Customer Reviews for Vital Proteins Collagen Peptides Powder, 20 Packets/Box (CP20SPBW)

Hi Janie! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.

Hi there! : Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.

Hi there! Thank you for your honest feedback. Thank you for sharing your honest feedback! We're so sorry to hear that the product did not yield the intended results for you! Most users see results from 2 weeks to 12 weeks, as it really depends on the individual and the baseline for your collagen needs. Some factors that may affect your desired results could be level of activity, age, specific medical conditions, medications, diet, metabolism, other lifestyle factors, etc. Unfortunately, there is no one-size fits all answer, as every individual is truly unique. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.

Hi Laura! Thank you for your honest feedback. We're sorry to hear about your experience with our product and appreciate you calling this to our attention. We would like to learn more about your experience to make things right. Please email us at [email protected] and we’ll get back to you as soon as possible.

Hi there! Thank you for your honest feedback! We are sorry to hear that you experienced this and appreciate you calling this to our attention. he team is taking this feedback very seriously, and they are continuously working to improve the product overall with high-quality sourcing and sustainability top of mind. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. We completely understand your concerns and complications here. We will record your feedback and provide this information to our team for further review.

Hi there! Thank you for taking the time to let us know about these details. Our new paperboard canister is a new initiative that will help us further reduce our plastic production; this canister will help us eliminate roughly 1800 metric tons of plastic from the waste stream annually! As this is our first iteration of our paperboard canister, your feedback is greatly appreciated and will be forwarded to our product design teams for direct considerations in improvements as we move forward with this material! Our new pull-tab lid lifts for daily scooping and closes tightly when you’re done for continued freshness. Simply pinch & pull to break outer seal, no twisting required. Here is a video that may help explain that: https://www.youtube.com/watch?v=7IEZ5hg4Kgw. We do not recommend using anything sharp like a knife or scissors to open your packaging. If you would like to use a tool to aid in breaking the perforations, we recommend that you gently use the back of a spoon or a butter knife to pre-break the perforations on the lid. If you can pre-break the some of the perforated line, this should allow you to lift the lid with more ease.

Hi Lisa! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.

Hi there! Thank you for your feedback! The recommended serving size of 3 tablespoons is the maximum daily amount that can be safely consumed. You are welcome to adjust this amount based on your preference, taking anywhere between 1.5 to 3 tablespoons per day, or you can space out the tablespoons throughout the day.

Hi there! Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to the appropriate teams for further review.

Hi there! Thank you for taking the time to let us know about these details. The team is taking this feedback very seriously, and they are continuously working to improve the product overall with high-quality sourcing and sustainability top of mind. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to our team for further review.

Hi Cindy! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.

Hi Bethie! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.