Customer Reviews for Ninja CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker (NC501)
Item # : 24622706
Model # : NC501
The Ninja CREAMi Deluxe turns almost anything into ice cream, sorbet, gelato, and much more—now with new programs including Italian Ice and Frozen Yogurt.
- ADDED PROGRAMS: Unlock a variety of CREAMi frozen treats with 5 new programs.
- XL CAPACITY: Family-sized treats for everyone to enjoy. New 24 oz. CREAMi XL Tubs hold 50% more ice cream than the original Ninja CREAMi.
Price is $279.99
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
280 reviews
Most helpful positive review
Posted Dec 5, 2025
Fantastic icecream
I really recommend this product it's the best vanilla ice cream I had ever had
VS
Most helpful critical review
Posted Dec 26, 2025
Seemed like a great deal but I only received a ninja creami not including the waffle maker. I’ve been trying to call and get a refund or get the waffle maker but it’s difficult getting someone on the phone and not worth the hassle.
John Brit
Reviewed at:
sharkninja.com
Posted Dec 26, 2025
Seemed like a great deal but I only received a ninja creami not including the waffle maker. I’ve been trying to call and get a refund or get the waffle maker but it’s difficult getting someone on the phone and not worth the hassle.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi John.
Thank you for sharing your experience with us. We understand how disappointing it is to receive only part of what you expected, and we appreciate you letting us know. Please contact us at https://support.sharkninja.com/contact-us so we can review your order and assist you with the next steps. Your feedback is important to us, and we want to make this right for you.
Kind Regards,
Ninja Kitchen US.
December 26, 2025
Iceberrrg
Reviewed at:
sharkninja.com
Posted Dec 15, 2025
Waste of money if you already own a blender
It's super loud sounds like a helicopter taking off. Super big and clunky. Overly complicated, I wanted to make a milk shake and filled half the basin. But you can't click half and choose milk shake you have to choose full .. dumb. Didn't breakup the mix ins. The recipe used too much milk to ice cream ratio and was basically flavored milk. This machine doesn't chill or...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there,
Thank you for sharing your honest feedback. We’re truly sorry to hear that the product didn’t meet your expectations and that the experience was frustrating. We understand how disappointing it can be when a product doesn’t deliver the results you were hoping for.
Your comments about the noise level, size, functionality, and recipe ratios are extremely valuable to us. Feedback like yours helps us improve our products and user experience.
Kind Regards,
Ninja Kitchen US.
December 15, 2025
Monic
Reviewed at:
sharkninja.com
Posted Dec 5, 2025
Fantastic icecream
I really recommend this product it's the best vanilla ice cream I had ever had
0up votes 0
0down votes 0
Report
Jimmyboy12
Reviewed at:
Shark Ninja ANZ
Posted Dec 2, 2025
Amazing 🤩
I bought this product and I absolutely loved it!!!!!!!!!
Great work ninja kitchen, my family and I love your stuff!
Great work ninja kitchen, my family and I love your stuff!
0up votes 0
0down votes 0
Report
RobH
Reviewed at:
sharkninja.com
Posted Nov 14, 2025
Amazing Ice Cream from Ninja Creami
Not sure where some of these reviews are coming from. I bought the Creami Deluxe a little over a month ago and it has been absolutely amazing. My favorite ice cream to make was strawberry, but now it’s something I call “Very Berry,” which has strawberries, blueberries, blackberries, and raspberries. It comes out amazing with the recipe for strawberry ice cream includ...
Read full review
0up votes 0
0down votes 0
Report
Kiwipeso
Reviewed at:
Shark Ninja ANZ
Posted Oct 25, 2025
Great birthday present that pays for itself !
I brought this deluxe ice cream maker for my birthday, and some spare tubs for keeping the different types separate.
I have found that I have saved more on Ice Cream and Slushies than the machine has cost me in just 3 months, and it will be a profitable investment before Summer with the ingredients paying for themselves after Spring is done.
I got this mainly because m...
I have found that I have saved more on Ice Cream and Slushies than the machine has cost me in just 3 months, and it will be a profitable investment before Summer with the ingredients paying for themselves after Spring is done.
I got this mainly because m...
Read full review
0up votes 0
0down votes 0
Report
Naugustyniak
Reviewed at:
sharkninja.com
Posted Oct 19, 2025
LOVE
I bought this in order to make dairy-free ice cream. I was not really hopeful that it was going to be great but boy was I wrong. It is so smooth and creamy and tastes just like dairy ice cream.
0up votes 0
0down votes 0
Report
bebe52
Reviewed at:
sharkninja.com
Posted Oct 11, 2025
Love Ice cream - this is for you
I love this product, have tried so many different flavors.
0up votes 0
0down votes 0
Report
Phoebursula
Reviewed at:
sharkninja.com
Posted Oct 10, 2025
Creamy deliciousness
This is one of the best buys I've ever made! I love ice cream, however don't like the caloric value of it. So, now I can make my own creamy deliciousness!!!!
0up votes 0
0down votes 0
Report
MavisJ
Reviewed at:
sharkninja.com
Posted Oct 2, 2025
Love it!
