Customer Reviews for Vital Proteins Collagen Peptides Powder, 20 Packets/Box (CP20SPBW)
Item # : 24574654
Model # : CP20SPBW
- Collagen peptides supplement powder boasts hyaluronic acid and vitamin C, the powerhouse ingredients that provide glowing wellness benefits
- Serving size: one packet; 20 packets per box
Price is $43.09
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8778 reviews
Most helpful positive review
Posted Dec 11, 2025
Big improvement of hair and nails.
It's been 3 years of product use and my nails and hair are beyond good condition. If I miss using the procduct for some weeks due to travel, I can tell the difference,
VS
Most helpful critical review
Posted Dec 13, 2025
Give us the original packaging back!
Nope. I’ll be changing to a different brand. Sad because I’ve used this for years. I was even willing to spend a bit more compared to other brands. Now they put it in a cheap cardboard container that has no cover to secure in place. If it falls over, the entire package will immediately spill out. Very poor decision on part of the company. You could have at least supplie...
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KareBear93
Reviewed at:
vitalproteins.com
Posted Dec 13, 2025
Give us the original packaging back!
Nope. I’ll be changing to a different brand. Sad because I’ve used this for years. I was even willing to spend a bit more compared to other brands. Now they put it in a cheap cardboard container that has no cover to secure in place. If it falls over, the entire package will immediately spill out. Very poor decision on part of the company. You could have at least supplie...
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Sherry U
Reviewed at:
vitalproteins.com
Posted Dec 12, 2025
I don't recommend this prodect
I've been taking this product for years. This year supposedly ingesting 30 grams of protein per day. Well, my blood was just tested for protein and I'm below normal. I think this is not a good enough product. I'm very healthy otherwise. Here, all these years, I've been thinking I am getting the protein I need, only to find out I'm not. Don't bother buying.
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Response from Staples :
Hello Sherry! Our Collagen Peptides is not a complete protein because it lacks the essential amino acid tryptophan and because levels of other essential amino acids are low. Adding free tryptophan to collagen peptides does not make it a complete protein. Collagen peptides should be consumed as a supplement and not as a replacement of dietary protein. Have any other questions or concerns? Please email us at [email protected] and we will get back to you as soon as possible!
December 12, 2025
BJ Taylor
Reviewed at:
vitalproteins.com
Posted Dec 11, 2025
Big improvement of hair and nails.
It's been 3 years of product use and my nails and hair are beyond good condition. If I miss using the procduct for some weeks due to travel, I can tell the difference,
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AmyG
Reviewed at:
vitalproteins.com
Posted Dec 9, 2025
I’ve been taking this for many years… however why are we only getting half a bottle full of a brand new bottle? it’s half full.
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Response from Staples :
Hi Amy! Our apologies for the complications. Please note when your canister is filled, the powder does indeed fill most of the space in the canister - the powder naturally settles over time. Each canister includes a small mark labeled "Fill Line" located at the edge of the product label. The products are filled by weight rather than volume. Have any other questions or concerns? Please email us at [email protected] and we will get back to you as soon as possible!
December 9, 2025
MD25
Reviewed at:
vitalproteins.com
Posted Dec 7, 2025
Horrible packaging
This was my first order of Vital Proteins and will be my last due to the horrendous packaging. I can see that I'm not the only one that feels this way.
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Response from Staples :
Hi there! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
December 8, 2025
Jp2025
Reviewed at:
vitalproteins.com
Posted Dec 5, 2025
Poor packaging!
Love the product; however, the packaging is horrible! I will probably look for another product vs fighting it every time I open a new one. I applaud not using plastic but this is ridiculously hard to open. I would give them a better rating but I can’t get past the packaging and how difficult it is to open.
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Response from Staples :
Hi there! Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to the appropriate teams.
December 8, 2025
ZoeRae
Reviewed at:
vitalproteins.com
Posted Dec 5, 2025
Great product, terrible packaging
I have been using this product for years. The new packaging is terrible. Bring back the plastic packaging. I hurt my wrist trying to open the new one.
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Rosie27
Reviewed at:
vitalproteins.com
Posted Dec 4, 2025
Packaging is awful- reason enough not to buy!
I like this product but continue to find issue with the packaging. This idea of less plastic means nothing if the product is wasted because the packaging is so poor. The cover needs to be drastically improved or go back to plastic.
