Customer Reviews for Narwal Freo Z Ultra Robot Vacuum and Mop (CPZDA000490000)
Item # : 24620857
Model # : CPZDA000490000
- AI-Adaptive Hot Water, Mop Washing and Drying
- Quiet dust emptying at 71db / 20 sones, 1/2 the industry average noise (80db / 35-40 sones)
Price is $1,126.19
61 reviews
Most helpful positive review
Posted Oct 23, 2025
Love it!
My robot has been amazing for me, so I bought another for the second floor! Having the support of a handy robot to help me clean just makes cleaning the house not as horrible, especially with my busy schedule. Much appreciated!
Laura
Reviewed at:
narwal.com
Posted Oct 23, 2025
Love it!
My robot has been amazing for me, so I bought another for the second floor! Having the support of a handy robot to help me clean just makes cleaning the house not as horrible, especially with my busy schedule. Much appreciated!
0up votes 0
0down votes 0
Report
Jun Lee
Reviewed at:
narwal.com
Posted Oct 11, 2025
I love narwal
I was introduced to this robot vacuum cleaner by a friend, who said that it is very smart.
I tried it, and it's much more satisfying than I expected.
It's not just a cleaning machine, it feels like I've got a new family member.
He even gave me a cute name!
I tried it, and it's much more satisfying than I expected.
It's not just a cleaning machine, it feels like I've got a new family member.
He even gave me a cute name!
0up votes 0
0down votes 0
Report
anonymous
Reviewed at:
narwal.com
Posted Sep 22, 2025
vaccum and mop
Its great but there are areas on edge of carpet where the devise does not mop and sometimes gives an error of the mop pads when they are just fine
0up votes 0
0down votes 0
Report
Reviewed at:
narwal.com
Posted Aug 23, 2025
Replacement for the Narwal Freo
I have been using this newer model for the last 3 weeks. I have found that it is much more accurate in avoiding objects/tangling than our Freo was - so far it has no issues returning to home base. With the Freo I was finding it out of home base several nights a week due to either “losing” its place or random items causing blockage.
I gave this a 4 star due to the...
I gave this a 4 star due to the...
Read full review
0up votes 0
0down votes 0
Report
Linda
Reviewed at:
narwal.com
Posted Aug 15, 2025
This robot does an excellent job cleaning!
This robot vac/mop is an excellent product! Chronic health concerns make it very difficult for me to vacuum and mop. I have been immensely pleased as this Narwal robot does an excellent job of doing both. It is quiet, as well as easy to maintain.
It would be helpful if the App would be easier to use. It is not very intuitive. I had to connect with both Narwal several t...
It would be helpful if the App would be easier to use. It is not very intuitive. I had to connect with both Narwal several t...
Read full review
0up votes 0
0down votes 0
Report
Reviewed at:
narwal.com
Posted Aug 4, 2025
Why did I wait so long?!!!
I absolutely LOVE this machine! I wish I had bought it sooner.
0up votes 0
0down votes 0
Report
Kpetwi
Reviewed at:
narwal.com
Posted Aug 2, 2025
Thrilled
I’m completely thrilled with this robot, it’s crazy amazing. We have all engineered hardwood floors which have been cleaned on hands and knees initially then that changed to a stick power mop . Both great but the stick mop created a white ‘haze’ which was annoying- this using distilled water!? I researched robots and decided on this, and I truly couldn’t be happier. T...
Read full review
0up votes 0
0down votes 0
Report
MOM2AAB
Reviewed at:
narwal.com
Posted Jul 28, 2025
Good Investment
For the most part, I love my Narwal. She does an excellent job with both the vacuum and mop, as well as the baseboard attachment. However, it could do a better job with corners.
