Customer Reviews for Elkay EZH2O Liv Pro Recessed Non-Refrigerated Bottle Filling Station, Aspen White (LBWDC00WHC)
Item # : 24603538
Model # : LBWDC00WHC
- In-Wall Design Install a filtered water dispenser in convenient commercial spaces such as waiting areas, conference rooms, lobbies and break rooms
- Easy Installation Fits within the width and depth of two wall studs near water and electric includes drip tray with optional drain connection
Price is $1,675.99
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1 review
Carl247
Reviewed at:
elkay.com
Posted Sep 28, 2023
No drain, no deal.
Nice, good flow, but no drain. So when it sticks ON (in the 3rd week of ownership), that good flow rapidly floods your floors, until you can find a flat-faced bucket or trash can, dash to your breaker panel, find the right breaker, and flip it off.
Without a drain, this thing's an accident waiting to happen. We've sustained two $50K+ flooding instances in the last 5 ye...
Without a drain, this thing's an accident waiting to happen. We've sustained two $50K+ flooding instances in the last 5 ye...
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Response from Staples :
Hi, we're sorry to hear that you have an issue with a drain not being installed causing you to not have a great experience with the Elkay LBWDC00WHC ezH2O Liv Pro In-Wall Commercial Filtered Water Dispenser. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. This model does have the option for a drain or catch basin. Installing the drain is highly recommended to prevent basin overflow. I have included the link to the installation instructions which show on pages 15 and 16 show how to install the drain. Please contact our Customer Care department by phone at 800-476-4106 or email at [email protected] as we would like to discuss the matter in more detail.
https://www.elkayfiles.com/care-cleaning-install-warranty-sheets/1000005449.pdf
Elkay_Expert, October 9, 2023