Customer Reviews for Cuisinart Coffee Plus 12-Cups Automatic Drip Coffee Maker, Black (CHW-16)
Cuisinart Coffee Plus 12-Cups Automatic Drip Coffee Maker, Black (CHW-16) is Out of stock
Item # : 24623320
Model # : CHW-16
Cuisinart Coffee Plus 12-Cup Coffeemaker & Hot Water System: Dual Functionality for Effortless Coffee Brewing and Instant Hot Water.
- Drip Coffeemaker: 12 cup glass carafe
- Fully automatic with 24 hour programmability LCD Clock, self clean, 1 to 4 cup setting and adjustable auto shutoff (0-4 hours)
Price is $133.19
266 reviews
Most helpful positive review
Posted Dec 17, 2025
Best Coffee Maker
Love this coffee maker. Coffee brews nicely and is nice and hot! Three temperature options. The hot water option I use all the time.
VS
Most helpful critical review
Posted Nov 29, 2025
Not what I expected
The instructions for this coffeemaker are not very well done. If you want to make 1-4 cups of coffee you shouldn’t have more than that amount of water in the well because it keeps brewing until the water runs out, no matter if you have selected the 1-4 cup option before brewing begins. I have to turn off the brewing action to stop it after I get the amount of coffee I w...
Read full review
Mr Todd
Verified Buyer
Reviewed at:
cuisinart.com
Posted Dec 23, 2025
Multiple use coffee pot- hot water tap for tea
Great value! Challenging to fill the reservoir without turning sideways. Comes with a gold filter so it saves money.
0up votes 0
0down votes 0
Report
Nora F
Verified Buyer
Reviewed at:
cuisinart.com
Posted Dec 17, 2025
Best Coffee Maker
Love this coffee maker. Coffee brews nicely and is nice and hot! Three temperature options. The hot water option I use all the time.
0up votes 0
0down votes 0
Report
Reynolds
Verified Buyer
Reviewed at:
cuisinart.com
Posted Dec 12, 2025
Great coffee pot
The coffee pot is great. I enjoy the capacity of the pot and the ease of making it. I'm not 100% sure the water filters do anything really. The only issue I have is that the hot water nozzle will splatter out water if the reservoir starts to run low while you're filling a cup. Other than that, the program setting has given me a fresh pot of coffee every morning and an e...
Read full review
0up votes 0
0down votes 0
Report
Stevebsam
Verified Buyer
Reviewed at:
cuisinart.com
Posted Dec 10, 2025
My favorite Cusinart Coffee maker
I am so impressed with the great taste of coffee, use organic whole bean ground. Coffee comes out hot and stays hot. Love the hot water dispenser for tea.
0up votes 0
0down votes 0
Report
Shain
Verified Buyer
Reviewed at:
cuisinart.com
Posted Dec 1, 2025
Smart 12 cup coffee maker!
This coffee maker works really well and is easy to use. I wish the lid tipped back for easier filling. You have to remove the lid completely to fill the carafe. Otherwise, it’s perfect!
0up votes 0
0down votes 0
Report
V Petit
Verified Buyer
Reviewed at:
cuisinart.com
Posted Nov 29, 2025
Not what I expected
The instructions for this coffeemaker are not very well done. If you want to make 1-4 cups of coffee you shouldn’t have more than that amount of water in the well because it keeps brewing until the water runs out, no matter if you have selected the 1-4 cup option before brewing begins. I have to turn off the brewing action to stop it after I get the amount of coffee I w...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
We’re sorry to hear your experience hasn’t been as smooth as we’d like. The coffee maker’s carafe temperature is adjustable to help keep your coffee hot, and monitoring the carafe during brewing can help prevent any drips. If you have questions or need guidance, Cuisinart Customer Service at 1-800-726-0190 is happy to help — we want you to enjoy the best possible experience with your coffee maker.
