Customer Reviews for Brother Skitch Embroidery Sewing Machine, Single-Needle (PP1)
Price is $529.99
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59 reviews
Most helpful positive review
Posted Mar 28, 2025
Nice addition
I own several Brother machines from sewing to embroidery and embroidery/sewing combos. This was a welcomed addition for the pricing of a single needle and free arm machine. I have been able to do many things with it and looking forward to more. The magnetic hoop is awesome.
VS
Most helpful critical review
Posted Sep 22, 2025
in-operable
In-operable
The needle breaks often, the app doesn't make satin stitches, nor can you bring files into the app or machine.
If we were talking about looks, it would be a killer.
But looks aren't what make patches.
I would say it's worse then my other brother machine, but that's in-operable too, due to needle clamp assembly not being available for purchase/replacement....
The needle breaks often, the app doesn't make satin stitches, nor can you bring files into the app or machine.
If we were talking about looks, it would be a killer.
But looks aren't what make patches.
I would say it's worse then my other brother machine, but that's in-operable too, due to needle clamp assembly not being available for purchase/replacement....
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Eric
Reviewed at:
brother-usa.com
Posted Sep 22, 2025
in-operable
In-operable
The needle breaks often, the app doesn't make satin stitches, nor can you bring files into the app or machine.
If we were talking about looks, it would be a killer.
But looks aren't what make patches.
I would say it's worse then my other brother machine, but that's in-operable too, due to needle clamp assembly not being available for purchase/replacement....
The needle breaks often, the app doesn't make satin stitches, nor can you bring files into the app or machine.
If we were talking about looks, it would be a killer.
But looks aren't what make patches.
I would say it's worse then my other brother machine, but that's in-operable too, due to needle clamp assembly not being available for purchase/replacement....
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PP1. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother PP1. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/PP1
September 24, 2025
Catholickate
Reviewed at:
brother-usa.com
Posted Jul 13, 2025
Easy and fun to use
I've never used an embroidery machine before and found this easy and fun to use. It works well, is quick and easy to set up, and the app is fun. My only complaint is that the app and the machine never stay connected to each other and I have to keep resetting it.
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Richard
Reviewed at:
brother-usa.com
Posted Jun 2, 2025
Initial problems resolved in timely manner.
Had some problems in the beginning but the company took care of it promptly. Machine seems to work fine now.
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Maria
Reviewed at:
brother-usa.com
Posted Apr 16, 2025
Needs improvement
I don’t like that you have to use the app and also we cannot get the tension right no matter how we adjust. The bobbin thread shows through the design.
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K Wynn
Reviewed at:
brother-usa.com
Posted Mar 28, 2025
Nice addition
I own several Brother machines from sewing to embroidery and embroidery/sewing combos. This was a welcomed addition for the pricing of a single needle and free arm machine. I have been able to do many things with it and looking forward to more. The magnetic hoop is awesome.
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Manuel
Reviewed at:
brother-usa.com
Posted Feb 3, 2025
No working Light
This Machine doesn't have a Working Light. For the Price that I paid, I had bought other better Embroidery Machine.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother Skitch PP1 Single-Needle Embroidery Machine. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
February 6, 2025
GramR
Reviewed at:
brother-usa.com
Posted Jan 20, 2025
Good “BUT”
Good machine “but”. Would be better with a usb port
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PP1 We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
January 23, 2025
Sandy
Reviewed at:
brother-usa.com
Posted Jan 20, 2025
Brother Skitch PP1 Single-Needle Embroidery Machin
I love my brother Skitch PP1 Single-Needle Embroidery Machine
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TPeterson44
Reviewed at:
brother-usa.com
Posted Nov 10, 2024
Waste of time and money, DO NOT BUY!
I have had my Skitch for 3 weeks now and have yet to make a completed design. I have broken and bent a dozen needles, countless number or snags and ruined projects, my bobbin case is chewed up and needs to be replaced, I have never been so disappointed in a name brand product before. don't waste your time or money!
