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Customer Reviews for Ninja 12-Cups Automatic Drip Coffee Maker, Black (CM371)

Ninja 12-Cups Automatic Drip Coffee Maker, Black (CM371)~#|#~8FE8E3DD-D932-4816-A98CB727D0204298_sc7
Ninja 12-Cups Automatic Drip Coffee Maker, Black (CM371) is Out of stock
Item # : 24623284
Model # : CM371
Ninja Hot & Iced XL Coffee Maker with Rapid Cold Brew: Versatile Brewing for Every Coffee Lover.
  • COLD BREW: Smooth, fresh cold brew in as little as 10 minutes.
  • 8 BREW SIZES: Small cup, regular cup, XL cup, travel size, or XL travel size. Plus, you can choose from a quarter, half, or full carafe.
Price is $169.99
4.3
82 reviews
5 star
70%
4 star
10%
3 star
6%
2 star
6%
1 star
9%
Most helpful positive review
Posted May 16, 2025
I’m really happy with my coffee maker
Very easy to use and not a lot of extra garbage to clean up like with the Keurig if I want one cup, I have one cup if I want the whole pot, I can have the whole pot. It’s wonderful.
VS
Most helpful critical review
Posted Feb 3, 2025
Really bad design. Do not purchase
Agreed this is a bunk product. Terrible coffee pot. Coffee grounds everywhere. Talk about a horrible way to start the day, every day. Such an expensive pile of trash. Idk if I have the heart to even attempt to resell it knowing the demise I will be providing another person.
Most recent reviews
Wrenkl
Reviewed at:
Ninja
Posted May 16, 2025
I’m really happy with my coffee maker
Very easy to use and not a lot of extra garbage to clean up like with the Keurig if I want one cup, I have one cup if I want the whole pot, I can have the whole pot. It’s wonderful.
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Puluke77
Reviewed at:
Ninja
Posted May 7, 2025
Good Product
Product works as advertised; my only concern is the water reservoir doesnt develop green bacteria for the water trapped inside the water inlet. You have to manually release the remaining water after every use.
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Sara
Reviewed at:
Ninja
Posted May 7, 2025
Temperature Help
Hi, I just got my coffee maker and noticing the coffee does not come out super hot. I have to throw in the microwave almost as soon as the brew is finished. Has anyone else has this issue? is there a way to fix it?
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Bronson Coffee pot
Reviewed at:
Ninja
Posted May 6, 2025
Coffee pot
It's ok. It has the tendency to stop half way through a brew and not finish. We have to turn it off and reset it then turn it back on.
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ray57
Reviewed at:
Ninja
Posted Apr 29, 2025
Didn't Hold Up
I was really enjoying this coffee maker and then after 4 months it stopped regulating the amount of water that flowed. If you put 50 ounces in the reservoir, it doesn't matter what setting, you got all 50 ounces of water.
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Cherry2
Reviewed at:
Ninja
Posted Apr 28, 2025
Does everything right, including it's size
Totally pleased and delighted. This makes coffee that I really like, particularly the "rich" setting. I'm very experienced w coffee making and this truly works for me and reduces the labor involved. I wish there were less plastic, perhaps something to look forward to in the future?
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Vince1230
Reviewed at:
Ninja
Posted Apr 21, 2025
Nice coffeemaker love the over ice feature
Purchased this as a treat to myself to replace a single brew coffeemaker. Machine was easy to set up and understand. Really did not need instructions except for brew modes and how much coffee you get as to not overflow my coffee mugs. The coffee tastes great I prefer the bold mode my wife likes regular. May take some time getting to know many scoops you like for strengt...
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Queen De
Reviewed at:
Ninja
Posted Apr 16, 2025
Loved my Ninja so much I purchased 3 more!
Excellent coffee maker! Purchased one for personal use, loved it so much I purchased a second for my mother for her birthday. We needed a new coffee maker for work, so I purchased one for work. Everyone loved how easy and fast it brewed. The multiple size options were a real hit since we do not have to make an entire pot of coffee if someone wanted a late afternoon cup ...
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thnman
Reviewed at:
Ninja
Posted Apr 12, 2025
Took a few tries to get the strength how I like it, especially single serve,but it's rocking now!
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t2023
Reviewed at:
Ninja
Posted Mar 14, 2025
Bad water flow from filter
I bought the Ninja Hot & Iced coffee maker in September of 2023. Loved it for the first 9 months, but now not so much. Most of the time I use the travel size when brewing my morning coffee, but when it is finished it always leaves about an inch of water in the filter. I close the flow, wait a few seconds and then open it back up and a little bit will come out, so I do t...
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Brian
Reviewed at:
Ninja
Posted Feb 21, 2025
Cold coffee
Coffee doesn't stay hot long enough second cup is always cool. Even tried to calibrate it again 1
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Don&Dazzle
Reviewed at:
Ninja
Posted Feb 18, 2025
Boyfriend Wins Best Christmas Gift of 2024!!!
Dear Ninja Team,
I just wanted to take a moment to say *thank you* for making my mornings so much better. This past Christmas, my boyfriend completely surprised me with this coffee maker, and I have to say that coffee hasn’t been the same since. I’ve been a moka pot loyalist for years--loving the rich, bold coffee it makes. But after moving into our first house together...
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Martybunkhouser
Reviewed at:
Ninja
Posted Feb 3, 2025
Really bad design. Do not purchase
Agreed this is a bunk product. Terrible coffee pot. Coffee grounds everywhere. Talk about a horrible way to start the day, every day. Such an expensive pile of trash. Idk if I have the heart to even attempt to resell it knowing the demise I will be providing another person.
1up votes 1
0down votes 0
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TahoeJerry
Reviewed at:
Ninja
Posted Jan 20, 2025
Super versatile coffee machine
Santa brought this for Christmas and I totally love it. It is so versatile and easy to adjust the amount and style of brewing. Perfect for me who loves hot and cold brew, depending on time of day. I highly recommend this machine.
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Pmacadlo
Reviewed at:
Ninja
Posted Jan 19, 2025
Ninja coffee maker above the rest
I bought this coffee station for myself as a Christmas present. I was watching it and trying to decide if I really needed it before ordering. I have never been more pleased with this purchase. I'm using the same coffee as I always have but the coffee tastes so much smoother from my Ninja coffee maker than my previous one by a different brand. I love the fact that I can ...
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Adamscta
Reviewed at:
Ninja
Posted Dec 27, 2024
Great features, BUT
I bought this brewer and I love the look and functionality of the pot, however, it doesn’t make the coffee hot. It’s slightly more than warm and when you add creamer, it is just barely warm. Sadly I am returning it tomorrow.
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Rhall1962
Reviewed at:
Ninja
Posted Dec 26, 2024
From old to new
Replaced an older version of this same unit. Older version served us well. Well pleased with the upgraded features of this unit.
Really like the new heated warmer for the coffee pot
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Mike
Verified Buyer
Reviewed at:
Quill
Posted Dec 26, 2024
Best coffee maker I have owned
I really like this one and all the great things it does. I like the smart warmer that runs for 4 hours.
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Suwannee
Reviewed at:
Ninja
Posted Dec 16, 2024
Love my Ninja
I love it, it makes awesome coffee! Love that I can make it by the cup or by the Carafe!
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Dustin
Reviewed at:
Ninja
Posted Dec 14, 2024
Best customer service and product
I bought a product similar to this from Ninja in July instantly noticed problems and then it kept telling me to add water when there was watering it the motor was trying to get the water to suck through and nothing would happen I called immediately made sure the product was registered video chatted with me found it out the problem was real and offered me a newer upgrade...
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