Customer Reviews for Samsung S85D 55" OLED 4K Ultra Smart TV (QN55S85DAEXZA)
Samsung S85D 55" OLED 4K Ultra Smart TV (QN55S85DAEXZA) is Out of stock
Item # : 24603529
Model # : QN55S85DAEXZA
- With its stunning 55" OLED display, it's perfect for creating a cinema-like experience at home.
- This TV boasts a 4K Ultra HD resolution, which is four times the resolution of Full HD. This means incredibly sharp and detailed images.
Price is $1,699.99
326 reviews
Most helpful positive review
Posted Nov 25, 2025
Beautiful picture
I bought a Samsung 65” oled tv. It’s super thin and has great picture quality.
VS
Most helpful critical review
Posted Oct 20, 2025
Impossible TV
Hate this TV. Impossible to manage. Shuts off. Changes channels. Worst a tv I have ever had.
Sasamy
Reviewed at:
Samsung Canada
Posted Nov 26, 2025
Great purchase
I bought this a year ago. Very pleased with purchase. Both display and sound are good quality. Easy to use as well.
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Moni14
Reviewed at:
Samsung Canada
Posted Nov 25, 2025
Beautiful picture
I bought a Samsung 65” oled tv. It’s super thin and has great picture quality.
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cjlane1980
Reviewed at:
Samsung US
Posted Nov 20, 2025
Nice picture and quality, but...
Love the picture and pricing. I have begun to have issues with the tv powering off immediately after turning on. I've also had issues with sound going away and the only way to fix it is to disconnect power to reset the TV. After doing some research these seem to be non-repairable hardware issues.
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Proshop
Reviewed at:
Samsung Canada
Posted Oct 28, 2025
Great quality
I bought my tv 6 months ago and am very pleased with my purchase
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None
Reviewed at:
Samsung US
Posted Oct 20, 2025
Impossible TV
Hate this TV. Impossible to manage. Shuts off. Changes channels. Worst a tv I have ever had.
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Response from Staples :
Hi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
November 11, 2025
Brew Baker
Reviewed at:
Samsung US
Posted Oct 20, 2025
Excellent TV
Best picture in a TV I have ever had. Great, great TV.
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Cookingmom51
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 19, 2025
I love the picture quality of this TV.
I use my Samsung TV to watch sports, TV syndicated broadcast, music streaming services and movies.
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Happywithmysamsung
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 16, 2025
Wonderful upgrade
We use this unit every day for watching local news and streaming movies and events. The picture is flawless. The thickness is ultra thin allowing it to fit our space perfectly. The remote control is compact and easy to use and also works well with our cable receiver. The ability to let the remote charge wit its built in solar panel is a neat touch too. There is really n...
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Pleaseletmewin
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 16, 2025
Awesome tv
It is a great TV all around. I would recommend ten out of ten times
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Boricua00926
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 15, 2025
Wow wow and wow!
Purchased my Samsung OLED after reviewing and viewing the television at my local electronics store. I was impressed by the performance of the television at the store but was even more impressed by it in my home. The range and depth of colors and performance just are amazing! My last television was the Samsung 65” Curve from years ago and I didn’t think anything could w...
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TheBigA
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 15, 2025
Beautiful picture problematic operating system
The operating system is so bulky I can almost not log onto my Xfinity account. Everything is super slow and a real pain in my rear end.
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Response from Staples :
TheBigA,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
November 11, 2025
AvidTVWatcher
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 14, 2025
Happy, not happy
I use my TV to watch movies, sports (both live and recorded), and regular programming. I am not a gamer. While I’m relatively happy with the TV as a whole, I do have annoying issues with the size of the picture enlarging (zooming in) with no interaction on my part, thus requiring me to manually change the picture size back to the correct setting. If not for the picture ...
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FireMedic3017
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 13, 2025
Perfect Picture
I have watched different sporting events, played different games, and streamed quite a number of different apps and shows on my television and it seems the longer I watch the picture and sound get better on the device. I can not be happier with my purchase.
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lovetopatio
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 13, 2025
log in process
sports, news , local news/
however the log in process is a nightmare
however the log in process is a nightmare
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Durocdog
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 13, 2025
Great Picture! Great Value!
I love the clarity, sharpness, depth of blacks and vivid colors. So much better than my previous TV. I can’t say enough about the quality, color and general view of this tv.
I didn’t give it 5 stars due to a couple of things which may not even be the issue with the tv itself.
I have not been able to get the sleep timer to be set to 60 minutes. I can only get 30 minute...
I didn’t give it 5 stars due to a couple of things which may not even be the issue with the tv itself.
I have not been able to get the sleep timer to be set to 60 minutes. I can only get 30 minute...
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AshTan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 13, 2025
Brilliant, except for low light scenes
We use the TV in the family room, so it’s the main TV viewed by everyone at home.
Everything else is fine, but the low light scenes are impossible to watch on this TV. Black color is one a dark hole … everything disappears in it and you can barely see anything.
The daylight scenes (which are shown in the TV stores) are brilliant and that made us buy it. But the blac...
Everything else is fine, but the low light scenes are impossible to watch on this TV. Black color is one a dark hole … everything disappears in it and you can barely see anything.
The daylight scenes (which are shown in the TV stores) are brilliant and that made us buy it. But the blac...
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Response from Staples :
AshTan,
We appreciate your input on the picture quality of Samsung's S85D TV. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
November 11, 2025
Ozkhar
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 4, 2025
Awesome connectivity with laptops
I use this TV set for all my streaming apps. What I find amazing is the connection of my laptop with this Samsung product, which allows me to review a specific product in my industry with great detail. Keep up the great work.
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Afrochax
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 4, 2025
Great features on this device
The television gives my family happiness and gives us a new glimpse of happiness each and every day
We use it for gaming and streaming like on Netflix app
We use it for gaming and streaming like on Netflix app
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SWAYZE
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Sep 28, 2025
It was an amazing TV.
I absolutely loved all 3 of my Samsung TVs. That was until someone broke into my house and stole all of them and more.
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OhkittyO
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Sep 26, 2025
Easy enough for my 80y/o mom to understand and use
All she watches is cable news. Westerns. and a movie now and then. Easy enough fir her to understand
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