Customer Reviews for Cuisinart Single Serve Coffee Maker, Stainless Steel (SS-10P1)

We’re sorry to hear your coffee maker stopped working so soon and understand how frustrating frequent grinder cleaning can be. While routine maintenance is recommended, your unit should not require full disassembly every few days. We’d like to help troubleshoot the issue or assist with replacement options to ensure you have a properly functioning product. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900530137 and you’re also welcome to visit Cuisinart.com to explore models that may better suit your needs.

Thank you for sharing your detailed comparison and for your loyalty to Cuisinart over the years. We’re glad to hear the SS-10 brews great coffee and that you’re enjoying the programmable features and adjustable temperature, though we understand how the lighter build may feel different from the SS-700. We appreciate your feedback on the overall construction, as it helps us continue to refine our products. For more options that may better match the feel of previous models, we welcome you to visit Cuisinart.com or contact our Consumer Assistance Center at 1-800-726-0190.

We’re glad to hear you enjoy Cuisinart products and appreciate you sharing your experience. Some noise is normal during operation, especially with grinding or blending, but we want to ensure your unit is functioning properly. Our team reviews customer feedback regularly, and we welcome the opportunity to address any concerns or questions you have about your unit. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900527494 so we can assist you directly.

We’re sorry to hear you’re experiencing this repeatedly and appreciate your loyalty to Cuisinart. For the hottest brew, please ensure the “Extra Hot” setting is selected, the carafe and brew basket are properly seated, and the machine has fully preheated before brewing, as these factors can impact temperature. If your coffee is still coming out warm despite these steps, our team can help troubleshoot or review replacement options. We also have other models on Cuisinart.com that may better meet your needs.

Thank you for sharing your experience. We understand how much you valued your previous brewer and appreciate your loyalty to our brand. While this replacement may have some differences in design and weight, many customers find that ensuring regular descaling helps maintain optimal performance and longevity. Your feedback regarding build quality and performance has been shared with our product team. If you have any questions or need assistance, our Customer Support team is available at 1-800-726-0190 and would be happy to help.