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Customer Reviews for Brother Electronic Sewing Machine (GX37)

Brother Electronic Sewing Machine (GX37)~#|#~D71B200D-8091-4DF7-88930E57732B2B19_sc7
Brother Electronic Sewing Machine (GX37)~#|#~F14DCAEE-719A-4304-A7127526DD9EBC0A_sc7
Brother Electronic Sewing Machine (GX37) is Out of stock
Item # : 24605549
Model # : GX37
  • 37 built-in stitches and a one-step buttonhole
  • Automatic needle threading system
Price is $143.49
3.82
28 reviews
5 star
54%
4 star
14%
3 star
11%
2 star
4%
1 star
18%
Most helpful positive review
Posted Aug 4, 2025
Easy to use
First sewing machine ever, I love the removable arm to make manipulating fabrics easier, the threading instructions on the device are incredibly helpful, and it comes with plenty of stitches for a newbie (I’ve used three consistently).
I am bummed that it did not come with all the accessories listed on the box, but am actively using the ones that did.
VS
Most helpful critical review
Posted Mar 21, 2024
Awful
I’ve had this for a little over a year and it is the worst thing ever. No matter what tension, length, or width I set this machine too, the stitches skip or get stuck in the machine. I really wanted to learn how to sew a while ago but I gave up with this machine. Just decided to try again today and it made me mad all over again. I wish I could get a different machine.
Most recent reviews
KatToday
Reviewed at:
brother-usa.com
Posted Aug 4, 2025
Easy to use
First sewing machine ever, I love the removable arm to make manipulating fabrics easier, the threading instructions on the device are incredibly helpful, and it comes with plenty of stitches for a newbie (I’ve used three consistently).
I am bummed that it did not come with all the accessories listed on the box, but am actively using the ones that did.
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K Coons
Reviewed at:
brother-usa.com
Posted Sep 30, 2024
Needs help
The stitching does not work properly. Despite repeated contacts with the company, the issue has not been resolved. In the past, I have been pleased with Brother machines but do not plan on repurchasing this machine in the future.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother GX37. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at: https://www.brother-usa.com/support/GX37
, October 2, 2024
Reviewed at:
brother-usa.com
Posted Jun 11, 2024
Disappointed
I didn’t get all the parts with buttonhole and coupon if other things. Very tough to use needle insert.
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Response from Staples :
I’m sorry to hear you are having some issues with needle insert and did not got all the parts with the Brother GX37. I apologize for any inconvenience this issue may have caused you. NOTE: The Brother GX37 comes with Accessory pouch, bobbins (4), needle set, ball point needle, twin needle, screwdriver, extra spool pin, power cord and operation manual. If you did not got this items at purchase or you are still having issues with needle insert. We’d like to help. Please contact Brother Customer Service using the link below: https://www.brother-usa.com/support/GX37
, June 13, 2024
Kam13
Reviewed at:
brother-usa.com
Posted Mar 21, 2024
Awful
I’ve had this for a little over a year and it is the worst thing ever. No matter what tension, length, or width I set this machine too, the stitches skip or get stuck in the machine. I really wanted to learn how to sew a while ago but I gave up with this machine. Just decided to try again today and it made me mad all over again. I wish I could get a different machine.
Kam13 Customer Photo 1
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Response from Staples :
We are sorry to hear that your Brother GX37 is not sewing correctly. We would like to help. Please contact Brother Customer Service at: https://www.brother-usa.com/support
, March 22, 2024
Bad Machine
Reviewed at:
brother-usa.com
Posted Dec 20, 2023
Worst Machine Brother Has Made
I only use Brother machine for everything, even my serger and embroidery machines. I'm a diehard Brother fan. I have had at least 10 over the years. I recently purchased the GX37, it is the absolute worst machine I have ever owned. It has no power to get through even 4 layers of cotton, it also smells like its burning all the time. I have to stop use for at least an hou...
