Customer Reviews for Narwal Freo Z Ultra Robot Vacuum and Mop (CPZDA000490000)

Narwal Freo Z Ultra Robot Vacuum and Mop (CPZDA000490000) is Out of stock

Narwal Freo Z Ultra Robot Vacuum and Mop (CPZDA000490000)

Item # : 24620857|

Model # : CPZDA000490000

69

• AI-Adaptive Hot Water, Mop Washing and Drying
• Quiet dust emptying at 71db / 20 sones, 1/2 the industry average noise (80db / 35-40 sones)

Price is $1,126.19

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MarineMom

Reviewed at:

narwal.com

Posted Nov 17, 2025

Great purchase

I have had this for several months and got the automatic water exchange after a few months as well. I absolutely love it. I mean, it could improve in my areas but for the most part, I absolutely love it! The water exchange has made it pretty much self sufficient besides maintenance cleaning every few weeks.

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Gsvette

Reviewed at:

narwal.com

Posted Nov 15, 2025

Pretty satisfied

Been very satisfied thus far-only nit is there doesn’t seem to be a way to remap an individual room or to have the robot to automatically recognize that the room has changed and adjust to the new configuration

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Nana24

Reviewed at:

narwal.com

Posted Nov 12, 2025

Very satisfied with my purchase. My floors actually get cleaned more often.

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Happy Customer

Verified Buyer

Reviewed at:

narwal.com

Posted Nov 11, 2025

Narwal Freo Z Ultra is the BEST on the market!

The Narwal Freo Z Ultra Robot Vacuum & Mop is the BEST on the market. I have had the iRobot that is suppose to do the same but Narwal blows it out of the water, so to speak. I love my new machine and it works so well...it sees all and does the best job ever on vacuuming and mopping. It gets my floors cleaner than I even imagined. I highly recommend this company and this...

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gombo341

Reviewed at:

narwal.com

Posted Nov 8, 2025

I'd buy it again

We had a few robots before, from other manufacturers. This is the first one that works. It maps out the work in a systematic way and goes about it in a predictable manner, without missing spots. The app is great, easy to use to operate the robot, customize the map, view the progress of a task.

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gnt

Reviewed at:

narwal.com

Posted Nov 7, 2025

Help! You need a masters degree in robotics.

I've had it several months and still have not figured out how to vacuum my high pile rug. It is very difficult tor use and the app is not user friendly. The areas it does mop and vacuum look great but you need a masters in robotics to program it.

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One dog/two cats

Reviewed at:

narwal.com

Posted Nov 7, 2025

I like it better than the Roborock vacuum.

I bought this a little over a month ago. I like that it heats up the water and self cleans. I don’t like how it doesn’t clean corners very well and sometimes moves pebbles over the floor instead of vacuuming them up.

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Tay B

Verified Buyer

Reviewed at:

narwal.com

Posted Nov 1, 2025

This thing is the truth!

We had an older narwal vacuum, upgraded to this one. This thing is at the top of the food chain for robot vacuums. Being able to mop, vacuum and can detect cords and walls and have a camera is over the top. Would definitely recommend over any other brand. This thing does not disappoint

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Laura

Verified Buyer

Reviewed at:

narwal.com

Posted Oct 23, 2025

Love it!

My robot has been amazing for me, so I bought another for the second floor! Having the support of a handy robot to help me clean just makes cleaning the house not as horrible, especially with my busy schedule. Much appreciated!

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Jun Lee

Verified Buyer

Reviewed at:

narwal.com

Posted Oct 11, 2025

I love narwal

I was introduced to this robot vacuum cleaner by a friend, who said that it is very smart.
I tried it, and it's much more satisfying than I expected.
It's not just a cleaning machine, it feels like I've got a new family member.
He even gave me a cute name!

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anonymous

Verified Buyer

Reviewed at:

narwal.com

Posted Sep 22, 2025

vaccum and mop

Its great but there are areas on edge of carpet where the devise does not mop and sometimes gives an error of the mop pads when they are just fine

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Verified Buyer

Reviewed at:

narwal.com

Posted Aug 23, 2025

Replacement for the Narwal Freo

I have been using this newer model for the last 3 weeks. I have found that it is much more accurate in avoiding objects/tangling than our Freo was - so far it has no issues returning to home base. With the Freo I was finding it out of home base several nights a week due to either “losing” its place or random items causing blockage.

I gave this a 4 star due to the...

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Linda

Verified Buyer

Reviewed at:

narwal.com

Posted Aug 15, 2025

This robot does an excellent job cleaning!

This robot vac/mop is an excellent product! Chronic health concerns make it very difficult for me to vacuum and mop. I have been immensely pleased as this Narwal robot does an excellent job of doing both. It is quiet, as well as easy to maintain.
It would be helpful if the App would be easier to use. It is not very intuitive. I had to connect with both Narwal several t...

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Verified Buyer

Reviewed at:

narwal.com

Posted Aug 4, 2025

Why did I wait so long?!!!

I absolutely LOVE this machine! I wish I had bought it sooner.

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Kpetwi

Reviewed at:

narwal.com

Posted Aug 2, 2025

Thrilled

I’m completely thrilled with this robot, it’s crazy amazing. We have all engineered hardwood floors which have been cleaned on hands and knees initially then that changed to a stick power mop . Both great but the stick mop created a white ‘haze’ which was annoying- this using distilled water!? I researched robots and decided on this, and I truly couldn’t be happier. T...

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MOM2AAB

Verified Buyer

Reviewed at:

narwal.com

Posted Jul 28, 2025

Good Investment

For the most part, I love my Narwal. She does an excellent job with both the vacuum and mop, as well as the baseboard attachment. However, it could do a better job with corners.

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Barb S

Verified Buyer

Reviewed at:

narwal.com

Posted Jul 28, 2025

Love my Rosie

We love our Narwal Freo Z Ultra! It is worth the wait and the cost. With 2 dogs that shed a lot, it was hard to keep the house looking clean. Now thanks to “Rosie”, the sweeping and mopping can be done whenever needed! Program her to run on a schedule or set her to run before or after a gathering. Very simple to use and set up and an app is available also. Say hello to ...

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LA

Verified Buyer

Reviewed at:

narwal.com

Posted Jul 27, 2025

Recommended by The French Glow

I purchased this vacuum based on the recommendation of the youtube channel called “The French Glow”. I wouldn’t have known of this brand. This Narwal Freo is much better then our prior/retired Roomba S9. Thank you for the great product!!

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Hazel

Verified Buyer

Reviewed at:

narwal.com

Posted Jul 27, 2025

Best investment for myself:)

I can’t thank enough to Narwal for this quality robot vacuum. Cleaning was stressing me very much due to full time work and taking caring my girls. Since I got my Narwal, I stopped stressing about the mess in the house:)I recommend this high tech vacuum to everyone. I have more free time for myself and for my girls now🤩

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Nope

Verified Buyer

Reviewed at:

narwal.com

Posted Jul 26, 2025

Narwhal freo z ultra

It’s amazing, excellent upgrade to our home, our dog loves him.

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