Customer Reviews for Ninja 3-Cups Single Serve Coffee Maker, Glacier Blue (PB051GB)

Hi there, Thank you for taking the time to leave a review. We're sorry to hear that you're receiving grounds in your coffee. Something doesn't sound quite right with your unit and we would like to look into this with you. Please reach out to our team by phone at1-800-365-0135, we'd be happy to look into this for you. They are available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. Looking forward to hearing from you. Kind regards, Ninja Kitchen US

Hello Realthoughts, Thank you for sharing your feedback with us. We’re sorry to hear that your Ninja coffee maker hasn’t met your expectations and that you’re experiencing dripping and grounds in your brew. That’s definitely not the experience we want for our customers. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We’re disappointed to hear that you found mold in your water reservoir. Your feedback is important to us, and we’ll be sure to pass it along to the appropriate teams. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to provide your feedback. This isn’t the experience we want our customers to have, and we’re eager to help here. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Our team is available: 📞 Monday to Friday: 9 am– 9 pm. ET 📞 Saturday: 9 am– 6 pm. ET Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to provide your feedback. We apologize for how frustrating this must be. That sounds really inconvenient. Let’s see how we can help. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. You can also visit our support page via the link below for troubleshooting help. https://support.sharkninja.com/global-search/PB051ST Our team is available: 📞 Monday to Friday: 9 am– 9 pm. ET 📞 Saturday: 9 am– 6 pm. ET Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We’re truly sorry to hear about the mold issue, that’s definitely not the experience we want for our customers. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. We’re disappointed to hear about the issues you’ve had with the K-Cup feature—that’s definitely not the performance we expect from our products. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello Dezzi, Thank you for taking the time to leave a review. We’re sorry to hear that the Over Ice feature isn’t working as expected—that’s definitely not the experience we want for our customers. Your feedback is very important, and we’ll make sure to share it with our product team for review. In the meantime, we kindly invite you to contact our support team at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello Koconnor, Thank you for taking the time to leave a review. We're really sorry to hear about the difficulties you've experienced. That’s certainly not the level of performance we strive to deliver. We understand how frustrating it must be to deal with coffee grounds and persistent dripping. Your feedback is incredibly valuable, and we’d appreciate the opportunity to make things right. We kindly invite you to reach out to our team via phone at for further 1-800-365-0135 assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen