Customer Reviews for Document Printing by Staples® Print Services
1416 reviews
Most helpful positive review
Posted Jan 3, 2024
Document Printing
Great job when I needed something. I emailed them the document and it was printed, spiral bound with clear cover in no time.
VS
Most helpful critical review
Posted May 7, 2025
Poor Customer Service for Printing Services
I will never use Staples printing services again. I had to have a number of items printed for a family baby shower. When I inquired about getting the menu, name cards, etc. cut out, they told me it would be $15 per page! I would’ve had to spend hundreds of dollars just to get these items in ready, while places like FedEx do this for free. The woman working the printing ...
Read full review
Staples Customer
Verified Buyer
Posted Jul 16, 2025
Kyle does a great job!
Got four sets of business size cards printed for $4.99 and they look great.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 14, 2025
Great service & customer service!
I had a document that had to be printed. Little did know that when it printed out, it had came out small. The associates let me know I had to crop the item out prior for printing. They helped with the information I actually needed and were pretty kind about it. Unfortunately I did not catch their names but they were two customer service reps that did an amazing job assi...
Read full review
0up votes 0
0down votes 0
Report
CINDY F.
Verified Buyer
Posted Jul 14, 2025
Wasn’t happy
I placed my order with your 12 point paper. When I picked up my order the paper was curved upward, when I asked her why was it like this, she stated that this type of paper prints that way, I asked her was there anything she could do, she told me to place some books on the paper to straighten it out. My order was to be passed out next day.
1. You should state in the des...
1. You should state in the des...
Read full review
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 14, 2025
PRINT SERVICES
I RECEIVED MY COLOR PRINTS IN A TIMELY MANNER. THEY WERE HIGH QUALITY. STAFF WAS COURTEOUS AND PROFESSIONAL.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 13, 2025
Timely, professional print job
Kind customer service right on time. What’s not to love.
0up votes 0
0down votes 0
Report
REBECCA M.
Verified Buyer
Posted Jul 12, 2025
printing on transparencies
You did a fantastic job printing on transparencies for me. Worked out perfectly!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 10, 2025
Quick & Easy Print Job at Staples
I had uploaded my print job to the Staples Cloud but couldn’t find it when I got to the store.
The staff at the Hamilton Staples helped me find it, print it and send me on my way in just a few minutes. Thank you!
The staff at the Hamilton Staples helped me find it, print it and send me on my way in just a few minutes. Thank you!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 8, 2025
These guys are the best.
So helpful and patient and very knowledgeable.
0up votes 0
0down votes 0
Report
RACHEL E.
Verified Buyer
Posted Jul 8, 2025
Perfect prints
This was so much cheaper than ordering traditional photos. I wanted some large prints to remember my dog that passed away and these prints came out exactly as I wanted them. Great colors, nice sturdy card stock. I cried in Staples when the associate had me check them to make sure they were okay. So beautiful!
0up votes 0
0down votes 0
Report
JERRY K.
Verified Buyer
Posted Jul 8, 2025
Good stuff, bad delivery
Altogether great service, timely. The delivery truck is often leaving the package outside on the steps out back, and not notifying us. One of our recent deliveries was left out in the rain. There is a doorbell and a phone number next to it but the driver doesn't use either. We will specify front door delivery from now on.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 8, 2025
The document was fine. However the customer service was terrible. The person that helped me was argumentative and condescending. It was two pieces of paper I could have been in and out quicker without all of the added snark.
0up votes 0
0down votes 0
Report
DENNIS M.
Verified Buyer
Posted Jul 6, 2025
Excellent Printing
Very nice as expected
0up votes 0
0down votes 0
Report
ROBERT M.
Verified Buyer
Posted Jul 6, 2025
Awesome & Fast service
Love when we need something printed fast, we can rely on Staples for the help. Awesome staff.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 5, 2025
So helpful and supportive
The process to print the pamphlets for my brothers Memorial service was super easy. The staff helped guide me in the process to get my document correctly set up and ensured it was correct before printing. Upon pick up they enclosed a personal condolences card on behalf of the Staples team. Our family was completely touched.
0up votes 0
0down votes 0
Report
FABRICIO P.
Verified Buyer
Posted Jul 5, 2025
Incredible customer service experience
I went to pick up my printring order and I was greated by 2 super friendly girls and they made me feel comfortable and special, thank you Staples to have this kind of employees in your establishment.
0up votes 0
0down votes 0
Report
KIMBERLY E.
Verified Buyer
Posted Jul 5, 2025
Prints for baby shower
Great quality & fast service
0up votes 0
0down votes 0
Report
NANCY P.
Verified Buyer
Posted Jul 4, 2025
Looks Great
They did a nice job on our picture enlargement and the price was very good.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 3, 2025
Print Services
Quick, professional, and Chris in the print department is personable and efficient.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 2, 2025
Copies
I had a VERY large order of copies I needed done, and had no clue what to do, IMMEDIATELY I was helped and they were understanding with my situation!
My order was done and ready before said time! Staples is always amazing! Thank u again!
My order was done and ready before said time! Staples is always amazing! Thank u again!
0up votes 0
0down votes 0
Report
Teacher in Chicago
Verified Buyer
Posted Jul 2, 2025
Inaccurate
I ordered 18 copies of several pages. I made sure that the order said not to collate the order. I wrote a note in the comments, reiterating that I did not want the order collated.
The order was finished early. The copies were good in every respect, except they had been collated.
The order was finished early. The copies were good in every respect, except they had been collated.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Tracy, I regret to hear you had this issue with your Print & Marketing order. If you want to give us a call at 888-333-3319, our Print & Marketing team would be more than happy to assist you. ^MS
Staples C., July 3, 2025