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Customer Reviews for Brother Electronic Sewing Machine (XM2701)

Brother Electronic Sewing Machine (XM2701)~#|#~804244C1-2C3F-4C90-88BC6382EF60DA72_sc7
Brother Electronic Sewing Machine (XM2701)~#|#~011C39B9-5D58-475A-9656E84504FB2317_sc7
Item # : 24605599
Model # : XM2701
  • 27 built-in stitches, including one 1-step auto-size buttonhole
  • 63 stitch functions
Price is $139.99
Free delivery by Mon, Nov 17
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Over 30
4.05
74 reviews
5 star
59%
4 star
18%
3 star
7%
2 star
1%
1 star
15%
Most helpful positive review
Posted Oct 6, 2025
Phenom machine!
Great machine. Perfect for the starter or occasional sewist. The s a really wise purchase for anyone wanting to begin sewing or someone who needs a reliable machine but dies not want to pay for newest bells and whistles or electronic machines.
VS
Most helpful critical review
Posted May 30, 2025
It doesn’t seem to line up correctly.
Self threader does not work. I took it out of the box set up, and it doesn’t line up. There’s I want to return it. I emailed and haven’t got a response
Most recent reviews
CocoSuave
Reviewed at:
brother-usa.com
Posted Oct 6, 2025
Phenom machine!
Great machine. Perfect for the starter or occasional sewist. The s a really wise purchase for anyone wanting to begin sewing or someone who needs a reliable machine but dies not want to pay for newest bells and whistles or electronic machines.
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Judi
Reviewed at:
brother-usa.com
Posted Jun 3, 2025
Quick start up
First two projects on new machine were with challenging fabrics and deadlines. Handled fleece and silky fabrics without any tension issues or adjustments needed! Deadlines met!😁i
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Jacquie
Reviewed at:
brother-usa.com
Posted May 30, 2025
Not beginner-friendly
I thought I was buying a good machine for beginners, based on reviews, but I've found the whole experience ovrrwhelming. The instructions aren't super clear. I was able to do couple test runs that worked well, but then the stitches just stopped catching. I re-threaded a bunch of times and tried reading all of the resources available to figure out what's happening, but I...
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Amanda
Reviewed at:
brother-usa.com
Posted May 30, 2025
It doesn’t seem to line up correctly.
Self threader does not work. I took it out of the box set up, and it doesn’t line up. There’s I want to return it. I emailed and haven’t got a response
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Frances
Reviewed at:
brother-usa.com
Posted May 9, 2025
Works great when it works. Expect frequent jams.
I bought this machine during covid. I have had it repaired every year for the same reason. The excessive lint causing the thread to get entangled. This leads to a thrown off timer, jumping bottom stitches. The automatic button holer is also and issue and source of frustration. Would I buy another brother probably, just with apprehension.
Frances Customer Photo 1
Frances Customer Photo 2
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Cherry Leger
Reviewed at:
brother-usa.com
Posted Apr 19, 2025
Class sewing machine
I purchased this machine to take to classes due its weight as it is left unattended over night.
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A D C
Reviewed at:
brother-usa.com
Posted Mar 31, 2025
Easy to Use
The machine works beautifully. I love the helpful features especially for threading the needle.
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Cheryl
Reviewed at:
brother-usa.com
Posted Mar 19, 2025
Great starter machine
Great machine for both experience and beginner sewers
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Michael
Reviewed at:
brother-usa.com
Posted Mar 12, 2025
"Happy Seamstress"
Purchased this machine for our Granddaughter. She is taking a class at school and loves to sew. This machine is everything she needs and more.
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June
Reviewed at:
brother-usa.com
Posted Feb 28, 2025
All the bells and whistles, very easy to use!
Love this brother!! Just found the handy dandy thread cutter on the side, easy to thread, quiet and fast. Great value for the price.
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Sherri
Reviewed at:
brother-usa.com
Posted Feb 27, 2025
Easy
I’m a beginner and this machine was so easy to learn.
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Navaisha Lesene
Reviewed at:
brother-usa.com
Posted Feb 14, 2025
Great for Beginners ❤️
I will say, this is the best sewing machine ever and I’m excited to continue learning with it. It’s great for beginners and those who are new to using a sewing machine. To make it easier, there are YouTube videos showing you how it works and the basic instructions and techniques to get started. I def will recommend this machine and many others that I will try over time ...
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Navaisha Lesene Customer Photo 1
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Navaisha Lesene Customer Photo 5
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Reviewed at:
brother-usa.com
Posted Feb 6, 2025
Great Sewing Machine
This sewing machine is simple and straightforward, nothing computerized; it is easy to use and has specific instructions included for something that .ight need clarification. I've used the Brother sewing machine for a few months and its meeting expectations. The only thing that I would change would be to have a stronger light. Oherwise I'm very happy with the machine.
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Ruth345
Reviewed at:
brother-usa.com
Posted Jan 28, 2025
Good basic machine
I am a casual sewer I do not make my own clothing. I just do basic mending and hemming. However I will say this sewing machine is very very easy to use. The dials are clear and concise. My only issue is when you take the pressure off your foot, the needle does not plunge back into the fabric. That's a very nice to have as it was on my last sewing machine
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Btwaucoma
Reviewed at:
brother-usa.com
Posted Jan 26, 2025
Disappointing
Pressure feet impossible to set. Foot
Lift lever teeny
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Response from Staples :
We understand you are experiencing issues with your Brother XM2701 machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
February 3, 2025
sewing mama beginner
Reviewed at:
brother-usa.com
Posted Dec 27, 2024
my daughter loves this sewing machine!
My daughter is 8 years old and was interested in learning to sew clothes for her dolls. We bought this Brother sewing machine and it is such an excellent machine. Perfect for beginners! Easy-to-follow guides online and instructions. My daughter is a natural with it and calls her machine "Bro" for short. We've already made a couple of projects with the sewing group at ou...
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Reviewed at:
brother-usa.com
Posted Dec 6, 2024
It sucks and your company did not do a thing.
It's a beast to deal with and within 7 months the tension cannot be set anymore.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother XM2701. We appreciate your feedback. I’m sorry to hear that you are having tension issues with the Brother XM2701. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/XM2701
December 9, 2024
Julie
Reviewed at:
brother-usa.com
Posted Nov 25, 2024
necessary improvements
Have the bobbin cover attached rather than a separate piece and have the stitches easier to switch/change. Still have not figured out how to switch to the design/embroidery stitches on this machine.
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Sharon
Reviewed at:
brother-usa.com
Posted Nov 25, 2024
Love Love Love!!
I love it! I haven't used a sewing machine in 50 years and this one was so easy to use...except the auto threader confuses me.
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KAD47
Reviewed at:
brother-usa.com
Posted Nov 10, 2024
Terrible machine!
This is the worst sewing machine I have ever tried to sew on. Every step of threading the top thread and the bobbin is unnecessarily complex and gimmicky. The light is extremely bright making for more glare off the metal parts than useful light. I dread setting this machine up and avoid sewing projects that I used to love. Once I get it threaded correctly and functio...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother XM2701. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother XM2701. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/XM2701
November 12, 2024