Customer Reviews for Ninja 12-Cups Single Serve & Automatic Drip Coffee Maker, Black (CFP301)
Item # : 24623283
Model # : CFP301
Ninja DualBrew Pro Specialty Coffee System: Versatile Brewing with Grounds and Pods for Every Coffee Lover.
- Faster Brewing: Brew a coffee pod faster than a leading Keurig coffee maker upon startup
- Dual Coffee Maker: Grounds and pods coffee system with 9 grounds brew sizes (Small Cup, Cup, XL Cup, Travel Mug, XL Travel Mug, ¼ Carafe, ½ Carafe, ¾ Carafe, or Full carafe) in addition to 4 traditional pod brew sizes (6, 8, 10, or 12 oz)
Price is $239.99
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715 reviews
Most helpful positive review
Posted Mar 20, 2026
Best Coffee Pot Around
We love the Ninja Dualbrew Pro! We use it every day for various uses. For full pots of coffee to a single cup with the K-cup option. It also features a hot water option that we use to heat up our daughter’s bottles. Its sleek design tucks back on our countertop leaving ample space. 10/10 must buy!
VS
Most helpful critical review
Posted Mar 19, 2026
STOPS WORKING
I LOVED this coffee pot when I first bought it. It brewed fast and the coffee was delicious. Ive owned it for a bout a year now. It stops working ALL THE TIME! I am constantly putting it through the clean cycle. I stopped buying Keurigs for this reason. I heard fairly good things about Ninja so I decided to try as of now im not happy. When I first got this machine it w...
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LouisJ
Reviewed at:
influenster.com
Posted Mar 20, 2026
Best Coffee Pot Around
We love the Ninja Dualbrew Pro! We use it every day for various uses. For full pots of coffee to a single cup with the K-cup option. It also features a hot water option that we use to heat up our daughter’s bottles. Its sleek design tucks back on our countertop leaving ample space. 10/10 must buy!
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MichelleL
Reviewed at:
sharkninja.com
Posted Mar 19, 2026
STOPS WORKING
I LOVED this coffee pot when I first bought it. It brewed fast and the coffee was delicious. Ive owned it for a bout a year now. It stops working ALL THE TIME! I am constantly putting it through the clean cycle. I stopped buying Keurigs for this reason. I heard fairly good things about Ninja so I decided to try as of now im not happy. When I first got this machine it w...
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Response from Staples :
Hi Michelle,
Thank you for leaving a review on the DualBrew.
We’re truly sorry to hear that your coffee maker hasn’t continued to perform the way it did when you first purchased it. Frequent cleaning cycles and repeated breakdowns are understandably frustrating, and we’d really like the chance to make this right. For prompt assistance, please contact our team through our support page so that one of our representatives can help you directly. You may also find useful information in our self‑help guide, which includes extra troubleshooting steps. We value the opportunity to address your concerns. All relevant links are listed below.
Self-Help Guide: https://support.sharkninja.com/en-CA/article/CFP300-Series-Ninja-DualBrew-Pro-Specialty-Coffee-System-Troubleshooting-Guide-ca
Contact Page: https://support.sharkninja.com/en-CA/contact-us
Kind regards,
Ninja Kitchen
March 19, 2026
RachaelE
Reviewed at:
influenster.com
Posted Mar 7, 2026
This does it all plus some!
I am so amazed with this coffee maker, it is better than any brand and style I have ever used. It is quick and easy. This thing can make classic, rich, over ice, or specialty coffee. I can use k cups or make a whole pot. I can delay a k cup also! It even has a measuring utensil on the side and a built in frother that easily swings out for use and back to store. There is...
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hmomof2
Reviewed at:
sharkninja.com
Posted Mar 7, 2026
Well Thought Out
So many options! Great design. I love the flexibility of using K cups or making tea in a flash. Often I use it to make a quick bowl of oatmeal.No regret in making this purchase.
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Mde1010m1
Reviewed at:
sharkninja.com
Posted Mar 6, 2026
Does everything very well.
This machine is awesome. I love that it's multifunctional. Although it originally came out with the 3 pin needle, Ninja has updated it to the standard 1 pin. There are 0 spills.
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MoMac
Reviewed at:
sharkninja.com
Posted Mar 5, 2026
Love, love
Love, love, love my new coffee maker!! Makes great coffee, can either get boiling or hot water for tea or other beverages without getting a coffee taste, and I can still make my specialty coffees. The pod adapter takes a time or two to get the hang of it. It’s so versatile. I would recommend this to everyone.
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Jim48
Reviewed at:
sharkninja.com
Posted Mar 3, 2026
Great product!
Only had this for about a month but very happy so far. This coffee maker does about anything one could ask for. Couldn’t be more pleased!
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Product No Good
Reviewed at:
sharkninja.com
Posted Mar 2, 2026
READ REVIEW BEFORE BUYING NINJA COFFEE POT
WE ARE EXTREMELY DISAPPOINTED WITH OUR NINJA COFFEE POT!!!!!!! We bought our Ninja Dual Brew about a year ago, but have used it for less than a year and it no longer brews coffee. It begins the brewing process and then beeps after we select our coffee choice. When we try to retrieve the K-Cup, it has built up pressure in the machine and it exploded hot water and grind...
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Response from Staples :
Hi there,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about the issues you have experienced with your coffee maker, and we understand how frustrating and disappointing this situation must be.
