Customer Reviews for Brother Genuine DR830 Black Drum Unit
Item # : 24592454
Model # : DR830
Print Confidently and maximize the performance of Brother Monochrome (Black & White) Laser Printers with a Brother Genuine DR830 Drum Unit.
- WORKS WITH BROTHER GENUINE TONER. Part of an effective printing system, this long-lasting Drum Unit works in tandem with Brother Genuine TN830 Standard and TN830XL High Yield Black Toner Cartridges.
- PRECISE PERFORMANCE. Expertly engineered for reliable, consistent toner distribution and even flow on every page.
- LONG-LASTING DURABILITY. With yields of up to 15,000 pages,(1) the DR830 produces crisp, professional-looking black & white laser prints.
Price is $162.99
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378 reviews
Most helpful positive review
Posted Mar 13, 2026
Achat d'une nouvelle imprimante à toner
J'ai acheté une imprimante avec toner, pour la première fois. J'ai hâte de l'essayer. Dommage que aucun technicien puisse venir l'installer à ma maison, moyennant un coût, évidemment.
VS
Most helpful critical review
Posted Feb 27, 2026
WORST SUPPORT EVER
Worst support ever. DO NOT BUY THIS PRODUCT. If you do, and you try to get any support -- find a manual, anything you will be told that NO SUCH MODEL EXISTS. I'M READING THE MODEL NUMBER RIGHT OFF THE MACHINE. ALL I WANT TO DO IS FIX A PAPER JAM. I will NEVER buy another Brother product, so help me GOD!
Elocin
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 13, 2026
Achat d'une nouvelle imprimante à toner
J'ai acheté une imprimante avec toner, pour la première fois. J'ai hâte de l'essayer. Dommage que aucun technicien puisse venir l'installer à ma maison, moyennant un coût, évidemment.
This review is for Brother Genuine DR830 Black Drum Unit
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Bill R
Verified Buyer
Posted Mar 12, 2026
Good Quality
Always better to go with the manufacturer product especially when the price is fair.
This review is for Brother TN830 Standard Yield Black Toner Cartridge, print up to 1,200 pages
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Verified Buyer
Reviewed at:
Staples Business
Posted Mar 11, 2026
Brother laser printer
Good product
This review is for Brother Genuine DR830 Black Drum Unit
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John L.
Verified Buyer
Posted Mar 7, 2026
Steady performance
This is the Land Rover of printers, well worth the price for its easy and reliable use.
No frills, mine is a B&W edition, cartridge supplied ink will keep you from taking out an equity loan to keep up with otherwise exorbitant inkjet costs.
No frills, mine is a B&W edition, cartridge supplied ink will keep you from taking out an equity loan to keep up with otherwise exorbitant inkjet costs.
This review is for Brother TN830XL Black High Yield Toner Cartridge 2/Pack (TN830XL2PK), print up to 3,000 pages
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Verified Buyer
Reviewed at:
Staples Business
Posted Mar 4, 2026
Not what expected
i like the ink and twin pack, it just seems to run out quickly
This review is for Brother Genuine DR830 Black Drum Unit
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Earthling
Reviewed at:
brother-usa.com
Posted Mar 3, 2026
Scammy ink, decent printer
This printer prints well, HOWEVER...my "1200 page" genuine Brother toner cartridge only printed 452 single-sided pages (per the report from the printer itself). I understand that there will be some variance in number of pages promised based on density text/image printed, but that's almost 1/3 of what was advertised, and I'm not printing images.
My other gripe is that ...
My other gripe is that ...
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This review is for Brother Genuine DR830 Black Drum Unit
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NicholeT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Mar 1, 2026
Best printer ever!
I love this printer. The toner is so easy to replace, just one simple step! I love that it lasts for so long and never fails me on my last minute print job. It’s the best value at home printer!
This review is for Brother Genuine DR830 Black Drum Unit
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HatingBrother
Reviewed at:
brother-usa.com
Posted Feb 27, 2026
WORST SUPPORT EVER
Worst support ever. DO NOT BUY THIS PRODUCT. If you do, and you try to get any support -- find a manual, anything you will be told that NO SUCH MODEL EXISTS. I'M READING THE MODEL NUMBER RIGHT OFF THE MACHINE. ALL I WANT TO DO IS FIX A PAPER JAM. I will NEVER buy another Brother product, so help me GOD!
