Customer Reviews for Staples Remanufactured Cyan/Magenta/Yellow High Yield Ink Replacement for HP 910XL, 3/Pack (ST3YL62-63-64AN3PK-VB)
35 reviews
Most helpful positive review
Posted Apr 28, 2025
Great service. The store brand printer ink was out of stock and the store at 07860 was most helpful. It arrived via mail within 2 days> Have not yet installed it.
VS
Most helpful critical review
Posted Feb 8, 2024
Recycled ink cartridge
Cartridges lack the HP chip and will not work in my printer. Staples didn't state this in their specs. Waste of time and money for me.
JACKIE H.
Posted Jul 26, 2025
Staples remanufactured DO NOT WORK
I have spent HOURS trying to modify my PRINTER so that it will accept these cartridges. Prior to May 2025 they would work. I now have over $60 of cartridges that DO NOT WORK - not recognized HP chip. HP has firmware that updates to includes dynamic security that checks these cartridges...firmware roll-backs have not worked for me...but I should not need to!
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Response from Staples :
Dear Jackie H.,
Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 910XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case, we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
Amanda L., July 28, 2025