Customer Reviews for Cricut Joy Xtra™ Smart Cutting Machine (2010313)
Item # : 24578895
Model # : 2010313
- Make custom stickers, labels, T-shirts, cards, and so much more with this smart cutting machine
- Dimensions: 5.5"H x 12.5"W x 6"D
Price is $199.00
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Over 30
528 reviews
Most helpful positive review
Posted Jan 31, 2026
Lovin’ It!!
Super easy to get started, great instructions. I’ve only had it a little while and I’ve made 6 projects already. I love it so much I’m keeping it on my craft table instead of on my Cricut Cart. The size is perfect because it uses 8.5 x 11 paper or smaller. Super product!!
VS
Most helpful critical review
Posted Jan 27, 2026
Bricked after 2 years
The hardware is ok, software is absolutely awful. iOS app could connect to bluetooth but not find the device or load any of my information; Windows app would randomly forget my user info. Tried using it today; wouldn't connect to Bluetooth and support says I'm SOL. I thought the terrible app and constant upselling attempts were the worst parts but this thing completely ...
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LyndaC
Verified Buyer
Reviewed at:
Cricut
Posted Jan 31, 2026
Lovin’ It!!
Super easy to get started, great instructions. I’ve only had it a little while and I’ve made 6 projects already. I love it so much I’m keeping it on my craft table instead of on my Cricut Cart. The size is perfect because it uses 8.5 x 11 paper or smaller. Super product!!
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Kab
Reviewed at:
Cricut
Posted Jan 29, 2026
Not having a good feel.
My Cricut Joy I just received is not supported by my computer so I am hesitant about getting a different machine!
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Response from Staples :
Thank you so much for your response. We are so sorry to hear about your experience. Our team would love to make sure that we can get you taken care of. Please contact our Member Care with your details and we will get you up and running.
January 30, 2026
no
Reviewed at:
Cricut
Posted Jan 27, 2026
Bricked after 2 years
The hardware is ok, software is absolutely awful. iOS app could connect to bluetooth but not find the device or load any of my information; Windows app would randomly forget my user info. Tried using it today; wouldn't connect to Bluetooth and support says I'm SOL. I thought the terrible app and constant upselling attempts were the worst parts but this thing completely ...
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Oregonian Loving the Xtra
Verified Buyer
Reviewed at:
Cricut
Posted Jan 26, 2026
It does it all!
This is a compact Cricut Maker 3! I can keep it handy because it is smaller. I love it!! Many of the Cricut products are already copy paper size and work well with the Extra. Extra-special!!
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Slfinnie
Verified Buyer
Reviewed at:
Cricut
Posted Jan 22, 2026
Joy Extra
I like it, however l find it difficult to load the mat straight.
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Jared
Verified Buyer
Reviewed at:
Cricut
Posted Jan 20, 2026
Required software does not work
Was very excited to finally get and use a Cricut for my crafting, and everything was great until I ran the Cricut Design Space app, which is required to use the Cricut, and it only throws generic errors and refuses to run. I've tried to resolve this for several weeks, trying everything I can find on the support site or elsewhere online and none have worked. Despite tons...
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Nofei
Verified Buyer
Reviewed at:
Cricut
Posted Jan 20, 2026
Great Tool
I purchased the original joy and the Cricut Maker, but wanted something that could do more than the Joy but not as big as the maker that could sit on my work desk and the Xtra is just perfect. It can cut and print . Works fantastic and Cricut support has improved greatly .
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Totally Browtiful
Verified Buyer
Reviewed at:
Cricut
Posted Jan 16, 2026
Not user friendly
Junk .. save your money, pay somebody to make your business merch ..vinyl window lettering and logos, and business cards because of subscription doesn't get you anything if you want to use your own designs.
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Response from Staples :
Thank you for sharing your detailed feedback. We appreciate you taking the time to outline your experience, as we are always looking for ways to improve our members' experience.
The optional Cricut Access subscription includes over 1,500,000 Images, 1,000 fonts, and 100,000 pre-made projects. If you choose not to subscribe, Images, Fonts, and Projects can be uploaded to Design Space if you prefer. If our Member Care team can offer any support, please don't hesitate to reach out. Thank you!
January 16, 2026
GloriaR
Verified Buyer
Reviewed at:
Cricut
Posted Jan 14, 2026
Love my little Cricut!
I debated getting the Joy Xtra as I already have a Maker but after a bit of research decided to get it as a Christmas gift for myself. I love it! It's easy to use and I don't need to clear a big area to make a few quick cards or projects.
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Yusuf
Verified Buyer
Reviewed at:
Cricut
Posted Jan 10, 2026
Not a good experience
The device technically functions, but reliability and ease of use were major issues in my experience. Performance is highly dependent on using a higher-end printer, and setup required frequent calibration to achieve usable results.
The hardware has no physical controls and relies entirely on Bluetooth and the companion app. The app requests broad permissions and freque...
The hardware has no physical controls and relies entirely on Bluetooth and the companion app. The app requests broad permissions and freque...
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Response from Staples :
Hello!
We're sorry to hear that your Cricut machine and Design Space software haven’t met your expectations, and thank you for taking the time to share your experience. Your insights are incredibly important to us, and we’re continuously working to improve both our hardware and software to create the best experience for our members that we can.
We’d love the opportunity to connect directly and offer support to help improve your experience.
Please don’t hesitate to reach out to our Member Care team so we can address your concerns and explore solutions together. Thank you! cricut.com/contact
January 13, 2026
Theresa
Verified Buyer
Reviewed at:
Cricut
Posted Jan 9, 2026
Nice and versatile but needs different mats
I really like this for projects on the go but am a bit disappointed at not being able to use smaller mats.
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MIRIAN D
Verified Buyer
Reviewed at:
Cricut
Posted Jan 6, 2026
wow!
amazing, what you can do i am truly surprised,stamps,writing fonts a lots more. i am still looking for things to make.GOOD JOB!
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Kiki
Verified Buyer
Reviewed at:
Cricut
Posted Jan 4, 2026
Awesome and simply the best
Cricut is great it works amazing and the app is very helpful with the setup 100% recommend
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SuzeR
Verified Buyer
Reviewed at:
Cricut
Posted Jan 3, 2026
cricut joy xtra
This is my first cricuit so I chose the xtra because it cuts and writes. Originally setup using an ipad, viewed the tutorials but a bit tricky following my youtube videos. Installed on laptop and found it so much easier to navigate and follow along. I’m sure that once I get acclimated to using it more I can transition over to using it on my ipad. It is a nice machine f...
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craftycindyr
Verified Buyer
Reviewed at:
Cricut
Posted Jan 2, 2026
Love the size
I got myself this product for my christmas gift. Wanted a smaller foot print for small jobs. It was super easy to set up- pretty much plug and play. Only used it once so far and it cuts good. will do what I want it to. I think they could have thrown in a mat for it though. I have every cricut up through the original Maker and love everything about them EXCEPT the softwa...
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Ginni
Verified Buyer
Reviewed at:
Cricut
Posted Jan 2, 2026
Joy xtra
I'm very happy with it. The only problem I'm having is not able to get the mat in correctly.It ends up hitting the machine in the corner and making loud cracking noise. Is there an easier way to load the mats?
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Anita
Verified Buyer
Reviewed at:
Cricut
Posted Dec 29, 2025
Stickers!!!
I bought it to make print then cut stickers and it is great for that. I haven’t tried anything else, but that’s what I bought it for. I am excited to create other things with it though.
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Gigi
Reviewed at:
Cricut
Posted Dec 29, 2025
Easy to use
I’m happy with my new Cricut Joy xtra, it’s easy to use for my DIY projects.
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3b
Reviewed at:
Cricut
Posted Dec 25, 2025
xtra does not have a fine blade.
design studio says i need a fine point blade, they do not sell a fine cut blade for joy xtra.
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Michele
Reviewed at:
Cricut
Posted Dec 23, 2025
Guides lack troubleshooting ideas
I am finding it difficult to print and then cut my own art designs. Not very happy right now but will continue working on it and hoping to find a breakthrough. Also, I do not have all the features described in the instructional videos even though I have updated several times, signed out and back in and followed all the other advice. Since key features are missing, I...
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