To help get this resolved as quickly as possible, please try our troubleshooting guide below. If the steps do not resolve the issue, the guide will direct you to our Customer Support Team for further assistance:
https://support.sharkninja.com/en-CA/article/CFP300-Series-Ninja-DualBrew-Pro-Specialty-Coffee-System-Troubleshooting-Guide-ca
Kind regards,
Ninja Kitchen
March 5, 2026
Jess_87
Reviewed at:
sharkninja.com
Posted Feb 27, 2026
Great Machine!
I've had mine for around a year now and love it! I'm not a huge coffee drinker but do like one occasionally. What I am, is more of a tea drinker - this machine does it all!
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Bevee
Reviewed at:
sharkninja.com
Posted Feb 27, 2026
Very happy with the purchase of this coffee machine
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HannahR
Reviewed at:
influenster.com
Posted Feb 18, 2026
10000/10 coffee maker
My absolutely favorite coffee machine! Ninja products never miss. I’ve had mine for a few years and it’s still going strong! It makes the best coffee and is super quick. I love that you can set a timer to have it brew at a certain time in the mornings, I’m able to wake up to a freshly made cup of coffee. This coffee maker has been a complete game changer, I’m telling yo...
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Reine
Reviewed at:
sharkninja.com
Posted Feb 17, 2026
Grest features and well designed
I purchased this machine while I was on vacation in S Carolina. I had it shipped to my home in Florids as I did not want to have to carry it with me while flying. I was not able to get to it until the last few days due to medical issues. I love the way it functions, but am not able to use the pods that I purchased, especialy for my model. I put the pods in as direct...
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Klisa88
Reviewed at:
sharkninja.com
Posted Feb 12, 2026
Versatile and compact
Living in a multigenerational home coffee orders are different. My dad loves to set the coffee pot at night and while he’s getting ready it starts brewing. The delayed brew is perfect for that. My mom likes to spice it up and have different brands of coffee on different days. I love having the variety of making an ice coffee today or a frothy rich warm drink tomorrow. I...
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Jgreen99
Reviewed at:
sharkninja.com
Posted Feb 12, 2026
Great buy
Works exactly as advertised. Very happy and would recommend this!
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LisandraH
Reviewed at:
influenster.com
Posted Feb 11, 2026
The Best coffee maker
The best coffee maker, without a doubt. Easy to use and easy to clean. For tea lovers it has a function that dispenses hot water for brewing delicious tea. The best investment for those who, like me enjoy a good cup of coffee
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Gmg1
Reviewed at:
sharkninja.com
Posted Feb 10, 2026
I don’t like
I used to like this brand, but not anymore. I've bought this coffee maker twice now, and both have broken down in five years for the same reason. I also have a fan oven that's two years old and it's broken too. That's its lifespan: two to three years. You can pay less for other products that last the same amount of time. I'm sorry, but I don't like Ninja anymore.
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We’re deeply unhappy to hear about your experience, having multiple products fail on you over the years is incredibly frustrating, and it’s completely understandable that you’d feel disappointed after investing in items you expected to last. This isn’t the level of durability or reliability we want our customers to experience. We recommend contacting our support team using the link here: https://support.sharkninja.com/contact-us. We are always ready to assist and ensure your experience is a positive one.
Kind Regards,
Ninja Kitchen
February 10, 2026
Heygoat83
Reviewed at:
sharkninja.com
Posted Feb 10, 2026
Nice coffee maker
I've had it for about a month and it's a awesome machine. Still getting accustomed to the new features
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how do I get it returned
Reviewed at:
sharkninja.com
Posted Feb 10, 2026
Worst experience had from Ninja
It doesn't work. How do I return it to Ninja? Can you please help me?
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We're deeply unhappy to hear that your Ninja DualBrew isn't working. We truly understand how this situation has impacted your experience, and it’s definitely not the level of service we aim to provide. We kindly invite you to contact our support team using the link here: https://support.sharkninja.com/contact-us for further assistance. We are always ready to assist and ensure your experience is a positive one.
Kind Regards,
Ninja Kitchen
February 10, 2026
Kathie4064
Reviewed at:
sharkninja.com
Posted Feb 10, 2026
Great features
I am totally happy with the taste of the coffee from the pot and the pod. I don’t like the separate pod maker. It is so awkward and I have to find a place to put it when it’s not being used.
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GSXR007
Reviewed at:
sharkninja.com
Posted Feb 9, 2026
No bueno
Just purchased, will return.
Make a pot, first cup is fine, but not quite hot enough. When we go back for a second cup, it's all cold.
Our old one stayed hot had a keep warm button. This model apparently does not keep your coffee hot.
Make a pot, first cup is fine, but not quite hot enough. When we go back for a second cup, it's all cold.
Our old one stayed hot had a keep warm button. This model apparently does not keep your coffee hot.
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We sincerely regret that your coffee isn’t staying hot and that this model isn’t meeting your expectations. We understand how frustrating this can be, and we’re eager to help. We can confirm that the Keep Warm button is located just above the Power button. If you need additional details, please feel free to refer to our owner’s manual. You can also contact our support team at any time if you need further assistance. All relevant links have been provided below for your convenience.
Owner's Manual: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zha7/94yScg6q6YxMmvq3QKLuezsXWI9v9J7aoJZxBJp8VX4
Contact Page: https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
February 10, 2026