Customer Reviews for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 962XL (ST3JA03AN)
Item # : 24572785
Model # : ST3JA03AN
Keep printing jobs running smoothly with this Staples remanufactured HP 962XL black high yield inkjet cartridge.
- Yields up to 2000 each Black
- Black
- Compatible to HP 962XL (3JA03AN)
Price is $30.39
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Over 30
29 reviews
Most helpful positive review
Posted Aug 15, 2024
Works great
This remanufactured ink works just as well as the original ink!
VS
Most helpful critical review
Posted Nov 20, 2024
Zero stars
Do no buy these, they will not work in your HP printer, even if you disable the firmware updates.
Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jan 21, 2025
Remanufactured Mistake
1st time purchase, didn't work and after talking with Tech support had to return.
1up votes 1
0down votes 0
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SHAWN H.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Nov 27, 2024
Doesn't work??
Did not load onto printer.
0up votes 0
1down votes 1
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Doesn't work with printer
Reviewed at:
Staples Advantage
Posted Nov 8, 2024
Doesn't work with printer
When I installed it in my HP 9020 printer, I received the following message: The indicated cartridges have been blocked by the printer because they contain a non-HP chip. This printer is intended to work only with new or reused cartridges that have a new or reused HP chip.”
0up votes 0
0down votes 0
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Aug 15, 2024
Works great
This remanufactured ink works just as well as the original ink!
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Jun 6, 2024
Saying no to remanufactured.
had trouble with printer recognizing remanufactured cartridges - will not use them anymore.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 9, 2024
Works, but the jury is still out
For remanufactured, I expected an exact fit - like a new original part. The cartridge is working, but did not engage like a new part when I inserted it into the cartridge tray.
2up votes 2
0down votes 0
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Therese B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jan 15, 2024
Don't be fooled
They advertise this as compatible with HP but what they leave out is the HP printer won't accept it! I tried to save some money but ended up having to buy the HP anyway.
2up votes 2
0down votes 0
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Response from Staples :
Dear Therese We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, January 23, 2024
Response from Staples :
Dear Therese We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, January 15, 2024