Customer Reviews for Brother Computerized Sewing Machine (SM3701)
Item # : 24595742
Model # : SM3701
- Use: Electric Sewing Machine
- Product Features: 37-Stitch Computerized
Price is $120.59
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76 reviews
Most helpful positive review
Posted Aug 31, 2025
great for a beginner/ hobbyist
Everything about this machine is laid out and the instruction book is comprehensive in what each stitch is for and how to use them well. I don't think it would stand up to commercial use but there are bigger machines out there for that. Surprisingly small and fits in a surprisingly small bag.
VS
Most helpful critical review
Posted Jun 23, 2025
No instructions
Where are the instructions? My bobbin keeps jamming and now the foot has fallen off and I can’t find out how to get it back on. Do better, brother!!!
Matthew
Verified Buyer
Reviewed at:
Quill
Posted Aug 31, 2025
great for a beginner/ hobbyist
Everything about this machine is laid out and the instruction book is comprehensive in what each stitch is for and how to use them well. I don't think it would stand up to commercial use but there are bigger machines out there for that. Surprisingly small and fits in a surprisingly small bag.
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Nope
Reviewed at:
brother-usa.com
Posted Jun 23, 2025
No instructions
Where are the instructions? My bobbin keeps jamming and now the foot has fallen off and I can’t find out how to get it back on. Do better, brother!!!
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skalina
Reviewed at:
brother-usa.com
Posted May 9, 2025
Nice Little Machine
It's been awhile aince I had a nice machine and this one fit my needs - simple, great instructions.
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Lori
Reviewed at:
brother-usa.com
Posted Apr 12, 2025
Junk!
It stopped sewing, I was told under warranty by Brother but turns out it’s not. Only one year and I’ve had it 18 months. Junk!
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SM3701
July 30, 2025
Cherie
Reviewed at:
brother-usa.com
Posted Apr 4, 2025
My old machine lasted me 15yrs +
I've owned a brother machine back in 2008. I had it clear up until last year. The fact that that machine lasted me over 15 years before I had to get a new one, is phenomenal. In the process of preparing my machine., the features made sewing more enjoyable. Also, the instructions educational.
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Lily
Reviewed at:
brother-usa.com
Posted Jan 29, 2025
Great for beginners
I am very new to sewing and this was the perfect machine for me! I’m mainly making small accessories and clothing items. I haven’t worked with anything thicker than a few layers of fleece so I can’t say if it is good with denim and other heavy duty fabrics, but it handles everything I’ve worked with very nicely so far.
It’s super beginner friendly with a lot of useful ...
It’s super beginner friendly with a lot of useful ...
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Tim in Tigard Or
Reviewed at:
brother-usa.com
Posted Jan 16, 2025
A REAL REVIEW
I like my SM3701. I have used it for minor sewing such as hemming up jeans and shirts and jacket pockets and pillow cases and a few other little things. I am a 69 years old male and this is my second sewing machine. I had trouble threading the needle and sewing with my old machine but not this one. The only con i have is the foot peddle not reacting to the applied press...
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Marcy
Reviewed at:
brother-usa.com
Posted Dec 4, 2024
Good machine
Although I haven't used my machine much, I like it.
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BROTHER SM3701
Reviewed at:
brother-usa.com
Posted Sep 11, 2024
THIS IS ALL YOU NEED
LOVE this machine. I have only had it for 2 years and I have made countless projects. It's perfect for a home machine. I feel like I have gone around the world twice with this machine....with no problems! I have made wallets, bags, quilts, shirts, decorations, etc.
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Susan Harke
Reviewed at:
brother-usa.com
Posted Aug 12, 2024
Great sewing machine
Easy to use but I have not figured out how to use the needle threader.
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Bernadette
Reviewed at:
brother-usa.com
Posted Aug 9, 2024
To Purchase or Not Purchase
This is a good little machine as it is fairly easy to transport and take with me to sewing club. There is a good variety of stitches that can be used for various projects. A handy dandy little lady.
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Robyn
Reviewed at:
brother-usa.com
Posted Aug 3, 2024
Sm3701 Brother Sewing Machine
We purchased this sewing machine! It skips stitches very easily. We checked and cleaned everything, that doesn’t help. Have to take it to a shop to have it looked at. Per Brother
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Response from Staples :
Thanks for taking the time to review your experience with the Brother SM3701. We appreciate your feedback. We apologize for any inconvenience and we look forward that the shop would be able to help on your issue. If you still have issues after having the Brother SM3701 repaired. We would like to hear more to be able to assist better. Please contact Brother Customer Service at:
https://www.brother-usa.com/support/SM3701
August 6, 2024
J3804
Reviewed at:
brother-usa.com
Posted Nov 5, 2023
JUNK
This machine is a piece of junk. Don't buy this machine!!
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Response from Staples :
We would love to assist you with your Brother SM3701. We apologize for any inconvenience that you have experienced. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
November 7, 2023
Jill
Reviewed at:
brother-usa.com
Posted Nov 3, 2023
Fail
Machine worked great for a couple hours, now the stitches are all messed up. I tried every adjustment and the seams are all falling apart. Super crappy.
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Response from Staples :
When a machine is not stitching correctly, it can be frustrating. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/128038
If you are still experiencing an issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
November 3, 2023
Chantal
Reviewed at:
brother-usa.com
Posted Aug 24, 2023
Awesome little machine!
I had a Riccar machine for over 40 years, ended up not able to get parts, tried a Brother sewing machine, and have not regretted it since! Does the job and then some!
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Valencia
Reviewed at:
brother-usa.com
Posted Aug 24, 2023
Great for Beginners.
Great for beginners! As a “Never touched Sewing machine in my life” beginner. I picked this one up and have loved every bit of it. The included DVD was great to truly learn all the features. I have been trying different patterns and stitches and this has made it a breeze! I love the simplicity of this machine.
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Melissa
Reviewed at:
brother-usa.com
Posted May 20, 2023
Great for beginners
This was the first sewing machine that I’ve ever bought and it has been the easiest to handle to learn to change in between stitches to load and unload I love it’s easiness it’s light and easy to store.
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LeeLeeC
Reviewed at:
brother-usa.com
Posted Feb 7, 2023
Very nice machine
This sewing machine is very easy to use, has lots of bells and whistles (that i still need to learn). It's a great starter machine for anyone interestes in sewing. The auto needle threader isnt the easiest and takes time to figure out. Took me many tries to get it right. But overall, great buy.
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Ramona
Reviewed at:
brother-usa.com
Posted Jan 31, 2023
Happy Customer!
I love my Brother SM3701 sewing machine...I have have not had one problem with it! It has been easy to understand the steps in learning how to use it! An Amish friend gave me a little instruction along with a neighbor friend...that was so nice of them.
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Kathy
Reviewed at:
brother-usa.com
Posted Jan 29, 2023
Very good basic machine for general use
light and easy to handle, found it more difficult to get apparent stitch results even after reading manual and watching video. operation otherwise was quite good.
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