Customer Reviews for Cuisinart Coffee Plus 12-Cups Automatic Drip Coffee Maker, Black (CHW-16)
Item # : 24623320
Model # : CHW-16
Cuisinart Coffee Plus 12-Cup Coffeemaker & Hot Water System: Dual Functionality for Effortless Coffee Brewing and Instant Hot Water.
- Drip Coffeemaker: 12 cup glass carafe
- Fully automatic with 24 hour programmability LCD Clock, self clean, 1 to 4 cup setting and adjustable auto shutoff (0-4 hours)
Price is $133.19
244 reviews
Most helpful positive review
Posted Nov 22, 2025
Very happy with this purchase.
I really, really like this coffee maker. It’s easy to use, the coffee is hot and the water is also very hot. I was able to give away my electric kettle and my counter is not as crowded anymore. I also like that it beeps when the coffee is ready.
VS
Most helpful critical review
Posted Apr 15, 2025
Leaked
Disappointed! I purchased this and didn't even get a chance to use it. The hot water system worked great, however the coffee maker leaked. The quality I expected from this product failed miserably their for I cannot recommend.
Susan Durlak
Verified Buyer
Reviewed at:
cuisinart.com
Posted Nov 22, 2025
Very happy with this purchase.
I really, really like this coffee maker. It’s easy to use, the coffee is hot and the water is also very hot. I was able to give away my electric kettle and my counter is not as crowded anymore. I also like that it beeps when the coffee is ready.
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Ggtomany
Verified Buyer
Reviewed at:
cuisinart.com
Posted Nov 21, 2025
Easy to use
Makes great coffee. I have used cuisinart coffee pots for over 20 years. I bought this one so I would have the separate hot water for the tea drinkers that don’t want coffee tainted tea
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jeang
Verified Buyer
Reviewed at:
cuisinart.com
Posted Oct 27, 2025
Makes HOT coffee
This coffee maker makes hot coffee and keeps it hot. This coffee maker allows you to choose the temperature of the coffee- low, medium, or high and I always have it on high. We really don't use the hot water system
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MY Thomas
Verified Buyer
Reviewed at:
cuisinart.com
Posted Oct 12, 2025
Morning sunrise & midnight star.
It's so nice we bought it twice!! One for our main residence and one for our condo.
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Suzi Gee
Verified Buyer
Reviewed at:
cuisinart.com
Posted Sep 29, 2025
All day happiness
so happy with the upgrade to the newer model. Although I prefer warm weather, I am looking forward to “teatime”, coffee has been splendid each morning.
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MargoD
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 31, 2025
Works well
We Like this coffee pot the lid could be better water or coffee gets trapped a bit under the lid but all of them seem to do this. We like the carafe temperature function.
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Lee3f
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 26, 2025
Love this coffeemaker
We had another version of this coffeemaker combo with hot water for tea. This version is a little different, but is a 12 cup pot rather than a 10 cup and we love that fact. It is very efficient and the water for a hot cup of tea heats rapidly. Great purchase for our family.
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Dolly77
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 14, 2025
Love it!!
It’s the best! This new addition is fantastic! As always brewing coffee is easy and tasty but also love the hot water feature! The spout is great for a cup of tea.Two wondweful features for your coffee drinker or tea or cocoa!,
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JJung
Verified Buyer
Reviewed at:
cuisinart.com
Posted Aug 12, 2025
Great looking coffee machine!
Brews great coffee and love its dual with hot water
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Frank AM
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 29, 2025
Great 12 cp coffee maker
Love this coffee make. Purchased it to replace and old cuisinart. This is the perfect replacement.
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GMTB
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 26, 2025
Decent coffee maker
I keep getting grounds in my coffee and I don't know why because I've done everything the instructions say. Other than that, this is a pretty utilized staple in my home :).
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Franklin-Sam
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 25, 2025
Great purchase
Love this coffee maker but I would make some changes for the next version if I were in the product development area. Think about 1 water reservoir instead of 2. The reservoir should be detachable so that I can bring it to the water source.
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PattiN
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 24, 2025
Love Cuisinart
This is my 4th Cuisinart coffee maker as I only buy Cuisinart!
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Kelly Jaros
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 21, 2025
Great machine
Easy to use and coffee is hot. I love the just hot water option.
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DrLala007
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 14, 2025
Not bad but a very hot pot
Pretty good brewer. It’s a little complicated to put in the water with a water heater for tea thrown in the mix which we didn’t know about. The spout for the hot water was misleading. Looks like a milk frother which I would prefer since we are latte people. The pot runs very hot.
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Gigi7
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jul 11, 2025
Cuisinart to the rescue again!
Easy to use. Love the hot water feature as I drink tea as well as coffee. I purchased this Coffee / Hot water system for a fraction of what I paid for a Keurig that did last very long.
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Winemaker
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jul 1, 2025
Stick what was working, nothing had to be changed
Why did you change from the old one! It was perfect
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Verified Buyer
Reviewed at:
cuisinart.com
Posted Jun 30, 2025
Better than I expected
I purchased this model to replace an older one that's no longer available. It takes up less counter space looks great.
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Angel Bear
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jun 23, 2025
This New Model is Even Better Than the First
After my last Cuisinart coffee maker with the hot water system, which was ten years old, stopped working I looked for something similar as I loved the dual function. As I had been pleased with the brand and its longevity, I decided to see if they still sold my model. What I ended up with was this newer model, which I love even more. Besides the great dual function and s...
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Pp pp p
Verified Buyer
Reviewed at:
cuisinart.com
Posted Jun 22, 2025
Cuisinart Coffee Plus 12
I love the Cuisinart coffee makers, and The Coffee Plus 12 did not disappoint. Having the hot water feature for a quick cup of tea is a great feature.
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