Customer Reviews for Ninja 12-Cups Single Serve & Automatic Drip Coffee Maker, Black (CFP301)
Item # : 24623283
Model # : CFP301
Ninja DualBrew Pro Specialty Coffee System: Versatile Brewing with Grounds and Pods for Every Coffee Lover.
- Faster Brewing: Brew a coffee pod faster than a leading Keurig coffee maker upon startup
- Dual Coffee Maker: Grounds and pods coffee system with 9 grounds brew sizes (Small Cup, Cup, XL Cup, Travel Mug, XL Travel Mug, ¼ Carafe, ½ Carafe, ¾ Carafe, or Full carafe) in addition to 4 traditional pod brew sizes (6, 8, 10, or 12 oz)
Price is $149.99, Regular price was $239.99, You save 37%
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Over 30
640 reviews
Most helpful positive review
Posted Nov 22, 2025
Great coffee machine
Very much enjoying my Ninja Dual brew.Find it is very versatile for my needs.Love my cappuccino in the morning.
VS
Most helpful critical review
Posted Nov 15, 2025
Don't buy this product!
I thought I would love this product but unfortunately, if there was a lemon law for coffee makers, this would apply. I called a couple of months before warranty ran out and said the pod attachment didn't work so they sent me a new one which also didn't work. Now the coffee maker stops at 20% in and indicates clean which I have done numerous times, I now have had the ...
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Paul65
Verified Buyer
Reviewed at:
Shark Ninja
Posted Nov 22, 2025
Great coffee machine
Very much enjoying my Ninja Dual brew.Find it is very versatile for my needs.Love my cappuccino in the morning.
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Tyson S.
Verified Buyer
Reviewed at:
Shark Ninja
Posted Nov 22, 2025
No Complaints - Works well
Works as indicated. No issues. Coffee tastes great
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Lisa S
Verified Buyer
Reviewed at:
Shark Ninja
Posted Nov 20, 2025
Two
Loved this coffee maker so much I bought a second one for our holiday home. Big water reservoir for a large pot of coffee that stays warm for a couple hours after. Haven’t used the pod part yet. Easy to use and easy to clean.
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Melissa7
Reviewed at:
sharkninja.com
Posted Nov 20, 2025
It's great until it isn't...
It's a great coffee maker. The best in my opinion.... Until it isn't. You'll be lucky if it lasts longer than 2 years. It eventually just stops brewing. Seems to be a common problem from what I've seen online. Disappointing for the price.
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Response from Staples :
Hello there,
Thank you for taking the time to leave a review.
We’re glad to hear you enjoyed your coffee maker initially, and we’re truly sorry to learn that it stopped brewing after two years. That’s definitely not the experience we want for our customers, and we understand how disappointing this can be—especially given the investment. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
November 21, 2025
mabelg9_4750
Reviewed at:
influenster.com
Posted Nov 20, 2025
Just amazing
I think I have an older one but still amazing. You can make coffee and tea. You can froth the milk and get an amazing cappuccino. It is easy to clean because you can divide all the pieces. You can control the strong of the coffee
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emmaw96_280
Reviewed at:
influenster.com
Posted Nov 20, 2025
Great
Love this dual brew pro speciality coffee system! It’s so great that it is compatible with k cup pods. Makes my mornings so much easier! Love it so much
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emilyw539_4754
Reviewed at:
influenster.com
Posted Nov 20, 2025
Great specialty coffee maker!
There are so many things to love about the Ninja DualBrew Specialty Coffee System! It’s an incredibly versatile and easy to use speciality coffee maker, and I appreciate the ability to make a full pot of coffee as well. It’s very high quality and easy to clean, and the setup was a breeze! I tend to use the 4 ounce specialty setting to make espresso-like coffee, and the....
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TIMBO25
Reviewed at:
sharkninja.com
Posted Nov 17, 2025
I BOUGHT THIS PRODUCT AND THE WATER IS NOT HEATING NOW. IT'S LUKE WARM AT BEST.
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Response from Staples :
Hello,
Thank you for taking the time to provide your feedback.
We understand this has caused a lot of frustration, and we're here to help. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
November 17, 2025
DB40
Verified Buyer
Reviewed at:
Shark Ninja
Posted Nov 17, 2025
Spilling the tea on this brewer
I enjoy this system!
Pros- I can get rid of my kettle as the hot water is an easy pour, the scoop that comes attached goes back on so effortlessly, coffee tastes great, easy to use, i enjoy the k cup portion can be removed if you just want the carafe. Takes #4 filters (had to buy all new filters), enjoy the part that comes down for single cup brewing and folds back up ...
