Customer Reviews for Brother ScanNCut DX Standard Tack Mat, 12" x 12" (CADXMATSTD12)
Item # : 24605644
Model # : CADXMATSTD12
- Strong, tacky adhesive mat
- Specially designed for a wide range of materials from cardstock to fabrics with backing
Price is $25.29
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Over 30
24 reviews
Most helpful positive review
Posted Dec 21, 2024
Love to do appliqué
This is the mat I use for all my fabric cutting. I do a lot of appliqué
VS
Most helpful critical review
Posted Mar 2, 2025
Great Machine Won't Do Squat Because of These Mat
Adhesive lasts for about 10 scans then it gets worse and worse. All those free cut patterns that cut velum are a flat out lie. Velum won't stay down on a standard tack mat and it won't work on a heavy tack mat. All that money for a machine and it won't work without buying a new stick mat every month. Makes everyone feel like Brother is a rip off.
Tuxlux
Reviewed at:
brother-usa.com
Posted Mar 2, 2025
Great Machine Won't Do Squat Because of These Mat
Adhesive lasts for about 10 scans then it gets worse and worse. All those free cut patterns that cut velum are a flat out lie. Velum won't stay down on a standard tack mat and it won't work on a heavy tack mat. All that money for a machine and it won't work without buying a new stick mat every month. Makes everyone feel like Brother is a rip off.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother CADXMATSTD12. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother CADXMATSTD12. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support
March 4, 2025
Debbie
Reviewed at:
brother-usa.com
Posted Dec 21, 2024
Love to do appliqué
This is the mat I use for all my fabric cutting. I do a lot of appliqué
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SNC heavy user
Reviewed at:
brother-usa.com
Posted Nov 8, 2023
The mats are terrible!!!
I’ve owned my SNC for 3 years. I love the machine itself but am beyond frustrated with the mats. I have spent so much money on mats because I use my machine A LOT and they don’t stay tacky no matter what I do. I actually steer people away from SNC just because of this problem.
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Response from Staples :
Thank you for your feedback. We appreciate your comments. It is recommended to clean your mat to help with the adhesive strength after multiple uses. Please see the link below to help:
https://help.brother-usa.com/app/answers/detail/a_id/73521
If you are still experiencing an issue with your mats, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
November 9, 2023
Diane
Reviewed at:
brother-usa.com
Posted Mar 26, 2023
Worst Part of my DX225
There needs to be some way these mats last longer with feeding into the machine. I can keep it clean, even tape the back when it cuts through but loading is a terrible problem and it can’t be fixed. I’m so disappointed.
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Response from Staples :
We apologize for any inconvenience that you have experienced while using your Brother 12"x12" standard mat CADXMATSTD12. Please contact Brother Customer Service directly for further assistance at:
https://www.brother-usa.com/support
Brother, March 29, 2023
Carolyn
Reviewed at:
brother-usa.com
Posted Feb 8, 2023
Tacky mat
Very tacky but for a reason! Works well for what o need it for
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Expressive Brush
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 31, 2022
Cutting mats
Best price for cutting mat’s in the area, ok delivery times.
I cut a lot of paper shapes etc for my LTC clients and need to replace mats every couple of years.
I cut a lot of paper shapes etc for my LTC clients and need to replace mats every couple of years.
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Loretta
Reviewed at:
brother-usa.com
Posted Oct 1, 2022
Durable
[This review was collected as part of a promotion.] These mats last a long time! Love how easy they are to use!
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tack mat
Reviewed at:
brother-usa.com
Posted Sep 27, 2022
Standard Tack Mat
[This review was collected as part of a promotion.] was great to work with. would buy again. will be telling my friends about bother Products
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Love my machines
Reviewed at:
brother-usa.com
Posted Aug 11, 2022
Works everytime but found cheaper elsewhere
I’m using the mat that came with my machine that I bought around Christmas with zero issues. I’ve cut everything from paper to balsa wood and have yet to have to retack the mat. I clean with a alcohol free wipe or sponge and soapy water if it’s really bad, then air dry. No problem. I keep thinking I will splurge on a the high tack but masking tape works just fine. So I ...
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Charmed179
Reviewed at:
brother-usa.com
Posted Jun 24, 2022
These mats are horrible and expensive!
I have gone through multiple mats because they will not load correctly! I had 1 and only 1 that you guys replaced, and that one would not load correctly, and I was told you would not replace anymore. I've had 1 mat out of multiple that worked perfectly fine, but they don't last long, so now back to mats that do not load the right way! I'm about to sell my brother!
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Mindy
Reviewed at:
brother-usa.com
Posted May 25, 2022
Agreement
The mats suck. I bought this machine because of all it claimed to be able to do. I cleaned the mat each and every time with a baby wipe. I stored it with the plastic sheet. I was able to cut 15 sheets of faux leather before it wont stick down any more. The high tack support sheet became a 1 time use thing because the auto sensor cuts the mat every time. The standard tac...
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Response from Staples :
Thank you for your feedback about the Brother CADXMATSTD12 standard tack 12"x12" mat. We would love to speak with you and address any concerns and apologize for not getting to speak with you sooner. Please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
Brother, May 25, 2022
MissBNH
Reviewed at:
brother-usa.com
Posted Apr 5, 2022
Overpriced and bad quality
Like the other reviews, this does not stay sticky long. I used a lint roller on it to help with cleaning but it still doesn't help. The price is triple that of other brands and aftermarket. There is absolutely no need to charge so much especially is the products doesn't last long and is poorly made. It's obviously a necessity to use with the cutting machines so its as i...
