Customer Reviews for Staples 24-Sheet Cross-Cut Multi-Media Shredder (ST62156)
Item # : 24581781
Model # : ST62156
Keep business documents secure with the Staples 24-Sheet Cross-Cut Shredder.
- The cross-cut shredder function takes your data down to 4.33mm x 44mm pieces
- Provides shredding for: paper, credit cards, standard staples, small paper clips and CDs/DVDs
Price is $213.99
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Over 30
60 reviews
Most helpful positive review
Posted Sep 28, 2025
It shredded more than we expected
We would buy it again
VS
Most helpful critical review
Posted Sep 30, 2025
Horrible Design
Do not purchase this shredder. The bin underneath is a horrible design with a high side and a very low side that will not hold a shredder bag. Not to mention for this being heavy duty 24 sheet the bin is not large enough and has to be constantly dumped leaving a mess (due to no bag). Spend the money on a better shredder no wonder it was on sale.
ERICA J.
Reviewed at:
Staples Business
Posted Sep 30, 2025
Horrible Design
Do not purchase this shredder. The bin underneath is a horrible design with a high side and a very low side that will not hold a shredder bag. Not to mention for this being heavy duty 24 sheet the bin is not large enough and has to be constantly dumped leaving a mess (due to no bag). Spend the money on a better shredder no wonder it was on sale.
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DOUGLAS E.
Posted Sep 28, 2025
It shredded more than we expected
We would buy it again
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STEPHEN W.
Posted Sep 25, 2025
Went through 3 returns with this unit.
Each of the three units I tried before sending them back all had the identical problem/issue. After using for a short time the "Empty Bin" light comes on and unit shuts down. When opening the bin to empty turns out that sensor is WAY!!!!!!!!!! out of calibration. I opened the bid to discover it was only less than a 1/4 fill. Probably closer to an 1/8th.
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M R.
Posted Sep 16, 2025
Weak and fussy
This shredder frequently balks in the middle of shredding - even just one page! Light-weight in terms of performance. Have to shut it off after each use or it starts complaining. Slidy-top is a nuisance.
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STEPHANIE B.
Reviewed at:
Staples Business
Posted Sep 3, 2025
Not Pleased
It fills up too fast and gets jammed very easily. Hole to shred closes all the time.
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JOHNNIE G.
Posted Aug 31, 2025
unnecessary safety
nice and quiet and clear numbers shown
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Dissatified Customer
Posted Jun 11, 2025
Junk
This shredder is a piece of junk. Please trust me on this. First off it does not cross cut. It cuts in long strips which clogged up my vacuum when I went to clean up scraps. Bag install is a joke and both times I tried the bag ripped with removing it.
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MIRIAM G.
Reviewed at:
Staples Business
Posted May 14, 2025
DOES NOT WORK RETURNING SOON
WHEN UNIT IS PLUGGED IN THIS UNIT IS INOPERABLE. THE POWER BUTTON DOES NOT WORK NOR LIGHT UP.
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BUSINESS PROFESSIONAL
Reviewed at:
Quill
Posted Mar 31, 2025
Nice Shredder
I've only had this shredder in use for about 2 weeks; however it is a nice a nice shredder that fits snuggly out of the way. It's relatively quiet and works well. However the buttons are a little flimsy & get stuck periodically.
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TONI J.
Reviewed at:
Staples Business
Posted Mar 27, 2025
Works well
Works well and is quiet.
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Big Jack
Posted Mar 11, 2025
Take care to fully read the instructions and take
Totally worth the money. This unit took care of what I was going to have to pay deeply out of pocket for to get a service to shred old important documents. A Hugh plus was that Eric the manager asst manger gave me a wonderful 30% discount which sealed the deal for me. If you purchase it also get a pack of shredder lubricant sheets. You will need them.
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JENNIFER T.
Reviewed at:
Staples Business
Posted Mar 7, 2025
Good asset!
It is so quiet and I love the cover over the teeth.
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Norma
Reviewed at:
Quill
Posted Feb 20, 2025
Horrible
apparently this shredder needs bags and we did not receive the accessories with the purchase. we proceeded to try and use the machine without the bags and the machine indicates that the bin is full when it is only half-way full. this makes it difficult and frustrating to use. i will be looking into returning the unit as soon as possible.
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SARI M.
Reviewed at:
Staples Business
Posted Feb 19, 2025
Quiet but small capacity
Shredder is amazingly quiet but if you do larger amount of shredding at the time this is not for you. The waste basket is very small does not come all the way to top.
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WILLIAM N.
Posted Jan 5, 2025
Not cut and dry
The enclosed plastic bag is too small to use in the machine. The cutting output is too large and fills the basket much quicker because there is more air pockets generated. The unit is too small. The sides of the basket are not the same height causing and assisting shredded paper to fill between the back of the basket and the back of the unit. This contributes to the bas...
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Kelli C.
Posted Nov 14, 2024
Broke after two months
I barely used this item and it no longer works after just two months of use.
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J.M.
Posted Sep 19, 2024
Happy customer.
Great shredder. Work as advertised.
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Rr
Posted Aug 4, 2024
shredder
I brought this shredder to replace a staples professional model which I had and it was a micro cut . its kinda early to give a full review but so far this is what i dislike about it. 1. cross cut compared to micro cut.(my mistake) 2. the way the bag fits which collects the mess compared to the one I had. 3.I don't think it will take 24 sheets as advertised because i p...
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J.S.
Posted Jul 30, 2024
Bought the shredder and used it literally once and it got stuck in overload when i didn't even exceed the paper limit ..
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S.V.
Posted Jul 24, 2024
Shredder
There's a design flaw for the trash bag installation. When I talked to customer relations they said that it could have been designed better and she recommended I use tape to secure the bag each time you replace one.
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