Customer Reviews for Tide Power PODS Downy HE Laundry Detergent Capsules, April Fresh Scent, 88 oz., 63 Capsules/Pack (11807)

Our goal is for you to have an exceptional laundry day, so we're truly sorry to hear about this. Usually when this happens, the pod didn't get enough contact with water. If you aren't doing so already, place the pod in the washer before your fabrics. Be sure your load isn't too large, and that there aren't too many absorbent items in there too. We'd like to connect about this and help you remove those stains. Please call us at (800) 879-8433.

We understand that preferences vary, so it may help to know that we do still make the regular size PODS™! Just be sure to avoid purchasing the POWER PODS™, as these are 2X bigger than regular PODS™. If you have any questions, then please give us a call at (800) 879-8433.

We're sorry to hear that you're unhappy with the size of your Tide Power PODS™! We do a lot of research and testing when we design our products to make sure we're able to meet the needs and preferences of our consumers, so we're grateful for your input as it will help improve our future efforts. If you prefer the smaller size, we recommend sticking with our original Tide PODS™ for now, and in the meantime, your satisfaction is important to us, and we'd love to help you find the best product for you and assist further with this. Please give our team a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!

Thank you so much for sharing your experience. Since our pods are water soluble, this can happen if not enough water comes into contact with the pod. We recommend putting the pod in first followed by your fabrics. Make sure the load isn't too large, and make sure there aren't too many absorbent items. This may help, but we'd like to assist you further with this, and tell you how to remove the blue patches. Please call us at (800) 879-8433.

Sorry to hear this, but we have some tips that may prevent this. You want to make sure to place the PODS™ in the washer drum before adding the clothes. This can also happen when it's unable to move freely because of a larger item like a blanket or an overloaded machine. If these tips don't help or you need residue removal assistance reach out to us at (800) 879-8433 and we'll be happy to help you!

Thank you for sharing your thoughts with us, Katie. Our team is always researching, and taking in consumer feedback to help us improve our products in ways that we believe everyone will love as much as we do. We truly appreciate you sharing your dislike for the size increase, and scent. We'll be sure to share this with our team, and if you would like to share more, please feel free to give us a call at (800) 879-8433. -The Tide Team

We're so sorry to hear you're not a fan of our Power PODS™, and would like to help. We still offer our PODS™ in the size you've come to know and love, however we also make our Power PODS™ to provide an ultimate clean for large loads. So that we can help you further, please give us a call at (800) 879-8433.