So far, I love my Ninja Creami. I've had it for about 6 months now. During the hot summer months, I loved being able to come home and have ice cream or a slushi. My only complaint, so far, and this is probably something I'm doing wrong is that sometimes, when making slushis, the add in liquid seems to overflow the container and leak out some.
0up votes 0
0down votes 0
Report
Craig
Reviewed at:
sharkninja.com
Posted Sep 30, 2025
Electrical problem?
I have to unplug and replug the cord in every time I use it. Other than that, it works great
0up votes 0
0down votes 0
Report
BermudaD
Reviewed at:
sharkninja.com
Posted Sep 17, 2025
Love! Love! Love!
This Ninja system is awesome!!!!!!!!!!!!!
Love it so much.
Soooo easy and does such a great job.
Love it so much.
Soooo easy and does such a great job.
0up votes 0
0down votes 0
Report
Kitchen
Reviewed at:
sharkninja.com
Posted Sep 17, 2025
Great Product
I love the flavor and convenience of making my own ice cream at home. Have recommended this to several of my friends and family.
0up votes 0
0down votes 0
Report
Katt
Reviewed at:
sharkninja.com
Posted Sep 13, 2025
Disappointed there aren’t more options using fresh fruit. Thought this was going to be a healthier option than highly processed/sugary store brands. Not really interested in having to use flavored syrups. On the up side the fresh fruit slushy, fresh fruit sorbet and yogurt features are great.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello Katt, Thank you for taking the time to leave a review. We completely understand your disappointment, as many customers, like you, are looking for healthier options, and using fresh fruit with the Ninja CREAMi should feel easy and rewarding. Here's a link to some recipes that can be used with this unit. https://support.ninjakitchen.com/hc/en-us/articles/5783868076316-NC501-Series-Ninja-CREAMi-Deluxe-11-in-1-Ice-Cream-and-Frozen-Treat-Maker-Inspirational-Guide
Kind regards, Ninja Kitchen
September 22, 2025
Blue Fox
Reviewed at:
sharkninja.com
Posted Sep 3, 2025
MESSi But Well Built
I've had this for nearly 6 months and, for whatever reason, must unplug-and-plug in (every time) to power on the unit. Annoying, to say the least. I am going to wear out the electrical socket before too long. The outlet is on a dedicated 15 amp circuit. Does this require 20 amps or what?! I, anyway, otherwise LOVE the build quality of this item: solid as a rock. I bough...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Blue, Thank you for taking the time to share your experience. We’re truly sorry to hear about the power-on issue and the leaking during your first use. That’s definitely not the experience we want for our customers. While we do recommend turning the appliance off and unplugging it when not in use, before assembling or disassembling parts, and before cleaning, you should not have to unplug and plug it back in every time just to power it on. To help resolve this, we suggest following our troubleshooting guide: https://support.ninjakitchen.com/hc/en-us/articles/10151979009436-NC500-Series-Ninja-CREAMi-Deluxe-11-in-1-Ice-Cream-and-Frozen-Treat-Maker-Troubleshooting-Guide
If the steps in the guide don’t resolve the issue, it will direct you to our customer service line for further assistance. We appreciate your patience and are here to help.
September 3, 2025
Siberianklmc
Reviewed at:
sharkninja.com
Posted Aug 30, 2025
Great features and so many options to choose from.
So far I am loving my Ninja Creami Deluxe. I have made cookies and Crwam Ice cream, following the vanilla ice cream recipe in the book and adding mix-ins of Oreo’s. Also made Almond chocolate ice cream. I have a black coffee with half and half and sugar base in the freezer now to make the Creamiccino recipe from the Ninja Creami Deluxe recipe book. So far a success!
0up votes 0
0down votes 0
Report
Ty Sih
Reviewed at:
sharkninja.com
Posted Aug 17, 2025
Great icecream maker
It's a great icecream maker machine.. I've been making icecream of my choice anyway I want healthy ways. Since I got it.. only con is a bit noisy. But I can deal with that.. Hope this machine will kast me a long time tho. I really like it.
0up votes 0
0down votes 0
Report
ahollow1
Reviewed at:
sharkninja.com
Posted Aug 16, 2025
Don’t but this product
Recently bought and already broken. Stripped threads on mixer after a few uses. What a waste of money!
0up votes 0
0down votes 0
Report
Response from Staples :
Hello ahollow1,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the threads on your Ninja CREAMi Deluxe have been stripped. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
August 19, 2025
HWallis
Reviewed at:
sharkninja.com
Posted Jul 30, 2025
Excellent Product
We bought this a few weeks ago and my husband and I finally made ice cream in it last week. It was absolutely delicious. We made the rocky road from the recipe book that came with the Creami. I was a silly goose and forgot to get the extras for the rocky road. So it ended up just being the road, but it tasted like a Wendy’s Frosty! Literally so good. It’s super easy to ...
Read full review
0up votes 0
0down votes 0
Report
Cooking
Reviewed at:
Shark Ninja ANZ
Posted Jul 29, 2025
Waste of money
Biggest waste of money - I bought this in November last year with high hopes and think I've used it three times. Some of the instructions are confusing and the time for such a small amount - it's useless for a family. I finally took it off the bench and have pushed it to the back of the cupboard. It was a very expensive dust collector.
0up votes 0
0down votes 0
Report