Customer Reviews for Cuisinart Coffee Plus 12-Cups Automatic Drip Coffee Maker, Black (CHW-16)
Item # : 24623320
Model # : CHW-16
Cuisinart Coffee Plus 12-Cup Coffeemaker & Hot Water System: Dual Functionality for Effortless Coffee Brewing and Instant Hot Water.
- Drip Coffeemaker: 12 cup glass carafe
- Fully automatic with 24 hour programmability LCD Clock, self clean, 1 to 4 cup setting and adjustable auto shutoff (0-4 hours)
Price is $133.19
112 reviews
Most helpful positive review
Posted Oct 12, 2025
Morning sunrise & midnight star.
It's so nice we bought it twice!! One for our main residence and one for our condo.
VS
Most helpful critical review
Posted May 23, 2025
Disappointing
Replaced my cusisinart 12 cup with the plus model because the cleaning light kept coming. I’ve had this model for a month and the light has come on ever 5-7 days. Very disappointed! Called customer service and they wanted me to cut the cord and send a pic. They would then replace, but what am I supposed to do for coffee until the replacement comes?
MY Thomas
Reviewed at:
cuisinart.com
Posted Oct 12, 2025
Morning sunrise & midnight star.
It's so nice we bought it twice!! One for our main residence and one for our condo.
4up votes 4
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Suzi Gee
Reviewed at:
cuisinart.com
Posted Sep 29, 2025
All day happiness
so happy with the upgrade to the newer model. Although I prefer warm weather, I am looking forward to “teatime”, coffee has been splendid each morning.
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MargoD
Reviewed at:
cuisinart.com
Posted Aug 31, 2025
Works well
We Like this coffee pot the lid could be better water or coffee gets trapped a bit under the lid but all of them seem to do this. We like the carafe temperature function.
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Lee3f
Reviewed at:
cuisinart.com
Posted Aug 26, 2025
Love this coffeemaker
We had another version of this coffeemaker combo with hot water for tea. This version is a little different, but is a 12 cup pot rather than a 10 cup and we love that fact. It is very efficient and the water for a hot cup of tea heats rapidly. Great purchase for our family.
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Dolly77
Reviewed at:
cuisinart.com
Posted Aug 14, 2025
Love it!!
It’s the best! This new addition is fantastic! As always brewing coffee is easy and tasty but also love the hot water feature! The spout is great for a cup of tea.Two wondweful features for your coffee drinker or tea or cocoa!,
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JJung
Reviewed at:
cuisinart.com
Posted Aug 12, 2025
Great looking coffee machine!
Brews great coffee and love its dual with hot water
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Frank AM
Reviewed at:
cuisinart.com
Posted Jul 29, 2025
Great 12 cp coffee maker
Love this coffee make. Purchased it to replace and old cuisinart. This is the perfect replacement.
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GMTB
Reviewed at:
cuisinart.com
Posted Jul 26, 2025
Decent coffee maker
I keep getting grounds in my coffee and I don't know why because I've done everything the instructions say. Other than that, this is a pretty utilized staple in my home :).
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Franklin-Sam
Reviewed at:
cuisinart.com
Posted Jul 25, 2025
Great purchase
Love this coffee maker but I would make some changes for the next version if I were in the product development area. Think about 1 water reservoir instead of 2. The reservoir should be detachable so that I can bring it to the water source.
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PattiN
Reviewed at:
cuisinart.com
Posted Jul 24, 2025
Love Cuisinart
This is my 4th Cuisinart coffee maker as I only buy Cuisinart!
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Kelly Jaros
Reviewed at:
cuisinart.com
Posted Jul 21, 2025
Great machine
Easy to use and coffee is hot. I love the just hot water option.
0up votes 0
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DrLala007
Reviewed at:
cuisinart.com
Posted Jul 14, 2025
Not bad but a very hot pot
Pretty good brewer. It’s a little complicated to put in the water with a water heater for tea thrown in the mix which we didn’t know about. The spout for the hot water was misleading. Looks like a milk frother which I would prefer since we are latte people. The pot runs very hot.
1up votes 1
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Gigi7
Reviewed at:
cuisinart.com
Posted Jul 11, 2025
Cuisinart to the rescue again!
Easy to use. Love the hot water feature as I drink tea as well as coffee. I purchased this Coffee / Hot water system for a fraction of what I paid for a Keurig that did last very long.
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Winemaker
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jul 1, 2025
Stick what was working, nothing had to be changed
Why did you change from the old one! It was perfect
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Angel Bear
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jun 23, 2025
This New Model is Even Better Than the First
After my last Cuisinart coffee maker with the hot water system, which was ten years old, stopped working I looked for something similar as I loved the dual function. As I had been pleased with the brand and its longevity, I decided to see if they still sold my model. What I ended up with was this newer model, which I love even more. Besides the great dual function and s...
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Pp pp p
Reviewed at:
cuisinart.com
Posted Jun 22, 2025
Cuisinart Coffee Plus 12
I love the Cuisinart coffee makers, and The Coffee Plus 12 did not disappoint. Having the hot water feature for a quick cup of tea is a great feature.
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brumanb
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jun 20, 2025
Great Coffee and so easy to use.
This is a great coffee maker, so much better than K-Cups. Easy to use and 2-12 cups no problem. Best purchase / value I have made.
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Thomas Bell
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jun 20, 2025
Good coffee maker
The Coffee Plus 12 Cup Maker & Hot Water System has been great. Slightly smaller footprint and height fits on the kitchen counter better than the previous older model. The coffee maker is easier to fit and the caffè does not drip when pouring. The unit price point was very good for the quality received. We look forward every morning to making coffee.
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nixon
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jun 17, 2025
I love this coffee maker, not only is it beautiful , but very user friendly!
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LN1975
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
cuisinart.com
Posted Jun 16, 2025
Impressive coffee maker
I purchased this Cuisinart 12 cup coffee maker 1 month ago, and I am absolutely satisfied with it.
I gave found that I am able to use less coffee per cup as the coffee machine is so efficient with very hot water and the coffee filter producing coffee that is strong and smooth (I prefer my coffee very strong).
The hot water is also impressive heating the water to a very...
I gave found that I am able to use less coffee per cup as the coffee machine is so efficient with very hot water and the coffee filter producing coffee that is strong and smooth (I prefer my coffee very strong).
The hot water is also impressive heating the water to a very...
Read full review
0up votes 0
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