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Customer Reviews for Document Printing by Staples® Print Services

4.7
1491 reviews
5 star
87%
4 star
4%
3 star
3%
2 star
2%
1 star
4%
Most helpful positive review
Posted Jan 3, 2024
Document Printing
Great job when I needed something. I emailed them the document and it was printed, spiral bound with clear cover in no time.
VS
Most helpful critical review
Posted May 7, 2025
Poor Customer Service for Printing Services
I will never use Staples printing services again. I had to have a number of items printed for a family baby shower. When I inquired about getting the menu, name cards, etc. cut out, they told me it would be $15 per page! I would’ve had to spend hundreds of dollars just to get these items in ready, while places like FedEx do this for free. The woman working the printing ...
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Most recent reviews
SHERLY
Verified Buyer
Posted Sep 1, 2025
Very easy to upload project and customize the printing (color, paper, etc.). I got a notification about order being received and then when it was ready for pickup. Everything was done correctly. Very satisfied.
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BERNITA W.
Verified Buyer
Posted Sep 1, 2025
Excellent customer service every time!!
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TONY R.
Verified Buyer
Posted Aug 31, 2025
Great service and quality
Used the online printing service. It was smooth and the pickup was easy and the output great.
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Staples Customer
Verified Buyer
Posted Aug 30, 2025
Great staff
Super helpful and friendly staff. Thanks for the assistance!
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Staples Customer
Verified Buyer
Posted Aug 28, 2025
customer service
The printing was okay, but the woman in the dept was less than helpful. I needed help in setting up the order. I was told it needs to be done on line.
I ended up going back home to do on my laptop with the help of my husband. I was surprised I couldn't be assisted by someone at the store.
Customer service at Staples and help with printing projects is usually quite goo...
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IAN G.
Verified Buyer
Posted Aug 28, 2025
A++ Print Quality
Very pleased with the excellent quality on this simple color print job. Online ordering was a breeze and super quick completion. I will definitely return for future needs.
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Staples Customer
Verified Buyer
Posted Aug 23, 2025
Excellent experience
Excellent experience. Did a great job. It was done well!
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LUIS C.
Verified Buyer
Posted Aug 23, 2025
Excellent and very hight quality’s job
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Staples Customer
Verified Buyer
Posted Aug 21, 2025
Great service
Prints were perfect with good quality! Exceeded my expectations and fast service!
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Staples Customer
Verified Buyer
Posted Aug 20, 2025
Printing services
Fast, accurate, affordable and good quality
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Staples Customer
Verified Buyer
Posted Aug 18, 2025
Consistently a good experience
Everything I’ve had printed here has been great!
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Staples Customer
Verified Buyer
Posted Aug 18, 2025
Great service
I had a small issue but they fixed it even though it was my error!!
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SH
Verified Buyer
Posted Aug 17, 2025
I paid extra for rush service and was not notified when the job was complete. When I asked simple questions about pricing of a future printing job the associate couldn't answer the questions and seemed annoyed I was asking.
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Response from Staples :
Hi Sarah, I regret to hear you had this issue with your Print & Marketing order. If you want to give us a call at 888-333-3319, our Print & Marketing team would be more than happy to assist you. ^MS
Staples C., August 19, 2025
Staples Customer
Verified Buyer
Posted Aug 17, 2025
Easy to use, convenient, can do it from anywhere.
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SHANEY W.
Verified Buyer
Posted Aug 17, 2025
A1 service provided!
I had an amazingexperience. Ray helped me from start to finish. He had a positive attitude, and was very patient with my changes. I'll return for future projects.
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PAULA H.
Verified Buyer
Posted Aug 15, 2025
Don't Follow Instructions
Once again, the instructions were not followed. I asked for enlargements and instead received just a copy. I could have done that myself.
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Staples Customer
Verified Buyer
Posted Aug 15, 2025
Easy
Worked well. Ordered online and had someone pick them up for me.
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Staples Customer
Verified Buyer
Posted Aug 15, 2025
Beautiful Bold Colors
I ordered 8 by 11 alphabet posters from Secret Stories to display in my classroom.
The posters were printed in bold colors that turned out to be very vibrant.
They were printed quickly and ready to pick up the same day.
I am very pleased.
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Staples Customer
Verified Buyer
Posted Aug 15, 2025
copies of documents
just what I needed.
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Staples Customer
Verified Buyer
Posted Aug 14, 2025
Timely and beautiful
I have Staples print out full color pictures of what the diamond art project is Supposed to look like before or while I work on them. This helps me fix the problems of bad color matching between the sales photo and the actual drills provided. Staples uses great quality paper and the colors are vivid. Thanks!
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