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Customer Reviews for CeraVe Hydrating Face Wash & Cleanser for All Skin Types, 12 oz. (S2937517)

CeraVe Hydrating Face Wash & Cleanser for All Skin Types, 12 oz. (S2937517)~#|#~BCFA1002-4D86-4E9E-BFD74BF1F3CD1DFE_sc7
CeraVe Hydrating Face Wash & Cleanser for All Skin Types, 12 oz. (S2937517)~#|#~816B8E0A-67B0-474D-99D9937EB427E06B_sc7
CeraVe Hydrating Face Wash & Cleanser for All Skin Types, 12 oz. (S2937517) is In-store only
Item # : 24589994
Model # : S2937509
CeraVe Hydrating Facial Cleanser was designed to cleanse and refresh the skin without over-stripping it or leaving it feeling tight and dry.
  • Non-comedogenic – Won’t clog pores
  • Free of Added Fragrance – To avoid fragrance irritation
Price is $18.29
4.59
10158 reviews
5 star
73%
4 star
18%
3 star
6%
2 star
2%
1 star
2%
Most helpful positive review
Posted Jan 28, 2026
I liked it a lot
A fantastic facial cleanser, I use it almost daily. It moisturizes my face incredibly well, has amazing power, and deserves 5 stars. It's easy to apply, and its ingredients are wonderful. Its packaging is appropriate for its size.
VS
Most helpful critical review
Posted Nov 29, 2025
Bad Smell and Strong to my skin
The smell was too off.. like dettol and somewhat strong for my skin.
Most recent reviews
yeslia4_353
Reviewed at:
influenster.com
Posted Jan 28, 2026
I liked it a lot
A fantastic facial cleanser, I use it almost daily. It moisturizes my face incredibly well, has amazing power, and deserves 5 stars. It's easy to apply, and its ingredients are wonderful. Its packaging is appropriate for its size.
yeslia4_353 Customer Photo 1
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z0b4x_5499
Reviewed at:
influenster.com
Posted Jan 26, 2026
Doesn’t lather but is hydrating.
I find it doesn’t lather at all and if I have any type of makeup on it won’t remove it. It basically feels like putting lotion on your face. I would say it would be good for just a morning face wash since nothing heavy would be on your face. But it does keep my face hydrated so that’s definitely a plus.
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leezam6_9629
Reviewed at:
influenster.com
Posted Jan 25, 2026
Clean
This product is great for acne prone skin, it doesn't create bubbles when you rub it in but it does lather great. Leaves skin feeling deep cleaned and moisturized.
leezam6_9629 Customer Photo 1
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kailyni1_3220
Reviewed at:
influenster.com
Posted Jan 23, 2026
Very good foaming texture face wash.
Very nice, clean product to help prevent breakouts. No odd residue left on your face, but rather a nice foaming texture and a nice absorption into your skin.
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socialcontentbyraqu_5752
Reviewed at:
influenster.com
Posted Jan 22, 2026
gentle for everyday use
The first CeraVe cleanser I’ve tried and officially converted from another similar brand. This cleanser is gentle enough for everyday use for my combo skin. I’ve used this for both day and night and it leaves me feeling clean and not too dry. I like that it has hyaluronic acid to help with moisture balance. It’s lathers on nicely but I prefer cleansers that foam up more...
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socialcontentbyraqu_5752 Customer Photo 1
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yeral8_8505
Reviewed at:
influenster.com
Posted Jan 20, 2026
Hydrating and fresh
This cleanser is amazing and affordable. It has become one of my staples because it is very gentle on the skin and doesn't strip away too much or leave your skin feeling dry. That's mainly why I love it. Since I already have dry skin, it's so gentle and hydrating, even after washing my face. It leaves your skin feeling hydrated and fresh. I highly recommend it for dry s...
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aennik_5780
Reviewed at:
influenster.com
Posted Jan 19, 2026
Gentle, non-stripping cleanser that keeps my dry s
I’ve been using the CeraVe Hydrating Facial Cleanser for a while now and it’s honestly one of the most comfortable cleansers I’ve tried for sensitive skin. It cleans my face gently without stripping or making my skin feel tight, and it really helps when my skin is feeling dry. I also love that it doesn’t leave a weird film or residue behind, my face feels clean but stil...
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aennik_5780 Customer Photo 1
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ishal
Reviewed at:
cerave.com
Posted Jan 17, 2026
so helpful
CeraVe Hydrating Facial Cleanser is gentle and works really well on my skin. It cleans without making my face feel dry or tight. My skin feels soft and refreshed after every wash. I like that it’s simple, fragrance-free, and suitable for all skin types. A really reliable cleanser for everyday use!