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Response from Staples :
HI there! Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to the appropriate teams.
December 4, 2025
Kimberly
Reviewed at:
vitalproteins.com
Posted Dec 3, 2025
Container too hard to open!
I’ve been taking this product for a while. It’s OK. But it has begun to be a major problem with the way they reconstructed their containers. I am 61 years old and I don’t know how anyone older can open these containers. I struggle with it. It’s too hard. You need to do better.
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Response from Staples :
Hi Kimberly! Thank you for taking the time to let us know about these details. The team is taking this feedback very seriously, and they are continuously working to improve the product overall with high-quality sourcing and sustainability top of mind. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to our team for further review.
December 4, 2025
Kris
Reviewed at:
vitalproteins.com
Posted Dec 1, 2025
The packaging is bad!
I love the product and have used for a few years. The new packaging-- Please go back to the drawing board. THIS IS AWEFUL! I wasted half of the container just trying to open it! I tried to upload a picture but couldn't.
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Response from Staples :
Hi Kris! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
December 4, 2025
Nunnie
Reviewed at:
vitalproteins.com
Posted Nov 28, 2025
Love this stuff!
At 74 years old, I take this daily in order to keep my joints & skin in great shape. I love it!
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Sherri
Reviewed at:
vitalproteins.com
Posted Nov 28, 2025
Terrible packaging
I convinced my 81 yr old mother to start addicting this to her daily routine. She likes the product but the new packaging is terrible and I was watching her try to use a knife to open it. We will have to change brands for her to make it accessible. It took me and my 24yr old daughter and a video to figure out how to open the package. Really not worth it
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Response from Staples :
Hi Sherri! Thank you for taking the time to let us know about these details. The team is taking this feedback very seriously, and they are continuously working to improve the product overall with high-quality sourcing and sustainability top of mind. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to our team for further review.
December 4, 2025
Karen
Reviewed at:
vitalproteins.com
Posted Nov 25, 2025
Great product
I take this product everyday and it strengthens hair and nails. It's a great product. The redesigned box makes it a breeze to open and the product stays in the box.
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Ellaw
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vitalproteins.com
Posted Nov 23, 2025
Highly recommend this product.
Taking this product daily makes me feel stronger, better and younger.
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Pattyjane
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vitalproteins.com
Posted Nov 22, 2025
I do highly recommend this product.
I cannot be more grateful for what this product has done for me in the past 6 years.
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Kellie
Reviewed at:
vitalproteins.com
Posted Nov 21, 2025
Love product and the new sustainable packaging!
I love this product. I've been using it for about 18 months now, and I notice brighter skin and stronger hair and nails. I also LOVE the new sustainable packaging. I feel so much better about my monthly order not having to throw away a thick plastic container every month. For all the negative reviews -- it's not that hard to open, people. Just follow the very simple in...
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brielymar
Reviewed at:
vitalproteins.com
Posted Nov 18, 2025
Inedible
I really like the regular formulation of vital proteins so I thought the addition of hyaluronic acid and vitamin c would make it that much better. Geez was I wrong. This stuff is horrible and inedible. I'm not sure why anyone thought it was a good idea to release this product.
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Response from Staples :
Hi there! Thank you so much for your honest feedback. We’re sorry to hear about your experience. We know it can be frustrating when taste does not meet expectations. Have any other questions or concerns? Please email us at [email protected] and we'll get back to you as soon as possible.
November 18, 2025
wvlinda
Reviewed at:
vitalproteins.com
Posted Nov 17, 2025
Excellent Product!
I LOVE how well this product dissolves in my morning coffee! No clumping and completely disappears quickly giving me my collagen for the day. Dissolves better than the products I have used previously.
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KT189
Reviewed at:
vitalproteins.com
Posted Nov 16, 2025
Definitely recommend
Very easy to supplement my protein intake. It's gotten a bit expensive, even with the subscription pricing.
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Christie
Reviewed at:
vitalproteins.com
Posted Nov 16, 2025
Lid won't release!!
The "new" packaging with the lid that folds back, etc. was nearly impossible to get open.....it is not user friendly -- I had to take a sharp knife and poke at it several times to finally get the lid to release. That, along with no scoop still? Going to go back to another product.
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Response from Staples :
Hi Christie! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
November 18, 2025