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PP1. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother PP1. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/PP1
November 12, 2024
Jimmy
Reviewed at:
brother-usa.com
Posted Oct 25, 2024
Money wasted
Bobbin case get stuck often,I already bought a couple brand new bobbin cases bit it keeping getting stuck
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PP1. We appreciate your feedback. I’m sorry to hear that you are having bobbins issues with the Brother PP1. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/186106
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/185067
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/185068
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409300001/workspaceContext/workspace/processedPrint/Answer/186111
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/PP1
October 28, 2024
Jameel
Reviewed at:
brother-usa.com
Posted Oct 14, 2024
Not happy with it at all
I have had a bunch of issues with the machine also the happy has an issue converting small text
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PP1. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother PP1. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/PP1
October 16, 2024
Bryonie
Reviewed at:
brother-usa.com
Posted Sep 17, 2024
Awesome machine
Does nice small patterns. Did some fabulous oneze for my Grandson
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Custom Designs by Deb
Reviewed at:
brother-usa.com
Posted Sep 12, 2024
Love To Stich With My Skitsh!
I love this little machine. It is so portable and handy. The online stitches are amazing! I use this in my business when I need to do small monograming type jobs and it has been a game changer!
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AliciaMarieCreations
Reviewed at:
brother-usa.com
Posted Aug 27, 2024
Unique Embroidery Machine for Beginners!! 💜
I absolutely LOVE my Skitch PP1. I have completed several projects thus far on my machine that came out wonderfully. The only problem I came across thus far is finding replacement parts for my machine at local dealers. I worry that if something becomes broken I won’t be able to fix it properly. This machine works great for small designs and baby clothing with a 4x4 hoop...
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Maureen A
Reviewed at:
brother-usa.com
Posted Aug 13, 2024
Not recommended
This looked like a great idea, but it just doesn’t work reliably. The bobbin turns during operation, breaking needles and thread.
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Response from Staples :
We understand you are experiencing issues with your Brother PP1 not working properly. We'd like to help. Please contact Brother USA support team at https://brother-usa.com/support
August 13, 2024
TailormadeTae
Reviewed at:
brother-usa.com
Posted Jul 29, 2024
Great Machine + App
I absolutely love my Skitch! The smaller hoop is not an issue because the ease of hooping makes up for that and some. The ease of the machine+app in general in sort of mind blowing. I see a lot of complaints about limits with the machine but as long as you pick the right projects to do, it’s a step up from Brother other machines and I’m looking forward to bigger hoops, ...
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Jason M
Reviewed at:
brother-usa.com
Posted Jul 9, 2024
Great idea poor execution.
Purchased the Skitch PP1 with high hopes of starting a fun new hobby. Huge disappointment. First the software. If you don't have an iPad or Android tablet don't bother. Trying to use your phone to manage and adjust your work is terrible. There is no computer option and you have no choice but to pay a monthly fee (eventually) and send everything through the Artspria ...
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Response from Staples :
We understand you are experiencing issues with your Brother PP1 not working properly. We’d like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
July 10, 2024
Nooo
Reviewed at:
brother-usa.com
Posted Jun 24, 2024
Bad buy
I was excited to get the Brother Skitch Embroidery Machine and was very disappointed when I got it. You have to pay to use the better fonts, designs and you can't use your own design unless you pay a monthly fee. This is not a good buy. Sending it back.
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Response from Staples :
I’m sorry to hear that you are planning to return the Brother PP1. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/PP1
June 26, 2024
sadness
Reviewed at:
brother-usa.com
Posted Jun 12, 2024
Do not buy!!!!
0 stars! This machine and artspira app do not connect, I have to redownload the app everytime I try to use it. Once I get it connected after about an 1 long issue, it starts to have multiple issues and even after i resolved them does not let me finish the job but I do have to delete and redownload the app again to reconnect. I have not gotten one complete project done, ...
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Response from Staples :
I’m sorry to hear that you are having connectivity issues with the Brother PP1 and you are planning to return the Brother PP1. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/products/PP1
June 14, 2024
PissTakeCompany
Reviewed at:
brother-usa.com
Posted May 3, 2024
Glorified boat anchor
PP1 is Not even worth 1 star. Purchased this horrible product to be locked out via the Artspira App that does not work in Australia. Still no solution. I think generally Brother hate creation. Fix the app.
Was looking at other Brother products to expand but this experience has me shopping to go elsewhere to other companies for embroidery machines.
Was looking at other Brother products to expand but this experience has me shopping to go elsewhere to other companies for embroidery machines.
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Response from Staples :
We are sorry to hear you are not able to connect the Brother PP1 and Artspira+. The Brother PP1 and Artspira + are not available currently in Australia, so we do not have further steps to assist you with the connection. Thank you for your feedback.
May 9, 2024