Customer Reviews for ASUS Intel Socket LGA1700 ATX Intel Core 14th & 13th Gen Gaming Motherboard (TUF GAMING Z790-PLUS WIFI)

Dear Jerebear, Thank you for your comment. We do understand the inconvenience this may have caused if you are experiencing a system crash and a memory error. System crash or memory error can either be a hardware or software related issue. With the hardware, this can be a RAM, Hardrive, CPU and the motherboard itself. If the error codes are pointing to a memory issue, ensure you are using compatible and working DRAMs. For a smooth and trouble-free DDRAM choice that will work flawlessly with your system build experience, we recommend referring to the Qualified Vendor List for compatible RAM at: https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z790-plus-wifi/helpdesk_qvl_memory?model2Name=TUF-GAMING-Z790-PLUS-WIFI. This motherboard does support 192GB of memory, ensure the board is running with the most current BIOS version posted at: https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z790-plus-wifi/helpdesk_bios?model2Name=TUF-GAMING-Z790-PLUS-WIFI. Regarding the software, ensure Windows was installed fresh from scratch using this motherboard with all updates installed and drivers up to date. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dear Mikey 41, Thank you for sharing your experience with the ASUS TUF GAMING Z790-PLUS WIFI motherboard. We’re pleased to hear that you’ve found it to be a strong performer and appreciate your positive feedback. However, we sincerely apologize that the product did not fully meet your expectations compared to higher-tier models. Your feedback is valuable, and we will ensure it is shared with our product team to guide future improvements. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2408029425-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support