This review is for Brother Genuine DR830 Black Drum Unit
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/
February 27, 2026
Saunders
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 27, 2026
As described
Item is as described and seems to work longer than the alternate versions
This review is for Brother Genuine DR830 Black Drum Unit
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Jon
Verified Buyer
Posted Feb 24, 2026
Brother TN830XL Black High Yield Toner Cartridge P
Works just like expected.
Will buy it again.
Will buy it again.
This review is for Brother TN830XL Black High Yield Toner Cartridge, Print Up to 3,000 Pages
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MoneyDance
Reviewed at:
brother-usa.com
Posted Feb 24, 2026
Rip Off
I’m very disappointed with the Brother TN830XL toner cartridge. It claims a yield of up to 3,000 pages, but that has not been my experience at all. I very seldom use my printer — maybe twice a week — and this cartridge only lasted 185 days. Based on the amount of paper I actually printed, it didn’t even come close to a third of the advertised page count.
For a cartridg...
For a cartridg...
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This review is for Brother Genuine DR830 Black Drum Unit
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Response from Staples :
We understand your Brother TN830XL cartridge did not last long. We'd like to help. The High Yield Toner page for genuine Brother cartridges is based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or a large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support
February 25, 2026
Kamiemac
Reviewed at:
brother-usa.com
Posted Feb 20, 2026
Toner does not last as long as it says!
Bought my first TN830 as it states 1200 pages and printed 750 pages! What a joke for that price. The XL and regular toner size that came with the printer didn't even last 2400 pages for both of them. Will look for the after market because I print too many pages during tax season and can't replace my toner after only 3 days of printing. Very disappointed in this
This review is for Brother Genuine DR830 Black Drum Unit
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Response from Staples :
Thanks for taking the time to review your experience with the Brother TN830 Toner. We appreciate your feedback. I’m sorry to hear that you are having toner yield not as expected issues with the Brother TN830 Toner. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/
February 23, 2026
Brenda
Verified Buyer
Reviewed at:
Staples Business
Posted Feb 20, 2026
Easy peasy
Easy to install
This review is for Brother Genuine DR830 Black Drum Unit
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no
Verified Buyer
Posted Feb 19, 2026
brother customer support
customer support was clueless when setting up my brother printer. I had to wait 24 hours for a supervisor. support told me to ask Apple for assistance!!!
This review is for Brother TN830XL Black High Yield Toner Cartridge, Print Up to 3,000 Pages
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Response from Staples :
Hi Kathy, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience.
Staples, February 23, 2026
Bolt417
Verified Buyer
Posted Feb 6, 2026
Works great, easy Installation
Excellent for my Brother Printer
This review is for Brother TN830XL Black High Yield Toner Cartridge 2/Pack (TN830XL2PK), print up to 3,000 pages
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Jonathan Elinsky
Verified Buyer
Posted Feb 6, 2026
Toner replacement couldn't be easier
It was just the right thing. Was easy to find. Was easy to change. Love the recyclable return concept.
This review is for Brother TN830XL Black High Yield Toner Cartridge 2/Pack (TN830XL2PK), print up to 3,000 pages
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Generous Family Mowing
Verified Buyer
Posted Feb 4, 2026
Quick and Easy Purchase of Quality Product
Staples makes it quick and easy to purchase toner for our printer. It arrives quickly if shipped. The product itself is great. We go days or weeks without using the printer, then will print off a bunch. The toner is always of good quality, and even when low produces a uniform print.
This review is for Brother TN830 Standard Yield Black Toner Cartridge, print up to 1,200 pages
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Kayla
Verified Buyer
Posted Jan 27, 2026
All good
Works great as always
This review is for Brother TN830XL Black High Yield Toner Cartridge, Print Up to 3,000 Pages
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jackiep6_9978
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jan 25, 2026
Economical and easy to install
Super easy to install and has extra toner capacity. This cartridge prints tons of pages, so it’s a good value. This is economical, reliable and easy.
This review is for Brother Genuine DR830 Black Drum Unit
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JB
Verified Buyer
Posted Jan 18, 2026
Competitive Pricing and reliable availability
Staples is an excellent place to go for a variety of supplies. The store works with you.
This review is for Brother TN830XL Black High Yield Toner Cartridge, Print Up to 3,000 Pages
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