0up votes 0
0down votes 0
Report
Barb S
Reviewed at:
narwal.com
Posted Jul 28, 2025
Love my Rosie
We love our Narwal Freo Z Ultra! It is worth the wait and the cost. With 2 dogs that shed a lot, it was hard to keep the house looking clean. Now thanks to “Rosie”, the sweeping and mopping can be done whenever needed! Program her to run on a schedule or set her to run before or after a gathering. Very simple to use and set up and an app is available also. Say hello to ...
Read full review
0up votes 0
0down votes 0
Report
LA
Reviewed at:
narwal.com
Posted Jul 27, 2025
Recommended by The French Glow
I purchased this vacuum based on the recommendation of the youtube channel called “The French Glow”. I wouldn’t have known of this brand. This Narwal Freo is much better then our prior/retired Roomba S9. Thank you for the great product!!
0up votes 0
0down votes 0
Report
Hazel
Reviewed at:
narwal.com
Posted Jul 27, 2025
Best investment for myself:)
I can’t thank enough to Narwal for this quality robot vacuum. Cleaning was stressing me very much due to full time work and taking caring my girls. Since I got my Narwal, I stopped stressing about the mess in the house:)I recommend this high tech vacuum to everyone. I have more free time for myself and for my girls now🤩
0up votes 0
0down votes 0
Report
Nope
Reviewed at:
narwal.com
Posted Jul 26, 2025
Narwhal freo z ultra
It’s amazing, excellent upgrade to our home, our dog loves him.
0up votes 0
0down votes 0
Report
Jordan
Reviewed at:
narwal.com
Posted Jul 25, 2025
So happy I ordered my Freo Z Ultra
So quiet and cleans everywhere I need it to! I feel like I ran out of detergent fast for 183sqft of floor but maybe I just got mop happy and was always mopping a clean floor.
0up votes 0
0down votes 0
Report
Melissa W
Reviewed at:
narwal.com
Posted Jul 21, 2025
Helps out.
I love this little robot. It mops and vacuum or just vacuum when needed. My little assistant
0up votes 0
0down votes 0
Report
Reviewed at:
narwal.com
Posted Jul 19, 2025
Don't doubt this one! He's really capable!
I was reluctant for a long time, worried about space and whether it could actually work in my apartment.
I'm a house cleaner and I thought I'd be very harsh in judging this robot. But, surprisingly, it really surprised me ❤️
I'm a house cleaner and I thought I'd be very harsh in judging this robot. But, surprisingly, it really surprised me ❤️
0up votes 0
0down votes 0
Report
Michelle
Reviewed at:
narwal.com
Posted Jul 18, 2025
Best Ever
I love my Narwal Frio Z robot that we named Rosie. This is our second Narwa robot mop vacuum..
0up votes 0
0down votes 0
Report
Gatesohana
Reviewed at:
narwal.com
Posted Jul 12, 2025
THE ABSOLUTE BEST
This is the absolute best robot vacuum-mop ever! I put it up against any cleaning person or machine! Hands down way way better than! We LOVE it ! the floors are so clean we could eat off them.And we have 5 indoor animals..😳
0up votes 0
0down votes 0
Report
Monica
Reviewed at:
narwal.com
Posted Jul 7, 2025
Not so great for a second floor.
Wish it lasted longer for mopping a second floor. Carrying it back and forth is not easy, especially because the robot comes with no handle or any way to carry it around in a more comfortable way. And it is quite heavy. So, great for one floor. Not so great for a second floor. Mapping the second floor area to mop each time is also a pain.
0up votes 0
0down votes 0
Report
Reviewed at:
narwal.com
Posted Jul 7, 2025
A Must Have for Every Pet Owner
Best purchase ever made. I have 4 dogs and multiple cats and it cleans floor spotless.
0up votes 0
0down votes 0
Report
Yolanda
Reviewed at:
narwal.com
Posted Jul 4, 2025
Wonderful maintenance
I love it very easy programing SELF CLEANING! But I would like a deeper Cleaning and easier mapping for open floor plans.
0up votes 0
0down votes 0
Report