December 1, 2025
Verified Buyer
Reviewed at:
cuisinart.com
Posted Nov 28, 2025
A Brewer for All Seasons!
The Cuisinart 12 Cup Coffee maker & Hot Water System is awesome. The brewed coffee has a rain shower head type design which distributes the water evenly on the coffee, giving it a total brew which increases the flavor of the coffee. In addition, the hot water system is very handy when making my morning oatmeal or other hot beverages. We just love it!
0up votes 0
0down votes 0
Report
Susan Durlak
Verified Buyer
Reviewed at:
cuisinart.com
Posted Nov 22, 2025
Very happy with this purchase.
I really, really like this coffee maker. It’s easy to use, the coffee is hot and the water is also very hot. I was able to give away my electric kettle and my counter is not as crowded anymore. I also like that it beeps when the coffee is ready.
0up votes 0
0down votes 0
Report
Ggtomany
Verified Buyer
Reviewed at:
cuisinart.com
Posted Nov 21, 2025
Easy to use
Makes great coffee. I have used cuisinart coffee pots for over 20 years. I bought this one so I would have the separate hot water for the tea drinkers that don’t want coffee tainted tea
0up votes 0
0down votes 0
Report
jeang
Verified Buyer
Reviewed at:
cuisinart.com
Posted Oct 27, 2025
Makes HOT coffee
This coffee maker makes hot coffee and keeps it hot. This coffee maker allows you to choose the temperature of the coffee- low, medium, or high and I always have it on high. We really don't use the hot water system
0up votes 0
0down votes 0
Report
MY Thomas
Verified Buyer
Reviewed at:
cuisinart.com
Posted Oct 12, 2025
Morning sunrise & midnight star.
It's so nice we bought it twice!! One for our main residence and one for our condo.
0up votes 0
0down votes 0
Report
Suzi Gee
Verified Buyer
Reviewed at:
cuisinart.com
Posted Sep 29, 2025
All day happiness
so happy with the upgrade to the newer model. Although I prefer warm weather, I am looking forward to “teatime”, coffee has been splendid each morning.
0up votes 0
0down votes 0
Report
MargoD
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 31, 2025
Works well
We Like this coffee pot the lid could be better water or coffee gets trapped a bit under the lid but all of them seem to do this. We like the carafe temperature function.
0up votes 0
0down votes 0
Report
Lee3f
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 26, 2025
Love this coffeemaker
We had another version of this coffeemaker combo with hot water for tea. This version is a little different, but is a 12 cup pot rather than a 10 cup and we love that fact. It is very efficient and the water for a hot cup of tea heats rapidly. Great purchase for our family.
0up votes 0
0down votes 0
Report
Dolly77
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 14, 2025
Love it!!
It’s the best! This new addition is fantastic! As always brewing coffee is easy and tasty but also love the hot water feature! The spout is great for a cup of tea.Two wondweful features for your coffee drinker or tea or cocoa!,
0up votes 0
0down votes 0
Report
JJung
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 12, 2025
Great looking coffee machine!
Brews great coffee and love its dual with hot water
0up votes 0
0down votes 0
Report
Frank AM
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 29, 2025
Great 12 cp coffee maker
Love this coffee make. Purchased it to replace and old cuisinart. This is the perfect replacement.
0up votes 0
0down votes 0
Report
GMTB
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 26, 2025
Decent coffee maker
I keep getting grounds in my coffee and I don't know why because I've done everything the instructions say. Other than that, this is a pretty utilized staple in my home :).
0up votes 0
0down votes 0
Report
Franklin-Sam
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 25, 2025
Great purchase
Love this coffee maker but I would make some changes for the next version if I were in the product development area. Think about 1 water reservoir instead of 2. The reservoir should be detachable so that I can bring it to the water source.
0up votes 0
0down votes 0
Report
PattiN
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 24, 2025
Love Cuisinart
This is my 4th Cuisinart coffee maker as I only buy Cuisinart!
0up votes 0
0down votes 0
Report