Customer Reviews for Ninja CREAMi 7-in-1 Ice Cream Maker, Cloud Silver (NC301)
Item # : 24622705
Model # : NC301
The Ninja CREAMi transforms frozen solid bases into ice cream, sorbets, milkshakes, and more at the touch of a button.
- Turn almost anything into ice cream, sorbet, milkshakes, and more.
- Create completely customizable treats. With the Ninja CREAMi, you can have total control of your ingredients for low sugar, keto, dairy-free, and vegan options. Mix in your favorite chocolate, nuts, fruit, and more to personalize any CREAMi treat.
Price is $229.99
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1129 reviews
Most helpful positive review
Posted Mar 3, 2026
Creamy
This product is so easy to assemble and doesn’t take long to make Ice cream. The ice cream is really thick and creamy. The only
Thing is that it’s a little difficult to clean.
Thing is that it’s a little difficult to clean.
VS
Most helpful critical review
Posted Feb 15, 2026
My daughter bought ours for Christmas last year but I pulled out a few weeks ago to use and it caught fire and I’m not sure what to do as we’re out of the 1 year warranty window but we’ve only used 2/3 times and this happened.
Review 9
Reviewed at:
sharkninja.com
Posted Mar 6, 2026
Loved but machine won’t last much over a year
My ninja creami didn’t even last a year and a half. I received it as a gift and really enjoyed it. Unfortunately soon after a year old it stopped working and I was informed by ninja the “warranty” expired the month and year I received the gift. For how expensive it is I would hope it would last.
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Response from Staples :
Hi there,
Thank you for taking the time to share your feedback with us.
We are very sorry to hear that your CREAMi stopped working so soon. We understand how disappointing this can be, especially when it was a gift you truly enjoyed. We can see that you would have previously reached out to us, and although the unit came with a one‑year limited warranty that has now ended, we would still be happy to assist by applying a discount toward a replacement.
For further support, please contact our Customer Support Team using the link below so we can help get this matter resolved:
https://support.sharkninja.com
Kind regards,
Ninja Kitchen
March 6, 2026
DonnaR
Reviewed at:
influenster.com
Posted Mar 3, 2026
Creamy
This product is so easy to assemble and doesn’t take long to make Ice cream. The ice cream is really thick and creamy. The only
Thing is that it’s a little difficult to clean.
Thing is that it’s a little difficult to clean.
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aalba12002
Reviewed at:
sharkninja.com
Posted Feb 20, 2026
LOVE
Makes great ice cream. I am keto and use almond milk and Equip protein powder with liquid Splenda
and the ice cream comes out great every time. I usually respin 3-4 times and sometimes do a mix-in of sugar
free choc chips! Amazing and low cal and low carb!
and the ice cream comes out great every time. I usually respin 3-4 times and sometimes do a mix-in of sugar
free choc chips! Amazing and low cal and low carb!
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BonnieW
Reviewed at:
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Posted Feb 18, 2026
Ninja is great
I love all Ninja products especially my Ninja Creami. You can make so many different things. I like the creamy ice cream, sorbet & all the rest. The containers that come with it are perfect size. There is a recipe book that also comes with it showing recipes for the different settings.
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DanielleL
Reviewed at:
influenster.com
Posted Feb 16, 2026
Creamy good
I love ice cream so much that I would love to try out the ninja ice cream maker. It would be fabulous specially the way I eat ice cream every day. I love my double chocolate dark chocolate I can make that myself and dip it in some harden fudge after Yum.
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Boo4
Reviewed at:
sharkninja.com
Posted Feb 15, 2026
My daughter bought ours for Christmas last year but I pulled out a few weeks ago to use and it caught fire and I’m not sure what to do as we’re out of the 1 year warranty window but we’ve only used 2/3 times and this happened.
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Response from Staples :
Hi there,
Thank you for sharing this, and we’re truly sorry to hear what happened. That must have been incredibly scary and alarming, especially since the unit was only used a few times. We really appreciate you bringing this to our attention.
Even though you’re outside the one‑year warranty window, this is not something that should ever occur. Please contact us at your earliest convenience at https://support.sharkninja.com/contact-us so our team can review what happened in detail and assist you further. Your safety is extremely important to us, and we’re here to help.
Kind Regards,
Ninja Kitchen.
February 16, 2026
Meli41
Reviewed at:
sharkninja.com
Posted Feb 4, 2026
Ninja cream 7-in cream Maker
I ordered Ninja cream 7-in-1ice cream Maker
Read the instructions before using it. I enjoy making ice cream. Iight ice cream comes out creamy very delicious. Impressed with this ice cream machine I’m happy that I found this. now I can make low balanced sugar ice cream that I enjoy . excellent ninja machine. I recommend to family and friends
Read the instructions before using it. I enjoy making ice cream. Iight ice cream comes out creamy very delicious. Impressed with this ice cream machine I’m happy that I found this. now I can make low balanced sugar ice cream that I enjoy . excellent ninja machine. I recommend to family and friends
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Bn2012
Reviewed at:
sharkninja.com
Posted Jan 31, 2026
Broke after two years and not covered under warranty after one year. Wouldn’t buy it again because of this
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Response from Staples :
Hi Bn,
Thank you for taking the time to leave your feedback.
We’re very sorry to hear about the issue you experienced and understand how disappointing it can be when a product stops working after extended use. While the warranty period has ended, we’d still like to help where possible. Our team can assist with placing a new order and offer a one‑time courtesy discount of 30% toward a replacement unit. Please contact us directly using the link below so we can provide further assistance:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
January 31, 2026
ilianag45_2267
Reviewed at:
influenster.com
Posted Jan 29, 2026
The Ninja Creami makes incredibly smooth, creamy
The Ninja Creami is an amazing kitchen appliance for anyone who loves homemade frozen treats. It transforms frozen bases into incredibly smooth ice cream, gelato, sorbet, and milkshakes in minutes. The texture comes out creamy and rich, just like store-bought desserts, but with full control over ingredients.
It’s very easy to use, versatile, and perfect for making both...
It’s very easy to use, versatile, and perfect for making both...
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B&B!
Reviewed at:
Shark Ninja
Posted Jan 29, 2026
Get out ur noise cancelling headphones
I would use this daily if it wasn't SO FRICKIN LOUD!! Thank god I bought it on sale or I would have brought it back. I live in the coldest place on earth and I have to take this machine outside if I want to use it after my baby is down. BOO. Cars can drive themselves now but this blender is making me go deaf
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Response from Staples :
Hi B&B,
Thank you for taking the time to leave your feedback.
We’re very sorry to hear about the noise level you’re experiencing and understand how frustrating it can be, especially when you’re trying to use the machine without disturbing others in your home.
We appreciate you sharing your experience, and we will be sure to pass your feedback along to our team. In the meantime, we recommend reviewing the troubleshooting steps available here:
https://support.sharkninja.ca/en-CA/article/NC300-Series-Ninja-CREAMi-7-in-1-Ice-Cream-Maker-Troubleshooting-Guide-ca
If the steps in the guide do not resolve the issue, the link will direct you to our Customer Support team, who will be happy to assist you further.
Kind regards,
Ninja Kitchen
January 29, 2026
mariaf1065_207
Reviewed at:
influenster.com
Posted Jan 27, 2026
Good
My partner and I love ice cream. That would be the best we can have. Easy to use and create our own ice cream in our own way, serious, perfect........
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Reviewed at:
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Posted Jan 27, 2026
Love it!
I absolutely love this,i am crazy about ice cream ,gelato,sorbet,milkshakes and this product does them all and much more.so easy to use with recipes available
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alexanderb49_996
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Posted Jan 27, 2026
10 out of 5 stars. Would buy again. Would evangeli
I’m officially obsessed with the Ninja Creami. This thing is straight-up magic. I can turn literally anything into ice cream—especially protein ice cream—and it actually tastes like a legit dessert, not a sad “fitness substitute.”
Leftover protein shakes? Ice cream.
Greek yogurt + protein powder? Ice cream.
Random high-protein experiment at 9pm? Somehow… ice cream.
Th...
Leftover protein shakes? Ice cream.
Greek yogurt + protein powder? Ice cream.
Random high-protein experiment at 9pm? Somehow… ice cream.
Th...
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hartt88_2401
Reviewed at:
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Posted Jan 27, 2026
Great ice cream maker
I’ve been using the Ninja Creami for a while now, and it completely changed how I make frozen treats at home. What surprised me most at first was how easy the process is—I just mix my ingredients, freeze the pint overnight, and let the machine do the rest. When it spins, it turns a solid block into ice cream that’s smooth, creamy, and honestly better than I expected fro...
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DavitY
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Posted Jan 26, 2026
You need it😘😍
One of the best product, it makes great slushy and blend everything well, due to it has sharp blades. It is easy to use and also easy to build it up and clean. It is compact and fits kitchen perfectly.
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arjunh2_8557
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influenster.com
Posted Jan 26, 2026
Not for me
We bought this product and we’re excited to try healthier desserts but unfortunately every item in the book requires heavy cream and there weren’t better alternatives listed. I guess I should have done my own research becuase im now finding recipes online.
The other thing is that we don’t always have the foresight to premake and put in the fridge the night before want...
The other thing is that we don’t always have the foresight to premake and put in the fridge the night before want...
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Response from Staples :
Hello Arjunh,
Thank you for taking the time to leave a review.
We're so sorry to hear that the CREAMi wasn’t the right fit for you. We understand how frustrating it can be when you purchase an item that doesn't suit your lifestyle. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. If you ever need assistance with your products, don't hesitate to reach out to us. We're always here to provide you with tips and tricks that suit you. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen US
January 28, 2026
carmenaltagraciar_7804
Reviewed at:
influenster.com
Posted Jan 26, 2026
durable and easy to use
Ninja Creami is an innovative machine designed to quickly and easily prepare ice cream, sorbet, smoothies, and frozen desserts. Its main advantage is that it allows you to create homemade recipes, controlling the ingredients and the sugar or fat levels, ideal for people looking for healthier options.
It stands out for its ease of use, variety of automatic programs, and ...
It stands out for its ease of use, variety of automatic programs, and ...
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meriahc_2626
Reviewed at:
influenster.com
Posted Jan 26, 2026
A Total Game-Changer (Once You Get Past the Noise)
If you’ve been scrolling through social media and wondering if the Ninja CREAMi is actually worth the hype, let me save you the suspense: It is. As someone who is a bit of a frozen dessert snob, this machine has effectively retired my traditional ice cream maker. It’s not just an "ice cream maker"—it’s more like a culinary magician that turns a rock-solid block of froze...
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ciannaJ
Reviewed at:
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Posted Jan 26, 2026
Great
Works great and is sure easy to use although it is expensive the price for this particular product is worth it! It makes delicious thing that are customizable and it’s super easy to assemble! Overall great!
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keniaz5_4676
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Posted Jan 26, 2026
I love
I love it for its quality, the size is perfect for me, it works perfectly, it's easy to clean and maintain, I highly recommend it. I love making my breakfast in it every morning.
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