Customer Reviews for Ninja 12-Cups Coffee & Espresso Machine Combination, Black (CFN601)
235 reviews
Most helpful positive review
Posted Oct 4, 2022
Great espresso
Is it a traditional espresso not quite but it's still extremely flavorful
It's easy to use and quick
It's the best Ninja Coffee bar I've ever used!
It's easy to use and quick
It's the best Ninja Coffee bar I've ever used!
VS
Most helpful critical review
Posted Oct 2, 2025
Espresso system doesn’t work - many reviews agree
Have been using for three months and the espresso pods work at a rate of about one in five or six.
The system seems incapable of puncturing pods. I’ve seen dozens of other reviews on this site and others that say the same thing and haven’t seen any response from ninja to indicate they’ve done something about it or made up for the money lost by customers.
The system seems incapable of puncturing pods. I’ve seen dozens of other reviews on this site and others that say the same thing and haven’t seen any response from ninja to indicate they’ve done something about it or made up for the money lost by customers.
AndyVR
Reviewed at:
Ninja
Posted Oct 14, 2025
Espresso feature not working properly
After a few months of using it, it stopped puncturing the pods/capsules. I’ve wasted enough money trying different brands, thinking that would be the problem.
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SRabbit
Reviewed at:
Ninja
Posted Oct 4, 2025
It's worth it if you pay for espresso
I have had this machine for one year. I've lost maybe 5 pods due to some mishap or other w/ the water flowing throught the pods. But that was almost all upon my initial use. Since then, it has proven invaluable and kept me out of starbucks for shots to the tune of hundreds of dollars.
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Diabetic
Reviewed at:
Ninja
Posted Oct 2, 2025
Espresso system doesn’t work - many reviews agree
Have been using for three months and the espresso pods work at a rate of about one in five or six.
The system seems incapable of puncturing pods. I’ve seen dozens of other reviews on this site and others that say the same thing and haven’t seen any response from ninja to indicate they’ve done something about it or made up for the money lost by customers.
The system seems incapable of puncturing pods. I’ve seen dozens of other reviews on this site and others that say the same thing and haven’t seen any response from ninja to indicate they’ve done something about it or made up for the money lost by customers.
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Dani
Reviewed at:
Ninja
Posted Sep 22, 2025
DON’T BUY
Loved this until the one year mark when it started breaking. The espresso side doesn’t brew espresso at all anymore. It just pours out hot dirty water. I wish I saw the reviews before I bought this because I would not buy this again. So disappointing.
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cmingacci419
Reviewed at:
Ninja
Posted Sep 21, 2025
Great Coffee Maker
I've always ground my coffee before each brew but the flavor from this coffee maker just tastes so much better than my other one. Also, the built in frother is a great feature & I use it all the time.
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Mica
Reviewed at:
Ninja
Posted Sep 16, 2025
Love it, but wish it kept smaller brews warm
I absolutely love all Ninja products — everything I own from the brand works perfectly for me. The coffee maker is no exception: it’s modern, practical, and offers a convenient 2-in-1 function. The only downside is that the coffee only stays warm when I brew at least 28 oz. I’m not sure if it’s a limitation of the machine or if I just haven’t figured out the programming...
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Bdille06
Reviewed at:
Ninja
Posted Sep 14, 2025
One cup not hot
I bought this model almost a year ago from kohls. I am the only one in my household that drinks coffee. I put it on the 7 ounce one cup setting, and put my coffee cup under. My coffee is lukewarm at best if I brew a half carafe in the actual carafe it is hot, but to brew just a cup I have to put it in the microwave to warm it up to have hot coffee. I upgraded my last ni...
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hpuvjq
Reviewed at:
Ninja
Posted Sep 10, 2025
I will never purchase Ninja Products again
I bought this machine at the beginning of the year and everything seemed to be going fine, Until it started shorting out resetting the time, and not brewing full pots. When I called the tech line, there was anything they could do to help me get it up and running again. Not only will it take 5-10 days to get the replacement which is covered under my warranty but that I w...
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Samantha
Reviewed at:
Ninja
Posted Sep 9, 2025
Great for a little while.
Let me preface this with I own at least 7 ninja/shark products and love this company. This is the only product we have ever had an issue with. We loved this machine for the first year. It worked flawlessly and all of the features were spectacular! Then that year mark hit and it started having a harder time. The lever action on the pod side was very hit or miss. Sometime...
