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Customer Reviews for Ninja CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker (NC501)

Ninja CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker (NC501)~#|#~D4EBEB3F-5E8C-417D-BB802DE62ED5ABBA_sc7
Ninja CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker (NC501)~#|#~29CF2002-C53C-41CA-8EAFD7DBAF4885AB_sc7
Ninja CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker (NC501) is Out of stock
Item # : 24622706
Model # : NC501
The Ninja CREAMi Deluxe turns almost anything into ice cream, sorbet, gelato, and much more—now with new programs including Italian Ice and Frozen Yogurt.
  • ADDED PROGRAMS: Unlock a variety of CREAMi frozen treats with 5 new programs.
  • XL CAPACITY: Family-sized treats for everyone to enjoy. New 24 oz. CREAMi XL Tubs hold 50% more ice cream than the original Ninja CREAMi.
Price is $279.99
4.2
292 reviews
5 star
69%
4 star
11%
3 star
4%
2 star
4%
1 star
12%
Most helpful positive review
Posted Jan 30, 2026
protien
amazing for protein icecream tasted amazing and made me feel good inside
VS
Most helpful critical review
Posted Dec 26, 2025
Seemed like a great deal but I only received a ninja creami not including the waffle maker. I’ve been trying to call and get a refund or get the waffle maker but it’s difficult getting someone on the phone and not worth the hassle.
Most recent reviews
mason67
Reviewed at:
sharkninja.com
Posted Jan 30, 2026
protien
amazing for protein icecream tasted amazing and made me feel good inside
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AmyE1981
Reviewed at:
sharkninja.com
Posted Jan 29, 2026
I got this for Christmas the first time I used it the bowl cracked. I had it in the freezer like the directions told me too and it cracked and now I can’t use it st all.
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Response from Staples :
Hi Amy, Thank you for taking the time to leave a review. We’re truly sorry to hear that the pint for your Ninja CREAMi cracked the very first time you used it, especially after receiving it as a Christmas gift. We understand how disappointing and frustrating that must feel, and we want to help make things right. We appreciate you for sharing this experience with us. We’ll make sure your feedback is passed along to the appropriate teams, so we can continue improving. If there’s anything more we can do to support you, or if you’d like to share additional details, we’re here and happy to listen. You can also connect with our Customer Care team for further assistance at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen.
January 30, 2026
Deja
Reviewed at:
sharkninja.com
Posted Jan 29, 2026
Great to a certain extent.
I bought this with the goal that making smoothies would be easier for my mother. But now finding out you have to freeze everything and preblend bigger things has just annoyed me. I thought it was for putting items together and blending but its just better for me to use my ninja Blender. Highly disappointed hopefully they'll make something that will do what the creami do...
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Response from Staples :
Hi Deja, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how disappointing it can be when a product doesn’t work the way you expected, especially when your goal was to make things easier for someone you care about. Your feedback is truly appreciated, and we will be sure to pass it along to our product team for future consideration. If you would like any further assistance or have questions about your product, please feel free to contact us at https://support.sharkninja.com/contact-us. Our team would be happy to help. Kind regards, Ninja Kitchen US
January 29, 2026
Bayoucraxy
Reviewed at:
sharkninja.com
Posted Jan 23, 2026
Great ice cream
So far I’m loving it! Only draw back is having to make vase ahead of time originally bought the green one but exchanged for silver
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Mom of 6
Reviewed at:
sharkninja.com
Posted Jan 21, 2026
Great purchase
We purchased this after Christmas as a family “treat”. It is easy to use and makes the best, freshest ice cream. You do have to plan ahead since the ingredients must be mixed and frozen before blending; however, the result is well worth the time and effort. We love the Ninja Creami!
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ZiZi
Reviewed at:
sharkninja.com
Posted Jan 19, 2026
Amazing!
Love it! Incredibly versatile and the color is beautiful!
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Kel55424
Reviewed at:
sharkninja.com
Posted Jan 16, 2026
Easy to operate
I’m loving my new Ninja creami. We have started with the basics and will experiment with add ins.
My only disappointment is that the QR code for free extra containers does not work. I only get routed to the website with no other option.
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CharlieMac
Reviewed at:
sharkninja.com
Posted Jan 14, 2026
Best ice cream ever!
Best ice cream ever.
So good.
Experimenting with ingredients IS FUN
DELICIOUS
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Jessie D
Reviewed at:
Shark Ninja
Posted Jan 12, 2026
Amazing treat maker
We've used this a lot since opening it on Christmas day. What an incredible product. So far we've made regular ice cream, lactose free ice cream and sorbet and it's done a wonderful job at all of them. I've personally made 3 batches of regular ice cream and they've all turned out great.
