Customer Reviews for Ninja 3-Cups Single Serve Coffee Maker, Glacier Blue (PB051GB)

Hello there, Thank you for taking the time to leave a review. We’re disappointed to hear about the issues you’ve had with the K-Cup feature—that’s definitely not the performance we expect from our products. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello Dezzi, Thank you for taking the time to leave a review. We’re sorry to hear that the Over Ice feature isn’t working as expected—that’s definitely not the experience we want for our customers. Your feedback is very important, and we’ll make sure to share it with our product team for review. In the meantime, we kindly invite you to contact our support team at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello Koconnor, Thank you for taking the time to leave a review. We're really sorry to hear about the difficulties you've experienced. That’s certainly not the level of performance we strive to deliver. We understand how frustrating it must be to deal with coffee grounds and persistent dripping. Your feedback is incredibly valuable, and we’d appreciate the opportunity to make things right. We kindly invite you to reach out to our team via phone at for further 1-800-365-0135 assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. We're truly sorry to hear about the trouble you've had with your coffee maker — that’s definitely not the experience we want for you. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hi there, Thank you for reaching out. We're so sorry to hear that your new Ninja Single-Serve Pods & Grounds Specialty Coffee Maker is leaking—especially from the base, which definitely shouldn't happen. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Hi there, Thank you so much for taking the time to share your review. We’re truly sorry to hear that the pods are bursting and that you’ve had to strain your coffee. That’s definitely not the experience we want our customers to have, and we completely understand how frustrating this must be. Please know that your feedback is incredibly valuable, and we’ll be sharing it with the appropriate teams internally to help improve our products. In the meantime, we’d love the opportunity to make things right. We encourage you to reach out to our Customer Service team at 1-800-365-0135, where an agent will be happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen NA.

Hi there, Thank you for sharing your experience. We’re glad to hear you’re enjoying the taste and temperature of the coffee, as well as the versatility of using both pods and grounds with the frother. That said, we’re truly sorry to hear about the pod issues and the mess they caused, we understand how frustrating and concerning that can be. We appreciate you taking the time to review the manual and use the provided cleaning tool. While clogs are rare, they can happen, and we’re glad to hear things have been working better since. Your feedback about hot chocolate pods and long-term reliability is incredibly helpful, and we’ve shared it with our product team to help improve future designs and guidance. If you have any questions or need further support, our Customer Service team is here to help at 1-800-365-0135. We want to ensure you feel confident and safe using your machine. Thank you again for your honest review and for being a part of the Ninja community. Warm regards, Ninja Kitchen US