Customer Reviews for Sony Wireless Active Noise Canceling Earbuds, Bluetooth, Black (WF1000XM5/B)
1315 reviews
Most helpful positive review
Posted Jul 26, 2023
I don't give out 5 Stars But ..
Theses are as close to 5 Stars as I've experienced so I'm giving them 5 Stars ⭐⭐⭐⭐⭐ ..
Yes $300 is a bit pricey for earbuds for the average consumer, so I'll leave that up to each individual and Sony .. There are cheaper and more expensive options .. but for the comfort, sound , ect I think this is the best Sony has ever done ..
Great Job .. I'm a satisfied customer...
Yes $300 is a bit pricey for earbuds for the average consumer, so I'll leave that up to each individual and Sony .. There are cheaper and more expensive options .. but for the comfort, sound , ect I think this is the best Sony has ever done ..
Great Job .. I'm a satisfied customer...
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VS
Most helpful critical review
Posted Nov 9, 2023
Very poor battery life
Only getting approx 3 hrs before being informed that the battery is low, this is with noise cancelling off !! Not as the 7hrs of noise cancelling as advertised!
Iqbalmohd
Reviewed at:
Sony
Posted Oct 8, 2025
10/10
Perfect , terbaik , powerful , worth it . Everything good .
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Timothy Crayon
Reviewed at:
Sony
Posted Oct 7, 2025
Excellent sound
Excellent sound and connectivity no matter via Bluetooth or LDAR
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Vibhu77
Reviewed at:
Sony
Posted Oct 6, 2025
Not what I expected
Bought it on 13th Sep .. both buds keep popping out of ears.. can I get a refund ?
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Nienie
Reviewed at:
Sony
Posted Oct 5, 2025
Weak connection
I bought this a month ago. Connection is very unstable. Very much often, there are sudden loss of signal and quality when I listen to music on the go.
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Agne
Reviewed at:
Sony
Posted Oct 2, 2025
🤩
Wow, some sound from small earbuds. Seriously impressive
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wyt2828
Reviewed at:
Sony
Posted Sep 30, 2025
Great sound, but comfort needs improvement
The earbuds don’t fit me well. Small tips reduce noise cancelling, but large tips are uncomfortable for long use. They also disconnect easily, even with the phone in my pocket.
Overall, still very good and better than my Galaxy Buds 3 Pro, except for comfort.
Overall, still very good and better than my Galaxy Buds 3 Pro, except for comfort.
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Bart_073
Reviewed at:
Sony
Posted Sep 29, 2025
Great pair of in-ear sounds but not to comfortable
the memory foam tips are ok but prolonged use of more than 30 mins becomes uncomfortable especially on the holes of the ears.
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steven legget
Reviewed at:
Sony
Posted Sep 29, 2025
ear tips
sounds great but the ear tips don’t fit well, which effects the noise cancelling
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vinny000
Reviewed at:
Sony
Posted Sep 27, 2025
Good earbuds as long as it lasts
I bought these earbuds in Jan of 2024. In Sep of 2025, the left earbuds stopped working in that there were no producing any audio. I reached out to customer support, but it looks like these units only have an one year warranty. Truly unfortunate as I really liked these earphones, but given the limited warranty and lack of durability, I will have to consider buying my ne...
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A disappointed user
Reviewed at:
Sony
Posted Sep 27, 2025
Noise cancelling a disappointment.
Sound quality is good in the right environment. However the noise cancellation is poor. Out walking or going through a supermarket I can hear everything-people talking, the whir of refrigerators, road noise of cars. Changed the size of the pods and checked the settings, but no improvement. Sounds the same with NC off or on. Disappointed with them in general considering ...
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ChrisDay
Reviewed at:
Sony
Posted Sep 26, 2025
Fantastic earbuds
Superb sound and build design, really happy with them
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Rybadz
Reviewed at:
Sony
Posted Sep 24, 2025
Lives up to the hype
Great sound quality, good anc but find the right fit for your ear buds wise
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RD Rahmat
Reviewed at:
Sony
Posted Sep 21, 2025
It’s okay, but I kinda regret buying it
As a former AirPods Pro user, I find both of them pretty similar in terms of sound quality. But the most annoying thing for me about the SONY is that it’s a bit tricky to put on, and sometimes I even put it in the wrong way. Even when it’s in, it tends to slip out of my ear. For me, the pinch control on the AirPods Pro to skip tracks or pause is way easier compared to S...
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HGHG
Reviewed at:
Sony
Posted Sep 21, 2025
They're ok
Sounds amazing, but the touch controls are hit and miss. Sometimes they completely don't work, other times they are fine.
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Niccodemure
Reviewed at:
Sony
Posted Sep 18, 2025
Truely enjoying the quailty sound and build
May be easiest to say everything is great with one minor issue (so far)
Right ear bud does not always connect. This requires it to be placed back in the case and removed to connect.
A bit of a nit pick as the sound, build & comfort are top notch.
Right ear bud does not always connect. This requires it to be placed back in the case and removed to connect.
A bit of a nit pick as the sound, build & comfort are top notch.
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WAYNEWAYNE
Reviewed at:
Sony
Posted Sep 17, 2025
Great features
Bought the earbuds exactly 3weeks. Solid performance, sound is clear. Mids is pure, vocals is clear. Ambient aware is very good. ANC is shockingly good
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Walaoeh
Reviewed at:
Sony
Posted Sep 15, 2025
Interference
Keep experiencing interference and service centre say there is no issue....
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Dan3025
Reviewed at:
Sony
Posted Sep 15, 2025
Best
Sony never fails to disappoint great product
Good features good battery life
Good features good battery life
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AGANG
Reviewed at:
Sony
Posted Sep 14, 2025
One of the Best
Advance technology-Able to detect activity like places and actions. Able to auto mute and stop. Able tell time and read. Able to auto connect. Touch sensor is accurate. Voice assist is good. Able to detect gestures. BT distance is standard. Don’t have Auracast.
Sound Quality-One of the best among those I tried. Able to tune. Able to get to the lowest volume. Fantastic!
...
Sound Quality-One of the best among those I tried. Able to tune. Able to get to the lowest volume. Fantastic!
...
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P3inVT
Reviewed at:
Sony
Posted Sep 10, 2025
Not so great but do sound good when they work
They disconnect from Bluetooth way too often. (Have an iPhone 15 with latest iOS) Headphones freeze weekly and have to be put in the case to reset. They have a poor design for the magnets to go back in the case and have to be seated just right. The older version was definitely better and I’m sorry I gave them to my son.
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