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gissellez4_871
Reviewed at:
influenster.com
Posted Jan 15, 2026
Increíblemente suave
This facial cleanser is incredibly soft and easy to use, it has a smell that I love, it doesn't irritate at all. I've been using it for about a year now because I love them
gissellez4_871 Customer Photo 1
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acaselli1210_4456
Reviewed at:
influenster.com
Posted Jan 10, 2026
Need
I had been having issue with severely dry skin, not realizing that it was my face wash that was stripping my skin barrier. I switched to this product and it was almost immediate the difference I felt and seen. My skin started healing and looking good again. There is no scent. Highly recommend.
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tiffianyh1_9686
Reviewed at:
influenster.com
Posted Jan 8, 2026
Works well, doesn't smell bad like some others the
This is a facial cleanser is amazingly smooth and easy to use. It smells pretty decent i wouldn't say it has a floral scent or any scent but it isn't like grandma smell. It isn't irritating whatsoever, I have even gotten in my eyes while the toddler grabs at me in the morning and it wasn't bad. I have been using this for over 4 years now :-)
tiffianyh1_9686 Customer Photo 1
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elagb187_1450
Reviewed at:
influenster.com
Posted Jan 5, 2026
Gentle on skin
Very good cleanser.!Gently cleans my face without ripping and destroying good bacteria. Skin feels hydrated and clean .perfect for dry and sensitive skin.
elagb187_1450 Customer Photo 1
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Arch
Reviewed at:
cerave.ca
Posted Dec 19, 2025
Hydration perfect
Very nice product, skin feels hydrated after using
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pd@29
Reviewed at:
cerave.com
Posted Nov 29, 2025
Bad Smell and Strong to my skin
The smell was too off.. like dettol and somewhat strong for my skin.
pd@29 Customer Photo 1
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Response from Staples :
We appreciate you reaching out to the USA! For assistance with products and services in your region, please contact the consumer care team in your country of residence. They will be best equipped to provide you with the most accurate and relevant information. You can typically find their contact details on the official L'Oréal website for your specific country. We hope this helps!
CeraVe, December 5, 2025
keeciaf_147
Reviewed at:
influenster.com
Posted Nov 23, 2025
Wonderful
I received this amazing product from my honest review the texture of this facial cleanser is amazing and it rinsing is so smooth I would definitely recommendation to all of my family and friends it works well and very effectiveness.So please go and get this amazing product
keeciaf_147 Customer Photo 1
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jessicar6323_534
Reviewed at:
influenster.com
Posted Nov 16, 2025
Good product
This is gentle and does well to moisturize while clean. It doesn’t soap up but still very effective.
Normal packaging no residual residue.i would recommend .
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yadvid_3379
Reviewed at:
influenster.com
Posted Nov 10, 2025
Gentle & Nourishing Everyday Cleanser!
I’ve been using the CeraVe Hydrating Cleanser for a while now, and it’s become a staple in my skincare routine. It’s super gentle, doesn’t strip my skin, and leaves my face feeling clean yet hydrated. I love that it’s fragrance-free and packed with ceramides and hyaluronic acid, which help maintain my skin barrier and moisture balance.
It’s perfect for normal to dry ski...
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saphrinf1_6079
Reviewed at:
influenster.com
Posted Nov 8, 2025
Affordable and Effective
I absolutely love this gentle cleanser. It effectively cleanses my skin without leaving it feeling dry or tight afterward, which is a common issue with many products. Plus, it's very affordable compared to other brands with similar quality. I would definitely recommend this to anyone looking for a reliable, budget-friendly skincare option.
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alishaa156_9823
Reviewed at:
influenster.com
Posted Nov 4, 2025
Effective
I absolutely love this cleanser! It’s super gentle yet effective, it removes all dirt and oil without stripping my skin or leaving it tight. The creamy texture feels really soothing, and I can tell it’s actually adding hydration instead of drying me out. My skin always feels soft, clean, and calm afterward. I also love that it has ceramides and hyaluronic acid, my skin ...
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bob27
Reviewed at:
cerave.com
Posted Nov 1, 2025
Burnt my skin!
Absolutely horrible. Stung my skin so bad, left it swollen red and raw. I love the CeraVe moisturiser but this cleanser really affected my skin.
bob27 Customer Photo 1
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Response from Staples :
Hello bob27! We are very sorry to hear about your experience with our Hydrating Facial Cleanser. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #43468512. We look forward to speaking with you!
CeraVe, November 3, 2025