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Response from Staples :
Thank you for your recent feedback and we appreciate your comments. I will be happy to pass them along for future consideration. Please see the link below for further mat cleaning instructions:
https://help.brother-usa.com/app/answers/detail/a_id/73521
If this does not resolve the issue, you can contact Brother Customer Service at:
https://www.brother-usa.com/support
Brother, April 6, 2022
Joyce
Reviewed at:
brother-usa.com
Posted Mar 26, 2022
Sooo Expensive So Bad
This maT doesn't keep stick long at all! Paper starts slipping after a short time
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Response from Staples :
It is frustrating when the paper starts slipping on the mat. Please see the following links to help with further information:
https://help.brother-usa.com/app/answers/detail/a_id/80607
https://help.brother-usa.com/app/answers/detail/a_id/73521
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Brother, March 28, 2022
Crazyscrap
Reviewed at:
brother-usa.com
Posted Nov 11, 2021
No good mats
No matter which mat you buy, the tack doesn't last very much. I noticed that Brother responded to clean it with a baby wipe and the tack will return. It doesn't work. For those who are having problems loading the mat, you need to find out if you have the correct mat. The mat for the DX 125 is NOT the same as the model below. To restore the tack in the mat you need to cl...
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Response from Staples :
We understand it is frustrating if experiencing issues with the stickiness of the mat. Depending on the material you are cutting, the tack on the mat should last a long time if properly cleaned and stored. It should be cleaned after each use with a baby wipe and allowed to dry and then put the clear cover back on. We do not recommend adding anything to the mats. The mats for the ScanNCut DX models will have DX in the accessory number, such as the one here. These will not work on the first ScanNCut models. We are happy to help with any issues you may be experiencing with your mats. Please contact Brother Customer service direct at: https://www.brother-usa.com/brother-support
Brother, November 11, 2021
Lovey
Reviewed at:
brother-usa.com
Posted Nov 9, 2021
Please Help
Hello I bought the Brother ScanNCut DX Mat CADXMATS12, 12" x 12" mat for my Scan And Cut SDX125 and it won't load. Turns out the name of the correct mat is the same name on packaging ad the right one. How can this be? I ordered 2 sets of these mats and need your help correcting this issue. The mats will not work.
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Response from Staples :
I see you are experiencing an issue with loading the mats for your SDX125. We are happy to help get this resolved. If you still have the issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Brother, November 9, 2021
Sunny411
Reviewed at:
brother-usa.com
Posted Sep 25, 2021
Disappointed by Mats
I agree with all the reviews. The mat does not hold adhesive factor any time. I also bought a Brother Scan sheet thinking this would at least aid in over use of my mat... The mat cannot be recognized by the cutter. UGH and it was not cheap. I also bought a 24 inch but am afraid to unwrap only to find the same issue. What good is then? Sorry but do not care for the mat i...
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Response from Staples :
It is frustrating when you experience an issue with the mat. To help maintain the stickiness, please clean the mat after each use with a baby wipe. Allow it to dry and the stickiness should come back. Also, if the mat isn't being recognized, please verify that it is a compatible mat for the machine. Should you continue to experience an issue, we would love to help you further. Please contact Brother Customer Service here:
https://www.brother-usa.com/support
Brother, September 28, 2021
Cvega
Reviewed at:
brother-usa.com
Posted Aug 22, 2021
Should be called no tack
I purchased a scan n cut specifically for the purpose of cutting backed fabric. The program, machine all do a great job. These mats make regret a common word. I have only used the machine for a week and have three mats with no stick. Fabric moves all over the place I do not live close to a brother dealer so this is now useless to me.
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Response from Staples :
It is frustrating that the mat isn't sticking. It is recommended to clean the mats after each use to help maintain the stickiness. Here is a link to help:
https://help.brother-usa.com/app/answers/detail/a_id/73521
Should you continue to experience an issue, please contact Brother Customer Service at:
https://www.brother-usa.com/brother-support
Brother, August 24, 2021
MadWolf
Reviewed at:
brother-usa.com
Posted Jul 6, 2021
Regretting my choice now
Bought a Scan n Cut and the ONLY mat it recognizes is the original it came with. None of the replacements I've purchased (which are ALL Brother Inc. mats) are recognized by the machine.
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Response from Staples :
I'm sorry to see that you are experiencing an issue with loading the mats for your ScanNCut machine. We are happy to work with you to get this resolved. If you still have the issue, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
Brother, July 7, 2021
PattiG
Reviewed at:
brother-usa.com
Posted Dec 4, 2020
Stickiness does not last that long.
After reading the negative reviews, I just hope Brother is doing something about this problem. I will be buying a new mat tomorrow, and I’m hoping they have been redesigned or fixed.
I always clean the mat with baby wipes after each use. And I use the dust cover all the time. I don’t know what else to do!
I always clean the mat with baby wipes after each use. And I use the dust cover all the time. I don’t know what else to do!
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Response from Staples :
Hi, we understand you're experiencing an issue with your mat no longer being sticky. We understand that you've already taken some steps to try and resolve this issue. We'd like to help. Please contact our Brother Customer Support Team to assist you direct: https://www.brother-usa.com/brother-support
Brother, December 8, 2020
TinaMcC
Reviewed at:
brother-usa.com
Posted Nov 25, 2020
Had I known...
I would NEVER have bought this machine had I known that the mat would lose the stickiness and if you cut the same thing on the mat twice it would cut though and would cost so much to replace the mat. I'm so disappointed and sad.
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Response from Staples :
Hi, we can understand you are experiencing an issue with the Brother mat loosing it stickiness. We'd like to help. Follow the steps in the link below to clean the mat to retain its stickiness.
https://help.brother-usa.com/app/answers/detail/a_id/73521
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Brother, November 25, 2020