Customer Reviews for HP Pavilion 16" FHD AI Laptop, Intel Core Ultra 5-125U, 8GB RAM, 512GB SSD, Backlit Keyboard, Windows 11 Home
HP Pavilion 16" FHD AI Laptop, Intel Core Ultra 5-125U, 8GB RAM, 512GB SSD, Backlit Keyboard, Windows 11 Home is In-store only
Item # : 24595124
Model # : 9W2H2UA#ABA
Processor
Intel Core Ultra 5 processor
Graphics card
Intel Graphics
Memory
8GB RAM LPDDR5 SDRAM
Hard Drive
SSD
Display
16-inch 1920 x 1200 resolution
Operating System
Windows 11
Price is $769.99
1-hr pickup
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244 reviews
Most helpful positive review
Posted Feb 24, 2025
High Quality laptop.
Very nice ,high quality easy to set up. Shipping was slow but it came from China, so not a big deal. Will buy HP again
VS
Most helpful critical review
Posted Nov 29, 2024
ENGINNEERING MISTAKE
HORRIBLE ENGINEERING MISTAKE. This lap top CANNOT be used as a lap top because the keyboard is so FLIMSY that it twists causing the left click to lock up and become useless. The lap top has to be on a solid flat surface or you cannot use the left and right click buttons when your hands are on or near the pad.
JON R.
Verified Buyer
Posted May 5, 2025
Staples Laptop Purchase
Aidan did a great job from beginning to end with our purchase.
0up votes 0
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EILEEN C.
Verified Buyer
Posted Apr 27, 2025
the computer is working fine. taking some time to get it set up.
0up votes 0
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Staples Customer
Verified Buyer
Posted Apr 26, 2025
Great. Very fast.
0up votes 0
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CAROL R.
Verified Buyer
Posted Apr 19, 2025
Great product
Easy setting up, great product
0up votes 0
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WILLIAM A.
Verified Buyer
Posted Apr 15, 2025
Great modern computer at a great price
I like getting the latest technology for not a premium price.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 1, 2025
Laptop
Awesome computer and great help from the staff at staples
0up votes 0
0down votes 0
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VINCENT W.
Verified Buyer
Posted Mar 26, 2025
Warranty Period - Short & only 8 months
Surprise to seethe warranty is only 8 months ! Purchased on March and it expired on Nov, not even 1 year
0up votes 0
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DAVID H.
Verified Buyer
Posted Mar 17, 2025
Great Upgrade!
This new Pavillion far outperforms my old laptop. Wish I had bought it a year ago.
1up votes 1
1down votes 1
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Staples Customer
Verified Buyer
Posted Mar 4, 2025
Sleek & practical
Chris at the store in tech dept was great at explaining the differences in systems and asking me questions to get me what I needed for my specific use. He didn’t try to oversell me but also made sure I was ready to go with everything I needed to be set up properly. He’s fantastic!
2up votes 2
1down votes 1
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Staples customer.
Verified Buyer
Posted Feb 28, 2025
Good quality laptop.
This is a very nice laptop. It has a very slim profile (thin case), larger touchpad, and a clear screen with very good contrast, color, and definition (for a laptop). The RAM is "on board" (soldered) so it cannot be altered, and the batteries are built in as are many laptops currently, although there are four screws on the underside, so you hopefully can replace them ...
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2up votes 2
1down votes 1
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Staples Customer
Verified Buyer
Posted Feb 23, 2025
Easy to use, looks nice and neat
I went from a desktop to a laptop. It was the best move, no more tangled cables behind my desk! The size is very good. Yes I would recommend this product.
1up votes 1
1down votes 1
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RICHARD G.
Verified Buyer
Posted Feb 21, 2025
laptop purchase
sale was quick and easy but transfer of files was a 4 day event between two different techs
1up votes 1
1down votes 1
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CHRIS O.
Verified Buyer
Posted Feb 10, 2025
Best laptop I've owned so far
I'm a writer by hobby, and my new HP Pavilion is perfectly designed for the amateur author. I also appreciate the video quality.
1up votes 1
1down votes 1
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Staples Customer
Verified Buyer
Posted Jan 18, 2025
Work computers
The staff at the Lexington-Harrodsburg Road store was awesome in helping me order the needed items and supplies to help with getting my 5 Union officers computers needed to keep up with our bargaining unit employees.
1up votes 1
1down votes 1
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Staples Customer
Verified Buyer
Posted Jan 3, 2025
Love this laptop
Just what I needed. Great price! I like the screen size and keyboard.
1up votes 1
1down votes 1
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EVELYN S.
Verified Buyer
Posted Jan 1, 2025
easy
The conversion from windows 10 to windows 11 was surprisingly easy. The support and transfer from my old laptop to this was done quickly.
1up votes 1
1down votes 1
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KEITH F.
Verified Buyer
Posted Dec 19, 2024
Very Nice Laptop
I've had this laptop for a couple weeks and in my opinion it is a super nice computer especially for the price (399). It boots up in like 10 seconds and it's quite fast. The display is large and the keyboard is full size with a numeric keypad. This is a super buy. I'm thinking about getting another one.
1up votes 1
2down votes 2
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Staples Customer
Verified Buyer
Posted Dec 10, 2024
Works well
Performs basic functions as expected
0up votes 0
2down votes 2
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Staples Customer
Verified Buyer
Posted Oct 21, 2024
I like my new laptop. Setting up my existing gmail on the new laptop is my only complaint.
0up votes 0
0down votes 0
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SUSIE
Verified Buyer
Posted Sep 24, 2024
HP Pavilion 26' AI Laptop
Seems to be a good laptop so far! Not had a lot of time to put it to use yet.
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