Customer Reviews for Shark Max True HEPA Air Purifier, 4-Speed, Black (HP202)
196 reviews
Most helpful positive review
Posted Sep 3, 2024
Very quiet
We have had it for about 2 weeks. does a wonderful job detecting odors. It picks up speed and rids the air of the problem and then slows down. Very happy
VS
Most helpful critical review
Posted Oct 6, 2023
Disappointed
Bought five days ago. On 5th day air quality stick at 0%. Tries resetting but still reading 0%. Returning tomorrow.
Kristi4
Reviewed at:
Shark
Posted May 7, 2025
Great
Working great but I think I need another one maybe a bigger one
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JNeil
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Shark
Posted Mar 2, 2025
Shark Air Purifier Max with True HEPA
The unit was purchased around February 2nd of this year. At first, the unit worked great but about two weeks after starting to use it, the unit was showing the air quality to be 0. I used a shop vac to clean the filter but that made no difference. So I moved the unit to our upstairs which is very cleaned and rarely used. It made no difference...the air quality monitor s...
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Dragonfly7695
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Shark
Posted Feb 4, 2025
Will be coming back!
We have two, one on each level of our home and love them. It not only helps with air quality but keeps pet dander down, dust in general down and it is quite (even when then fan goes to high for that moment, it’s pretty quiet considering). We had a problem with one that customer service was able to help with an easy fix. Then on our second one it did have a problem and c...
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pzookey
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Shark
Posted Jan 13, 2025
Great units great sale price
So far so good. We have 2 of these and they are great
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Oso1
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Shark
Posted Jan 2, 2025
Love but…
I would make more sense if the bottom vents to pull air in on bottom, would be in front instead of in back where its facing wall. I keep mine screen facing wall bc of it.
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KC440
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Shark
Posted Dec 16, 2024
Great Machine
It is working GREAT. Cooking in the kitchen and the machine went into clean mode down to 65%. Eventually came back to 100%.
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Sandy
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Shark
Posted Nov 21, 2024
Great features
I bought this last month and am very pleased with how much better the air is in my home. I have asthma and it really helps.
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Bobwhit413
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Shark
Posted Nov 20, 2024
I love Shark over competitors unit.
This is the best air purifier I ever owned. It's actually my second unit and is for large master bedroom. The first unit takes care of the dining room and living room.
I have another competitors purifier on lower level of raised ranch but I actually prefer Shark as number 1.
I have another competitors purifier on lower level of raised ranch but I actually prefer Shark as number 1.
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Michelle
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Shark
Posted Oct 30, 2024
Disappointed
Doesn't appear to functional as it says it does. Comparing to another air purifier side by side and it doesn't show the accurate information regarding the PM numbers. Disappointed in the Shark brand!
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K2023
Reviewed at:
Shark
Posted Oct 24, 2024
Replacement
I bought one 11 months ago and it stopped working. I called customer support and they sent me a new replacement for cost of shipping. Unfortunately it’s not the same color I had or was told I was receiving. Hopefully this one will last longer than 11 months. Overall works well but not happy about the color.
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Mark T
Reviewed at:
Shark
Posted Oct 21, 2024
Easy To Set-Up and Use!
I received our Shark Air Purifier (HP202) last week and have been happy with the results so far. It was easy to set-up, and it appears to be functioning properly. My only concern right now is the replacement filters are out of stock. I was planning on buying an extra filter when I bought the purifier so I had it on hand when it was needed in the future. I hope the filte...
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Tomw
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Shark
Posted Sep 30, 2024
Best
Hands. Down the best air purifier. My second one(2)
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Black Betty
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Shark
Posted Sep 11, 2024
Great features
Replacement excellent. Helps keep allergies calmed
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Steveo
Reviewed at:
Shark
Posted Sep 3, 2024
Very quiet
We have had it for about 2 weeks. does a wonderful job detecting odors. It picks up speed and rids the air of the problem and then slows down. Very happy
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Ian777
Reviewed at:
Shark
Posted Aug 9, 2024
Good unit for the money
Bought a unit in April by July it had quit. Called Shark told them the issue they replaced it with a new unit that covered more square footage then an old unit at no cost under warranty. Come to find out the old unit we had was no longer being made. No issues with the new unit. Shipping was fast.
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Mtnlady52
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Shark
Posted Aug 7, 2024
Not a good filter unit
This unit is not as reliable as other units. This is my 3 rd replacement and I had to pay shipping on their product failure. I have other units that work just fine.
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Tracymom76
Reviewed at:
Shark
Posted Jul 15, 2024
Immediately better!!
I purchased this air purifying unit 3 weeks ago and I noticed a difference immediately; no more stuffy nose and watery eyes at or near bedtime. Our air was 69% when our unit arrived and it's been at 100% every day since set up.
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Coco0815
Reviewed at:
Shark
Posted Jun 17, 2024
Not a happy customer.
Shark replaced my Air Purifier Max w/heater that just stopped working and cost over $400 with this Air Purifier that’s half the price and twice as loud with no heater so while I’ve been a strong customer of Shark products, I’m kind of left thinking what just happened.C
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Awesome Shark.
Reviewed at:
Shark
Posted May 2, 2024
Unit behaving badly.
My original shark started behaving erratically and I called customer service. We performed some video troubleshooting, and it was determined that my unit was defective.
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Racheo
Reviewed at:
Shark
Posted Mar 31, 2024
Filters impossiblee
Works great. Too bad for over a year not the filter has been out of stock. So I purchased a really expensive one time use purifier
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