Customer Reviews for TP-Link Tri-Band Wi-Fi 7 9300 Mbps Router with 4x4 MU-MIMO DOCSIS 3.1 Modem, Black (Archer BE9300)
1 review
AARON
Posted Apr 30, 2025
Wrong specs and wrong photos
In the photos provided, it shows the product has 4X 2.5 gbs LAN ports when it actually has 1 2.5gbs and 3X 1 gigabit ports. Photo of the back of the device is for model TP-Link BE550.
The details/specs shows: Gigabit WAN Port: 1 x Gigabit Ethernet WAN port for connecting to a modem or internet source. Gigabit LAN Ports: 4 x Gigabit Ethernet LAN which is complete wrong....
The details/specs shows: Gigabit WAN Port: 1 x Gigabit Ethernet WAN port for connecting to a modem or internet source. Gigabit LAN Ports: 4 x Gigabit Ethernet LAN which is complete wrong....
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Response from Staples :
Hi, Thanks for reaching out to us. I'm disappointed to hear the details online were not correct, and I understand your frustration. I have reported your feedback to ensure this is verified and our site updated. To Return or Exchange this item please contact Customer Support at 1-800-333-3330, via Chat on Staples.com, or use the Order Center online. I apologize for any inconvenience this has caused, and thank you for bringing this matter to our attention. ^MS
Staples C., May 1, 2025