylee
Reviewed at:
otterbox.com
Posted May 21, 2023
WORST PURCHASE EVER
This is the worst otter box case I have ever bought. The glass back of my iphone 14 pro shattered totally after a very minor drop. DO NOT BUY
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Response from Staples :
So sorry to hear the Symmetry Series case for your iPhone 14 wasn't quite what you were expecting. We're constantly working to improve our cases with each new release, and we genuinely put forth every effort to create cases that are both protective and stylish.
With that said, while we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
OtterBox, May 22, 2023
LadyFinn99
Reviewed at:
otterbox.com
Posted Apr 1, 2023
Satisfied
Accurately described. Completely satisfied with my product.
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Shawna
Reviewed at:
otterbox.com
Posted Mar 30, 2023
Good
I have gotten this case several times but for iPhone 11. This one for iPhone 14 is not made as good as the other but so far seems to do the job. Phone is loser in this one and comes off way easier. Hope it holds up just the same
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