Pros- I can get rid of my kettle as the hot water is an easy pour, the scoop that comes attached goes back on so effortlessly, coffee tastes great, easy to use, i enjoy the k cup portion can be removed if you just want the carafe. Takes #4 filters (had to buy all new filters), enjoy the part that comes down for single cup brewing and folds back up ...
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Sonnyjames
Reviewed at:
sharkninja.com
Posted Nov 16, 2025
Brews the Best Tasting and Hottest Coffee
The Ninja DualBrew Pro - makes the best tasting and hottest coffee I have ever made from home, plus the Boil water selection for making tea is just awesome. I would recommend - washing all components before using and running 2 trial breakin brews to help season the brewer. After using the DualBrew for a few times I would rate this a 5 plus - love how accurate the o...
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MamiCappa
Reviewed at:
sharkninja.com
Posted Nov 16, 2025
Love it
Just recently purchased this item and I am so fascinated with it. Does lots of different brew selection options
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kmb4567
Reviewed at:
sharkninja.com
Posted Nov 15, 2025
Don't buy this product!
I thought I would love this product but unfortunately, if there was a lemon law for coffee makers, this would apply. I called a couple of months before warranty ran out and said the pod attachment didn't work so they sent me a new one which also didn't work. Now the coffee maker stops at 20% in and indicates clean which I have done numerous times, I now have had the ...
Read full review
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Response from Staples :
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the product didn’t meet your expectations and we understand how disappointing this must have been. Your feedback is very important, and we’ll be sure to share your experience with our product development team to help improve future designs and performance. We're grateful for the opportunity to learn from your experience.
Kind Regards,
Ninja Kitchen
November 19, 2025
APMC
Reviewed at:
sharkninja.com
Posted Nov 14, 2025
Not as Advertised
Does not come with the 3 prong pod adapter that is shown in the pictures. Ninja has been trying to send me one, but so far I’ve been sent the single prong pod adapter. Still waiting for them to work this out….
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Response from Staples :
Hello there,
Thank you for taking the time to leave a review.
We’re genuinely sorry for the inconvenience and appreciate your patience while we work to resolve this. Your feedback is very important to us, and we’ll be sure it’s shared with our product team for review.
Kind Regards,
Ninja Kitchen
November 17, 2025
MJW19
Reviewed at:
sharkninja.com
Posted Nov 11, 2025
Decent machine
Has some quirks. Drips when it shouldn’t etc.
This is our second one, replaced under warranty. We’ll see how it goes.
This is our second one, replaced under warranty. We’ll see how it goes.
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MsVicky
Reviewed at:
sharkninja.com
Posted Nov 10, 2025
Ninja does not disappoint!
I've had it a couple weeks now and it's fabulous! This machine really does make better coffee. I'm using the same kind of coffee as I did with my normal coffee maker and it just tastes so much smoother. It literally replaced 3 machines.
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Margarita
Reviewed at:
sharkninja.com
Posted Nov 9, 2025
Great coffee machine!
I bought this almost a month ago and so far it’s been great! We use both the k-cups and the carafe and have no complaints.
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PamelaT
Reviewed at:
sharkninja.com
Posted Nov 9, 2025
Perfect
Love this coffee maker. Pods taste so much better than with my old Keurig. The rich setting is perfect, I bought this so that I could use pods or make a pot of coffee. Perfect.
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Mj135
Reviewed at:
sharkninja.com
Posted Nov 6, 2025
Good but doesn’t last
I’ve gone through 2 of these. Great when it works, I really have liked it, but then they stop working suddenly, mechanically. Really liked the first one, maybe just a fluke, over warranty time so purchased again. Have gone through 2 within 4 years.
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We're really unhappy you’re experiencing this, this sounds really inconvenient. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach out to our team at 1-800-365-0135.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
November 6, 2025
Supermom
Reviewed at:
sharkninja.com
Posted Nov 5, 2025
Makes Great coffee
My husband and I bought this coffee maker years ago when we remodeled our kitchen. We love the dual brew option. It makes a great cup of coffee. We choose to use filtered water in our coffee maker and it keeps the flow clear from clogging like tap water would cause. We highly recommend this product.
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Ecuamex17
Reviewed at:
sharkninja.com
Posted Nov 5, 2025
No do not buy it not recommend
I received this coffee machine As a gift 10 months ago and 8 months ago it stopped working the pods don't work and I can’t make it 12 cup of coffee every time I tried to mke refmgular code start beeping and show clean I I have always maintained it by cleaning it but still not working even I buy a new pod replacement
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We understand this has caused a lot of frustration, and we're here to help. We'll make sure your feedback reaches the appropriate teams for consideration in future product planning. In the meantime for help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
November 5, 2025