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Response from Staples :
We are so sorry to hear about your Brother GX37. We would like to hear more and assist. Please contact Brother Customer Service at: https://www.brother-usa.com/support
, December 22, 2023
Joybelle
Reviewed at:
brother-usa.com
Posted Oct 19, 2023
Iove my machine but
I love my machine. I just wish I knew where I could get a new instructions book without having to download it I don't have a computer or a printer.
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AnnieB
Reviewed at:
brother-usa.com
Posted Oct 14, 2023
A Really Great Machine Esp. for beginners.
Great little machine. Still trying to figure out the button hole maker but it will come. It is so great that it is available on this machine
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Laura Jane
Reviewed at:
brother-usa.com
Posted Sep 6, 2023
Machine with everything I need and more.
This is a great machine. Easy to operate. Love it!
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Debra B
Reviewed at:
brother-usa.com
Posted Aug 22, 2023
Problem threading machine
I have had my machine for a while but don't use it often. Because it is so hard to thread the top thread. The part you put the thread in that goes up and down doesn't come up far enough.
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Response from Staples :
We apologize for any inconvenience. We would like to help with your Brother GX37. Please see the link below for more information on threading the upper part of your machine: https://help.brother-usa.com/app/answers/detail/a_id/134928 If you are still experiencing the same issue, please contact Brother Customer Service directly at: https://www.brother-usa.com/support
Brother, August 24, 2023
Lisa
Reviewed at:
brother-usa.com
Posted Jun 20, 2022
Not too bad
Had product for 1 year and reverse button is already stuck. Closest authorized repair is 2 hours away. Otherwise, machine is very easy to use.
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Linda
Reviewed at:
brother-usa.com
Posted Apr 23, 2022
Love the gx37
Love the gx37. I began sewing March 2020 to do something during COVID crisis. Self taught and I’ve gotten really good. I make all my clothes. The gx37 does all the stitches and procedures I could ever want.
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KuuhakuKTA
Reviewed at:
brother-usa.com
Posted Sep 17, 2021
The pinnacle of this price tier.
This is hands down the best machine I've owned(out of 4). My last machine was a classic ELNA 8000 Computer. Loved it, until the rotary hook gave out. Then I bought this machine as per several recommendations by friends and colleagues, and I do not regret it. I daresay this model (GX37) is THE best available overall at this price tier. I did extensive research beforehand...
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slowstich
Reviewed at:
brother-usa.com
Posted Aug 29, 2021
Best sewing machine I ever Purchased.
Im not much of a sewing machine adjustment type person, but I appreciate the dials and instruction booklet that helps me make great stitches, and the tension is just as I want it to be.
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Miss D
Reviewed at:
brother-usa.com
Posted Sep 14, 2019
I enjoy my brother sewing machine
I love my GX37... I have sewing many quilts, repaired multi-able clothing items,created various tote bags & composition book covers for my students. I have used many of the 37 different decorative stitches in many of my projects. I have had other sewing machines, but this one by far I really enjoy sewing with. The self threader is a real bonus.
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MAMA4305
Reviewed at:
brother-usa.com
Posted May 29, 2019
Best machine ever
I was so excited to get my first machine. Mimi G inspired me to learn to sew. I haven't gotten all the things I needed yet to sew patterns yet, but I LOVE my sewing machine. I would not trade it for any other. Before I bought it, I asked an experienced seamstress and they told me the best machine to buy is a brother.
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LaZiion Yasharahla
Reviewed at:
brother-usa.com
Posted Mar 27, 2019
It’s kool
Really enjoy this model for my first sewing machine
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dardie3
Reviewed at:
brother-usa.com
Posted Jul 5, 2018
Great Item for the price
Only Con is can't find bobbins to purchase at store
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Oksana
Reviewed at:
brother-usa.com
Posted Jun 3, 2018
Best purchase ever
I like it so much! The first machine was Janome simple and old. Now I decided to choose Brother, and I don't wrong. I like it all, from the appearance of machine to the process of sewing
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