I also got the machine on a screaming good deal but even at regular price I feel it...
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Johan
Reviewed at:
sharkninja.com
Posted Jan 5, 2026
Wow factor!
Just got it and tryed 2 times. Made strawberry ice cream. My God, the machine is fantastic. Ice cream like in store. Just love it!
I wanted to get a Pacojet but this Ninja is similar, just 6000 dollar less!!
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John Brit
Reviewed at:
sharkninja.com
Posted Dec 26, 2025
Seemed like a great deal but I only received a ninja creami not including the waffle maker. I’ve been trying to call and get a refund or get the waffle maker but it’s difficult getting someone on the phone and not worth the hassle.
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Response from Staples :
Hi John. Thank you for sharing your experience with us. We understand how disappointing it is to receive only part of what you expected, and we appreciate you letting us know. Please contact us at https://support.sharkninja.com/contact-us so we can review your order and assist you with the next steps. Your feedback is important to us, and we want to make this right for you. Kind Regards, Ninja Kitchen US.
December 26, 2025
Iceberrrg
Reviewed at:
sharkninja.com
Posted Dec 15, 2025
Waste of money if you already own a blender
It's super loud sounds like a helicopter taking off. Super big and clunky. Overly complicated, I wanted to make a milk shake and filled half the basin. But you can't click half and choose milk shake you have to choose full .. dumb. Didn't breakup the mix ins. The recipe used too much milk to ice cream ratio and was basically flavored milk. This machine doesn't chill or...
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Response from Staples :
Hi there, Thank you for sharing your honest feedback. We’re truly sorry to hear that the product didn’t meet your expectations and that the experience was frustrating. We understand how disappointing it can be when a product doesn’t deliver the results you were hoping for. Your comments about the noise level, size, functionality, and recipe ratios are extremely valuable to us. Feedback like yours helps us improve our products and user experience. Kind Regards, Ninja Kitchen US.
December 15, 2025
Monic
Reviewed at:
sharkninja.com
Posted Dec 5, 2025
Fantastic icecream
I really recommend this product it's the best vanilla ice cream I had ever had
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Jimmyboy12
Reviewed at:
Shark Ninja ANZ
Posted Dec 2, 2025
Amazing 🤩
I bought this product and I absolutely loved it!!!!!!!!!
Great work ninja kitchen, my family and I love your stuff!
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RobH
Reviewed at:
sharkninja.com
Posted Nov 14, 2025
Amazing Ice Cream from Ninja Creami
Not sure where some of these reviews are coming from. I bought the Creami Deluxe a little over a month ago and it has been absolutely amazing. My favorite ice cream to make was strawberry, but now it’s something I call “Very Berry,” which has strawberries, blueberries, blackberries, and raspberries. It comes out amazing with the recipe for strawberry ice cream includ...
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Kiwipeso
Reviewed at:
Shark Ninja ANZ
Posted Oct 25, 2025
Great birthday present that pays for itself !
I brought this deluxe ice cream maker for my birthday, and some spare tubs for keeping the different types separate.
I have found that I have saved more on Ice Cream and Slushies than the machine has cost me in just 3 months, and it will be a profitable investment before Summer with the ingredients paying for themselves after Spring is done.
I got this mainly because m...
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Naugustyniak
Reviewed at:
sharkninja.com
Posted Oct 19, 2025
LOVE
I bought this in order to make dairy-free ice cream. I was not really hopeful that it was going to be great but boy was I wrong. It is so smooth and creamy and tastes just like dairy ice cream.
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bebe52
Reviewed at:
sharkninja.com
Posted Oct 11, 2025
Love Ice cream - this is for you
I love this product, have tried so many different flavors.
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Phoebursula
Reviewed at:
sharkninja.com
Posted Oct 10, 2025
Creamy deliciousness
This is one of the best buys I've ever made! I love ice cream, however don't like the caloric value of it. So, now I can make my own creamy deliciousness!!!!
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MavisJ
Reviewed at:
sharkninja.com
Posted Oct 2, 2025
Love it!
So far, I love my Ninja Creami. I've had it for about 6 months now. During the hot summer months, I loved being able to come home and have ice cream or a slushi. My only complaint, so far, and this is probably something I'm doing wrong is that sometimes, when making slushis, the add in liquid seems to overflow the container and leak out some.
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