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Mattp
Reviewed at:
Ninja
Posted Sep 8, 2025
For this Price - find something better.
We have had this for less than 2 years. The espresso maker only produces watery espresso now. We have a ton of water leaks, constant maintenance and no warranty after 1 year. It’s leaking water into the scrap espresso container. It’s just been issue after issue with this unit, for an overpriced coffee machine.
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tomsisson1984
Reviewed at:
Ninja
Posted Sep 2, 2025
Best coffee ever..
I have been using my new Ninja espresso and coffee maker for about three days and I have no choice but to give it a five star rating.
My last coffee maker was a simple Ninja coffee maker that only made coffee in classic and rich mode. With the new one I get rich mode plus the mocha blender for an even better coffee experience!
My last coffee maker was a simple Ninja coffee maker that only made coffee in classic and rich mode. With the new one I get rich mode plus the mocha blender for an even better coffee experience!
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Lisseth
Reviewed at:
Ninja
Posted Aug 28, 2025
I don't like it
It doesn't work it broke down in a very short time where the coffee capsules go and recently the buttons to select the coffee mode were ruined so much money for this coffee maker and they are the worst I would like to upload a video so you can see what I'm talking about Looking at the other Review I see that I'm not the only one who happened to this capsule thing
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ydeblois
Reviewed at:
Ninja
Posted Aug 17, 2025
Stopped working at 18 months.
I loved the many options this coffee maker offered and the excellent quality coffee it produced. However, I've had it for about 18 months and the espresso side no longer works properly- it wont puncture capsules and then the water just pressures down into the holder for the used capsules. Naturally I'm 8 months out of warranty and therefore out $200 for my machine that ...
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Kate28
Reviewed at:
Ninja
Posted Aug 16, 2025
Don’t waste your money
It tastes good. Which is the only reason it’s getting 2 stars instead of 1. The espresso side hardly ever works. I clean it frequently so that’s not an issue. I’ve had this machine since Christmas and it started acting up about a month in. At this point it’s just a drip coffee machine that was way over paid for. So disappointed in this ninja product.
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Home Owner
Reviewed at:
Ninja
Posted Aug 15, 2025
Never again
We bought 6-7 months ago. Excited till we wake up to coffee all over our counter because the glass coffee pot busted at the bottom. NEVER put in the dishwasher. A perfect circle busted in it. POOR QUALITY AND CUSTOMER SERVICE. Pretty much told us oh well and would not even cover replacing the pot.
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Leslie
Reviewed at:
Ninja
Posted Aug 10, 2025
Horrible product. Don't waste your money
Have had this product for not even 2 years and the espresso part is not brewing coffee just tinted water. It will puncture the bottom of the capsule but the top wont puncture and water pools inside the capsule reservoir. Tried troubleshooting with no success and now out of warranty. My Kurig lasted longer then this and paid way less. I wouldn't have spent $300 on a coff...
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Jackalyn
Reviewed at:
Ninja
Posted Aug 9, 2025
Very unfortunate
I bought this product a year and a half ago. Everything was great up until this last month. Suddenly the espresso portion has begun to leak and makes maybe a tablespoon of coffee. I contacted costumer support but because its out of warranty I have no choice but to replace it at my own expense. I did not pay nearly 300 dollars for this product to only last a little over ...
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Lmy03
Reviewed at:
Ninja
Posted Aug 4, 2025
Poor quality
Had the machine less than 2 years and already broke just from daily use
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Sarabella
Reviewed at:
Ninja
Posted Jul 25, 2025
Great machine !
Our Ninja Espresso & Coffee Barista which I truly love was not working correctly. The espresso capsules did not pierced even when placed correctly. We tried cleaning the machine and following 2 hour cleaning instructions. No Luck :( I called customer service and they went far and beyond in helping me resolve my issue. The team issued me a return label and the machine we...
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Danielle82
Reviewed at:
Ninja
Posted Jul 22, 2025
Don’t recommend
I originally purchased this product in mid 2023 . I loved it , but but within a few months , the espresso side started leaking out of the bottom and when putting in an espresso pod , it was only dispensing water . Customers service was great and by Jan 2024 I finally got my replacement unit. Now in July 2025 the same thing is happening and the espresso side is only disp...
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